Sofology - Croydon Opiniones 2842

TrustScore: 5 sobre 5

4,9

Unit A, 226 Purley Way, CR0 4XG Croydon, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Staff were very helpful and no pressure on you to decide, took time and showed us different styles,fabrics and pro's,and con's of each

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great customer service from Evilina. She kindly took her time to confirm all possible needs regarding the comfort and design of the sofa I was looking for. Thank you.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Really lovely experience at Sofology Croydon! We were able to take our time looking around without feeling rushed or pressured, which was great. When we had questions, Umut (sales person) gave clear a... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The staff are lovely they don’t push a sale; the advise Wioleta gave was amazing my dog loved her. I gave the wrong email address by mistake which effected my application for finance and Kareem the ma... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de sofás
  2. Accesorios para muebles
  3. Tienda de muebles
  4. Tienda de artículos para el hogar
  5. Tienda de mobiliario para salones
  6. Tapicería

Escrito por la empresa

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Información de contacto

  • Unit A, 226 Purley Way, CR0 4XG, Croydon, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Wioleta

Wioleta was absolutely amazing and so kind, friendly helpful and knowledgeable about the sofa and all the features.
I am delighted with my purchase.

Thank you so myxg much

28 de febrero de 2026
Logotipo de Sofology - Croydon

Respuesta de Sofology - Croydon

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Valorada con 5 estrellas sobre 5

Very good experience

Very good experience, with helpful staff. Wioleta made our experience easy and helped us make the right decision

27 de febrero de 2026
Logotipo de Sofology - Croydon

Respuesta de Sofology - Croydon

Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!

Valorada con 5 estrellas sobre 5

Was made really welcome and the lady…

Was made really welcome and the lady was really helpful x

20 de febrero de 2026
Logotipo de Sofology - Croydon

Respuesta de Sofology - Croydon

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Valorada con 5 estrellas sobre 5

Gordan @croydon store Was a great help

Gordan @croydon store Was a great help, he had great knowledge of the sofa and fabric.

He also told us about the interest free which we took advantage of and placed an order.

Looking forward to receiving our sofa.

Thank you
Mr Broqaj

23 de febrero de 2026
Logotipo de Sofology - Croydon

Respuesta de Sofology - Croydon

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Valorada con 5 estrellas sobre 5

Great customer service

Gordon was fantastic at helping us pick our sofas - we were also impressed by his Hindi skills!

21 de febrero de 2026
Opinión espontánea
Logotipo de Sofology - Croydon

Respuesta de Sofology - Croydon

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Gordon. Have a great day 😊

Valorada con 5 estrellas sobre 5

Custom service was great and Gordon was…

Custom service was great and Gordon was extremely helpful.

16 de febrero de 2026
Logotipo de Sofology - Croydon

Respuesta de Sofology - Croydon

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Valorada con 5 estrellas sobre 5

Monica from the Croydon team has been…

Monica from the Croydon team has been so helpful in person, helping me find the best couch for myself. She showed us over 10 couches that I looked up online the day before, given me honest feedback about each of them and did not get annoyed with all my questions! She helped me choose the one I really would love having (The Riviera) and helped me throughout the whole process. I was scared the couch wouldn't fit so I had to go back and measure everything and she was so kind via email as well, helping me and making sure the couch would fit in my apartment by checking the measurements I have given her. Honestly, the whole experience was wonderful because of her and it really helped me not overthink and stress about it as much so thank you!

24 de enero de 2026
Logotipo de Sofology - Croydon

Respuesta de Sofology - Croydon

Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this onto Monica. Thank you for taking the time to leave a review 😊

Valorada con 5 estrellas sobre 5

Very helpful and patient,

15 de febrero de 2026
Logotipo de Sofology - Croydon

Respuesta de Sofology - Croydon

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Valorada con 5 estrellas sobre 5

Sofology

On arrival at the store on Purley Way, Umut a member of team greeted us and told us to wander around the store and if we had any questions to come and see him. No pressure. We were able to narrow down our choice to one of two styles, we then returned to the staff member with a list of questions/queries regarding our choice, which he was able to deal with. We then left the store to think and make a decision on the choice of sofa. We returned two days later and completed our purchase.

11 de febrero de 2026
Logotipo de Sofology - Croydon

Respuesta de Sofology - Croydon

Thank you for choosing Sofology!

Valorada con 5 estrellas sobre 5

Umut was very helpful

Umut was very helpful, we came to see the sofa a few weeks before so we could get an idea of sizing before we measured, and he was very helpful with the specific requirements we had.
He followed up post purchase with measurements we required! Thanks again.

8 de febrero de 2026
Logotipo de Sofology - Croydon

Respuesta de Sofology - Croydon

Hi there, thank you for your review. Another great review for Umut, we will make sure to pass this on! Have a nice day.

Valorada con 5 estrellas sobre 5

Very helpful and knowledgeable

Very helpful and knowledgeable. Helped clarify any confusion I had and helped me with choosing a colour scheme after showing him my decor.

7 de febrero de 2026
Logotipo de Sofology - Croydon

Respuesta de Sofology - Croydon

Thank you so much for taking the time to share your feedback with us.

Valorada con 5 estrellas sobre 5

Great help and advice

Great help and advice

7 de febrero de 2026
Logotipo de Sofology - Croydon

Respuesta de Sofology - Croydon

Thank you for your 5-star review! We appreciate your feedback and are glad you were satisfied with our service. Let us know if you need anything else.

Valorada con 5 estrellas sobre 5

Attendance of staff in the shop (Umut)

Attendance of staff in the shop (Umut). Very helpful and not pushy.

3 de febrero de 2026
Logotipo de Sofology - Croydon

Respuesta de Sofology - Croydon

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

Valorada con 5 estrellas sobre 5

Great customer service

Wioleta was so paciente and really guide us trought our purchase, we really appreciate her help in choosing our next sofa.

1 de febrero de 2026
Logotipo de Sofology - Croydon

Respuesta de Sofology - Croydon

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valorada con 5 estrellas sobre 5

A very friendly member of staff dealt…

A very friendly member of staff dealt with us and it was all easy and straightforward, as long as the sofa lasts well we’ll be back.

4 de febrero de 2026
Logotipo de Sofology - Croydon

Respuesta de Sofology - Croydon

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Valorada con 5 estrellas sobre 5

Taking the time

Great service and helpful staff

1 de febrero de 2026
Logotipo de Sofology - Croydon

Respuesta de Sofology - Croydon

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

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