Sofology - Croydon Opiniones 2842

TrustScore: 5 sobre 5

4,9

Unit A, 226 Purley Way, CR0 4XG Croydon, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Staff were very helpful and no pressure on you to decide, took time and showed us different styles,fabrics and pro's,and con's of each

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great customer service from Evilina. She kindly took her time to confirm all possible needs regarding the comfort and design of the sofa I was looking for. Thank you.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Really lovely experience at Sofology Croydon! We were able to take our time looking around without feeling rushed or pressured, which was great. When we had questions, Umut (sales person) gave clear a... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The staff are lovely they don’t push a sale; the advise Wioleta gave was amazing my dog loved her. I gave the wrong email address by mistake which effected my application for finance and Kareem the ma... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de sofás
  2. Accesorios para muebles
  3. Tienda de muebles
  4. Tienda de artículos para el hogar
  5. Tienda de mobiliario para salones
  6. Tapicería

Escrito por la empresa

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Información de contacto

  • Unit A, 226 Purley Way, CR0 4XG, Croydon, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Personable service, great delivery.

Personable service that listened to our needs and helped us find our sofa. Delivery was excellent, they took it straight into our 1st-floor living room through narrow stair passages.

23 de mayo de 2025
Logotipo de Sofology - Croydon

Respuesta de Sofology - Croydon

Hi there, thank you for taking the time to leave a 5-star review!😊

Valorada con 5 estrellas sobre 5

Missed out at Brighton, Croydon saves the day!

Very impressed with service from both Brighton & Croydon stores, both went out of their way to help us find the sofa for our son.
Initially saw the sofa at Brighton, in the sale at an excellent price, unfortunately when I returned the next morning the sofa had been sold. The 'Sofologist' at Brighton suggested trying Croydon, which we did, we were lucky enough to find the same sofa and Croydon were good enough to honour the Brighton sale price. Very impressed all round.

13 de noviembre de 2025
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Respuesta de Sofology - Croydon

Hi there, thank you for taking the time to leave a 5-star review!😊

Valorada con 5 estrellas sobre 5

Excellent service

Easy to apply just hope I get excepted

11 de noviembre de 2025
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Respuesta de Sofology - Croydon

Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology!

Valorada con 5 estrellas sobre 5
Logotipo de Sofology - Croydon

Respuesta de Sofology - Croydon

Thank you for your wonderful feedback! We're thrilled you had a positive experience at Sofology Croydon and that our team assisted you. Your kind words and perfect rating motivate us to continue providing exceptional service.

If you have any questions or need assistance, please reach out. We look forward to welcoming you back soon.

Valorada con 5 estrellas sobre 5

Exceptional Service at Sofology Croydon – Thank You Evelina & Wioleta!

I recently visited the Croydon branch of Sofology and had an outstanding experience thanks to two incredible members of staff — Evelina and Wioleta. From the moment I walked in, they made me feel welcome and supported, turning what had been a stressful search for the perfect sofa into a genuinely enjoyable experience.
I spent a long time agonising over what would work best for my space, and both Evelina and Wioleta went above and beyond to help me make the right choice. Evelina was professional, friendly, and incredibly knowledgeable, guiding me through options without any pressure or hard sell — a refreshing change from other stores I’ve visited.
Wioleta took things a step further by helping me replan my lounge layout to accommodate the sofa I truly wanted. Her ideas were creative and practical, and thanks to her, I was able to order the Cove sofa, which is unbelievably comfortable. I can’t wait for it to arrive!
Their dedication, patience, and genuine care made all the difference. I highly recommend the Croydon store — especially if you’re looking for expert advice and a pleasant, pressure-free shopping experience.
Thank you again, Evelina and Wioleta — you’re a credit to Sofology!

6 de noviembre de 2025
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Respuesta de Sofology - Croydon

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Valorada con 5 estrellas sobre 5

Amen was very helpful with the delivery…

Amen was very helpful with the delivery and finance process

9 de noviembre de 2025
Logotipo de Sofology - Croydon

Respuesta de Sofology - Croydon

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valorada con 5 estrellas sobre 5

Great experience

Great experience

8 de noviembre de 2025
Logotipo de Sofology - Croydon

Respuesta de Sofology - Croydon

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Valorada con 5 estrellas sobre 5

Fantastic store experience

Wioleta was very knowledgeable and patient with us. She ensured we got the right match for our walls. We were pleased with our store experience at the Croydon Purley way store. Our previous sofa was purchased from this store in 2018 too!

7 de noviembre de 2025
Opinión espontánea
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Respuesta de Sofology - Croydon

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Valorada con 5 estrellas sobre 5

Wioleta was very knowledgeable and…

Wioleta was very knowledgeable and patient with us. She ensured we got the right match for our walls. We were pleased with our store experience at the Croydon Purley way store. Our previous sofa was purchased from this store in 2018 too!

7 de noviembre de 2025
Logotipo de Sofology - Croydon

Respuesta de Sofology - Croydon

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Valorada con 5 estrellas sobre 5

Customer service was excellent

Customer service was excellent. Helped us find the sofas we wanted and configuration we needed.

1 de noviembre de 2025
Logotipo de Sofology - Croydon

Respuesta de Sofology - Croydon

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Valorada con 5 estrellas sobre 5

Good experience

Friendly, helpful, professional. Well done to the all the workers, keep up the excellent work.

4 de noviembre de 2025
Logotipo de Sofology - Croydon

Respuesta de Sofology - Croydon

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊

Valorada con 5 estrellas sobre 5

We never felt under pressure

We never felt under pressure, any questions we had was answered and then they allowed us to continue our search but was available if needed.
Big thank you to Gordon ( Croydon) was a pleasure to deal with.

1 de noviembre de 2025
Logotipo de Sofology - Croydon

Respuesta de Sofology - Croydon

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Valorada con 5 estrellas sobre 5

A great and friendly service

My sales person was very friendly, helpful and patient. I am happy with my orders and looking forward to enjoying them.

30 de octubre de 2025
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Respuesta de Sofology - Croydon



Thank you so much for taking the time to share your wonderful feedback with us!

Valorada con 5 estrellas sobre 5

Amen provided excellent service

Amen provided excellent service, made our experience a 5 star one

30 de octubre de 2025
Logotipo de Sofology - Croydon

Respuesta de Sofology - Croydon

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Valorada con 5 estrellas sobre 5

Service with a smile

When I walked into the store, I was greeted with a smile straight away!

I knew exactly what I wanted, but silly forgot to bring my measurements, but the sales advisor was patient enough to let me sort this and advised if an adjustment needs to be made, it was a simple phone call.

This is the first Sofa I’ve purchased from Sofology and they really do have a beautiful collection

28 de octubre de 2025
Logotipo de Sofology - Croydon

Respuesta de Sofology - Croydon

Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊

Valorada con 5 estrellas sobre 5

Good

Very helpful staff member

26 de octubre de 2025
Logotipo de Sofology - Croydon

Respuesta de Sofology - Croydon

Hi there, thank you for taking the time to leave a 5-star review!😊

Valorada con 5 estrellas sobre 5

Expert store assistant/manager

Expert store assistant/manager. Very professional

21 de octubre de 2025
Logotipo de Sofology - Croydon

Respuesta de Sofology - Croydon

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

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