Sofology - Croydon Opiniones 

2882
•
TrustScore: 5 sobre 5

4,8

Unit A, 226 Purley Way, CR0 4XG Croydon, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Gordon was very good at his job, made sure we were fully aware of everything we needed to know before making the purchase. Very knowledgeable, welcoming and made us feel at ease throughout

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I felt no pressure, just received a lot of help in a pleasant, relaxed way from Abe. I walked in and out of the store four times and each time I go back I was pleasantly received by Abe who patie... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

There’s so many choices and all good qualities, I felt no pressure, took my time before making decision.

Valorada con 5 estrellas sobre 5

Excellent. Gordon was so helpful, everything was explained thoroughly, friendly. We were in between 2 models of sofas and thanks to Gordon’s patience, he walked us through every single detail of each... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de sofás
  2. también en la categoría
  3. Accesorios para muebles
  4. Tapicería
  5. Tienda de artículos para el hogar
  6. Tienda de mobiliario para salones
  7. Tienda de muebles

Escrito por la empresa

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Información de contacto

  • Unit A, 226 Purley Way, CR0 4XG, Croydon, Reino Unido

4,8

Excelente

TrustScore: 5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(2882)

13.841 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Gordon in purley way was really…

Gordon in purley way was really friendly and helpful, not pushy in any way. Great job

3 de enero de 2026
Logotipo de Sofology - Croydon

Respuesta de Sofology - Croydon

Hello, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Valorada con 5 estrellas sobre 5

Great Guy and sofa

Gordon was great I already had what I wanted in the basket from another sales person who was also great but I could not remember her name he was insistent on finding her which he did and was willing to call her but she was with someone else and I was happy to have him help me. He was honest and very attentive and also informative. I was happy with my choice but he made me feel more confident in my decision.

2 de enero de 2026
Logotipo de Sofology - Croydon

Respuesta de Sofology - Croydon

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Valorada con 5 estrellas sobre 5

1st order

The welcome at the store was great with soft pressure on us to discuss
Gordon was fantastic helping all the way

He explained how the business works with all of thier ethics

Impressed

2 de enero de 2026
Logotipo de Sofology - Croydon

Respuesta de Sofology - Croydon

Thank you for your lovely review! We’re so pleased to hear you had a great experience with us. Your feedback means a lot, and if you ever need any help in the future, our team is always here to support you 😊

Valorada con 5 estrellas sobre 5

Wioleta was very helpful & professional…

Wioleta was very helpful & professional in helping me to review options & make the order. A well designed show room which made it easy to try the comfort of the sofas.

2 de enero de 2026
Logotipo de Sofology - Croydon

Respuesta de Sofology - Croydon

Thank you for your lovely review! We’re so pleased to hear you had a great experience with us. Your feedback means a lot, and if you ever need any help in the future, our team is always here to support you 😊

Valorada con 5 estrellas sobre 5

Great store, Gordon was so helpful

We visited the Croydon branch, and it was lovely. It was clean and tidy and inviting.
We were not harassed by the staff but someone was available when we needed them.
Gordon helped us on the day and he was really helpful, he gave us lots of information and answed all our questions. Gordon gave us space when we needed it but was also available when we were ready.
We had a much better experience than in DFS and are so glad that we purchased from sofology.
I can highly recommend thus store and definitely Gordon for the service he provided.

21 de diciembre de 2025
Opinión espontánea
Logotipo de Sofology - Croydon

Respuesta de Sofology - Croydon

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Valorada con 5 estrellas sobre 5

Very focussed and efficient

Very focussed. Fully knowledgeable about the style of sofa we were looking for.

30 de diciembre de 2025
Logotipo de Sofology - Croydon

Respuesta de Sofology - Croydon

Hi there, thank you for taking the time to leave a 5-star review. It’s great to hear feedback like this!

Valorada con 5 estrellas sobre 5

We bought our sofa from the Croydon…

We bought our sofa from the Croydon store and had a great experience. Gordon was extremely helpful, knowledgeable, and patient throughout the process. He took the time to understand what we were looking for and made the whole experience smooth and enjoyable. Highly recommend both the store and Gordon’s excellent customer service.

29 de diciembre de 2025
Logotipo de Sofology - Croydon

Respuesta de Sofology - Croydon

Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!

Valorada con 4 estrellas sobre 5

Sofa sales

The sales lady was very professional and helpful as I bought a sofa and answered al questions

26 de diciembre de 2025
Logotipo de Sofology - Croydon

Respuesta de Sofology - Croydon

Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.

Valorada con 5 estrellas sobre 5

Really Nice Experience

Our assistant Gordon was very helpful. All the other staff very polite too. No pressure sales. And bought a very comfy sofa!

27 de diciembre de 2025
Opinión espontánea
Logotipo de Sofology - Croydon

Respuesta de Sofology - Croydon

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

Valorada con 5 estrellas sobre 5

Great service

26 de diciembre de 2025
Logotipo de Sofology - Croydon

Respuesta de Sofology - Croydon

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valorada con 5 estrellas sobre 5

Amenjit was absolutely amazing

Amenjit was absolutely amazing! She answered all of my mother and I’s queries. She was so helpful and made the process of purchasing my new sofa so smooth and easy. What a star! Thank you soooo much

22 de diciembre de 2025
Logotipo de Sofology - Croydon

Respuesta de Sofology - Croydon

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valorada con 1 estrellas sobre 5

Appalling customer service

Appalling customer service. No updates available on delayed delivery.
Could be improved by easy access to track delivery.
Staff in the store are lovely and helpful when making a purchase. But once the purchase is complete there is no communication with the supplier around problems with delivery.

3 de octubre de 2025
Logotipo de Sofology - Croydon

Respuesta de Sofology - Croydon

Hi there, we’re really sorry for the delay to your order. While unforeseen supply chain issues can sometimes affect lead times, we understand how frustrating this is. Our Customer Care will keep you updated and be in touch as soon as your sofa is ready.

Valorada con 5 estrellas sobre 5

Great seller so far!

Great seller so far!
Wioleta showed me everything, answered all my questions, and was very patient, helpful, and kind. Communication was excellent and the whole experience has been very positive. Highly recommended!

14 de diciembre de 2025
Logotipo de Sofology - Croydon

Respuesta de Sofology - Croydon

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

Valorada con 5 estrellas sobre 5

Amen is very proactive and very good…

Amen is very proactive and very good communication.

11 de diciembre de 2025
Logotipo de Sofology - Croydon

Respuesta de Sofology - Croydon

Hello Osei, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!

Valorada con 5 estrellas sobre 5

Best sofa company in Croydon

From start to finish my experience with this company was A*.
I had already seen what I wanted prior to purchasing my sofa but needed to understand more about the payment offers. This was explained to me and I was completely satisfied with the decision that I’d made.
A salesman is a salesman and they do what sales men do, but I never felt forced or rushed to make a decision. I was given the time that I needed and I appreciate that.

The store in itself is very clean and very well supported. Each section was delightfully decorated and gave me a few ideas for myself. The amount of choice you have is fantastic. It’s like candy in a sweet shop.

I really enjoyed my experience. So I definitely purchased my sofas from Sofology Croydon and I’m looking forward to their delivery in the early part of next year.

2 de diciembre de 2025
Logotipo de Sofology - Croydon

Respuesta de Sofology - Croydon

Hello Pamela, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊

Valorada con 5 estrellas sobre 5

Fantastic service

Fantastic service. Friendly and professional. Highly recommended.

6 de diciembre de 2025
Logotipo de Sofology - Croydon

Respuesta de Sofology - Croydon

Hello Angela, thank you for taking the time to leave a 5-star review!😊

Valorada con 5 estrellas sobre 5

Great service from the team at the…

Great service from the team at the Croydon store! Can’t wait for my sofa to arrive.

6 de diciembre de 2025
Logotipo de Sofology - Croydon

Respuesta de Sofology - Croydon

Hi, thank you so much for your 5* review. We're really glad that you had a great shopping experience at Sofology😊

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