Staff were very helpful and no pressure on you to decide, took time and showed us different styles,fabrics and pro's,and con's of each
La empresa ha respondido
Localización
Cambiar localizaciónUnit A, 226 Purley Way, CR0 4XG Croydon, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Great customer service from Evilina. She kindly took her time to confirm all possible needs regarding the comfort and design of the sofa I was looking for. Thank you.
La empresa ha respondido
Really lovely experience at Sofology Croydon! We were able to take our time looking around without feeling rushed or pressured, which was great. When we had questions, Umut (sales person) gave clear a... Ver más
La empresa ha respondido
The staff are lovely they don’t push a sale; the advise Wioleta gave was amazing my dog loved her. I gave the wrong email address by mistake which effected my application for finance and Kareem the ma... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de sofás
- Accesorios para muebles
- Tienda de muebles
- Tienda de artículos para el hogar
- Tienda de mobiliario para salones
- Tapicería
Escrito por la empresa
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Información de contacto
Unit A, 226 Purley Way, CR0 4XG, Croydon, Reino Unido
4,9
Excelente
3 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Respuesta de Sofology - Croydon
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
We had the best customer service
We found the sofas that we wanted and given a great service from the person who attended to us. She was very knowledgeable about the sofas and wheather or not they would fit through our hallway. Very attentive to what we wanted and listened.
11 de octubre de 2025
Respuesta de Sofology - Croydon
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Great service by Umut in the Croydon…
Great service by Umut in the Croydon branch
20 de octubre de 2025
Respuesta de Sofology - Croydon
Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a great experience at Sofology.
Respuesta de Sofology - Croydon
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Great service from Utur / super happy with purchase
Purchased a sofa in the Purley way store with huge help from Utur!! I had a super specific vision in mind and he helped inform my decision, with his great product knowledge and advice. Lovely guy and had an enjoyable shopping experience!
19 de octubre de 2025
Respuesta de Sofology - Croydon
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Amazing experience……
Amazing experience……. Very helpful no problem buying at all.
19 de octubre de 2025
Respuesta de Sofology - Croydon
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Respuesta de Sofology - Croydon
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Respuesta de Sofology - Croydon
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Her patience was more than exceptional…
Her patience was more than exceptional going the extra mile to make sure hot what we wanted need more people like her cannot thank you enough .Thank you so much Amen
18 de octubre de 2025
Respuesta de Sofology - Croydon
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
A must visit showroom
Excellent service from Amen. Unobtrusive but very helpful when we needed it. Made the difference.
17 de octubre de 2025
Respuesta de Sofology - Croydon
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
It was a great experience with the…
It was a great experience with the staff who served us.
10 de octubre de 2025
Respuesta de Sofology - Croydon
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology!
Excellent service from Amen.
Very nice lady, Amen assisted me with my purchase of a new sofa bed and armchair. Very helpful, friendly staff.
Very quick efficient service. A real pleasure shopping there.
16 de octubre de 2025
Respuesta de Sofology - Croydon
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Very helpful sale person
The sale man was very helpful and patient He explain very clearly all the options available for my purchase.
12 de octubre de 2025
Respuesta de Sofology - Croydon
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Great experience at Sofology Croydon
Really lovely experience at Sofology Croydon! We were able to take our time looking around without feeling rushed or pressured, which was great. When we had questions, Umut (sales person) gave clear and helpful info. Everyone was super friendly and welcoming — they were also amazing with our 2-year-old daughter. Couldn’t have asked for better service! Sofa ordered and waiting for delivery :)
14 de octubre de 2025
Respuesta de Sofology - Croydon
Thank you for sharing your experience :-)
5 star in-store experience
As I've only just placed my order for a 3 piece suite, I'm basing my 5 star review on the in-store experience, in particular the assistance provided by Wioleta Kicka, who was absolutely fantastic in helping my wife and I through the whole process, from understanding the product itself (e.g. materials, different seating cushion types, colour palette, etc) and the aftercare services provided by Sofology. There was no hard sell just a real desire on the part of Wioleta to ensure that we as customers were provided with all the information we needed to make an informed decision on our next sofa purchase.
11 de octubre de 2025
Respuesta de Sofology - Croydon
Thank you for your wonderful review!
Best furniture shopping experience
Never felt more at ease whilst buying furniture. The showroom is well presented and organised. Easy to understand and very accessible for buggy and wheelchairs. Staff its amazing, very helpful, friendly and not pushy as in other furniture stores. Quality is not only visible in materials and design, but also in staff expertise showroom. Loved the whole experience.
11 de octubre de 2025
Respuesta de Sofology - Croydon
Thank you for your wonderful review!
Thanks Gordon for the sofa tips!
Gordon was incredibly helpful and knowledgeable during my visit to Sofology. Very honest, transparent and helped me out a lot when I had a lot of questions regarding which material to go for. Great service and much appreciated!
13 de octubre de 2025
Respuesta de Sofology - Croydon
Good morning, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Helpful staff
The staff are really helpful and willing to support with decison making.
12 de octubre de 2025
Respuesta de Sofology - Croydon
Hi there, thanks for taking the time to leave a review. We're really pleased you're happy with the service. If there's anything further we can do to help please do not hesitate to reach out.
Very good service
12 de octubre de 2025
Respuesta de Sofology - Croydon
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
I would like to say have a good…
I would like to say have a good experience and the sails are really very helpful
12 de octubre de 2025
Respuesta de Sofology - Croydon
Hi, thank you so much for your 5* review. We're really glad that you had a great experience at Sofology.
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.