Staff member welcomed us into store, explained the layout, where to see sofa finishes. She even gave us the use of a tape measure. We were left alone to peruse the ranges but she was always on hand to... Ver más
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Unit 4a, Kingsway West Retail Park, DD3 8RX Dundee, GB
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Staff member welcomed us into store, explained the layout, where to see sofa finishes. She even gave us the use of a tape measure. We were left alone to peruse the ranges but she was always on hand to... Ver más
La empresa ha respondido
I have already submitted a great review for sofology. The young lady who helped us was fantastic. Very friendly, informative and a friendly face who made us feel relaxed and happy to view the various... Ver más
La empresa ha respondido
Great place to shop . Staff member introduced himself asked if he could help with anything explained back to look at sofa . Let us get on no pressure sales . When decided to go ahead with order asked... Ver más
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Karen introduced herself and explained how Sofology works as we've never shopped there before. Karen was lovely, friendly and knowledgable. All our queries about dimensions etc were answered. Not once... Ver más
La empresa ha respondido
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Unit 4a, Kingsway West Retail Park, DD3 8RX, Dundee, Reino Unido
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Respuesta de Sofology - Dundee
In the Dundee branch buying a sofa today,served by Brian. Service was so helpful, he had remembered a previous visit and was able to recall what we needed and help further with our purchase. Good selection to view and everything explained thoroughly during the actual purchase.

Respuesta de Sofology - Dundee
excellent service from Karen john she was very knowledgeable of the product I bought went through the application with me step by step sofology showroom was well laid out and pristine all round excellent service

Respuesta de Sofology - Dundee
★★★★★ Excellent service
Fantastic service in the shop. The staff were friendly, knowledgeable, and really helpful throughout, taking the time to answer questions and make the whole process easy and stress-free. A very professional experience from start to finish so far. Highly recommended.

Respuesta de Sofology - Dundee
Kammy was really friendly, professional and gave us time to think to ensure we made the right choice.
Very informative and good knowledge on the products he is selling.

Respuesta de Sofology - Dundee
Staff were superb. Informative, but not overbearing. Abigail, who said she was relatively new was exceptional. Handled everything like she'd been doing it for years.
This is my second dealing with Sofology Dundee, and it didn't disappoint. Fab stuff guys keep up the excellent work. 👍🏻👍🏻👍🏻

Respuesta de Sofology - Dundee
Cameron & Abigail were well informed & gave me every detail I could possibly need, explaining everything clearly and patiently.
The proof of all this information will come when my furniture arrives!!

Respuesta de Sofology - Dundee
Attentive staff giving us freedom to browse at our leisure without any hassle.
Derek was experienced /friendly and very easy going and helped us once we decides on a sofa.

Respuesta de Sofology - Dundee
Very helpful salesman. Gave us some good advice on products and wasn’t pushy. The shop was very welcoming for kids, giving our young boys some paper and crayons to keep them busy

Respuesta de Sofology - Dundee

Respuesta de Sofology - Dundee
Karen at Dundee Sofology was a great help to us when we were deciding on a new sofa, Karen gave us advice, helpful tips and was very patient with us while we made our final decisions in store.

Respuesta de Sofology - Dundee
brian was very helpful and patient while we decided what sofa to purchase

Respuesta de Sofology - Dundee
Great customer service , quality products and price . Salesman was lovely and knowledgable re products and gave us time to look around the store . Plenty choice to suit all tastes

Respuesta de Sofology - Dundee
Great experience Brian the sales man was great, explained what I was looking for and went over payments well

Respuesta de Sofology - Dundee
Thanks Zee for being so helpful. We really appreciated your calm and patient manner. You gave us lots of information and choices which we needed. Looking foward to getting our new sofa.

Respuesta de Sofology - Dundee
Great experience and customer service by Zee in Dundee. Exactly what we needed.

Respuesta de Sofology - Dundee

Respuesta de Sofology - Dundee
We visited the Dundee showroom. From the minute me and my wife walked in, it was a very welcoming and friendly environment. We wandered round a bit and Brian came over and asked if he could be of any help.
We said we were just having a look and we had a quick chit-chat then he gave us a run down of where certain sofas were located.
We found a sofa that we liked fairly quickly and we spent a while sitting there and testing all the buttons and seat positions. Brian seen us and asked if we would like to know more about this sofa, so we enquired about the price and delivery schedule, etc and he was very helpful.
We then decided it wasn't a good idea to go ahead with the very first sofa we had practically sat on without looking at the others. So Brian, now knowing what our preferences and style choices were, told us where similar sofas were located. We wandered around trying all of them. We eventually bumped into Brian again and he asked us how we were getting on, we said he hadn't found anything else we liked and he asked us if we had tried a sofa in the other corner, which we hadn't. While this sofa was very nice and cheaper than the other sofa there were just little things that didn't quite make it as nice as the first one we had tried.
We went back to the first sofa again, Brian left us to weigh up our options for a while. We had decided what fabric and colour we wanted just as Brian came back. As we were going through the ordering process Brian remembered the sofa came in another fabric that wasnt located on the fabric rack. So he showed us the missing fabric that was on a nearby sofa. The fabric was very nice however we preferred our original choice.
Just as we were continuing with the ordering process, Brian asked us if he could bring over a trainee, which we said was perfectly fine. I cant remember her name unfortunately but she was also very nice. We all had a very nice chat throughout and the whole process was quick and seamless.
Would like to thank Brian as he was incredibly helpful and had vast knowledge of all of the sofas, he knew exactly which sofas to show us, which was very helpful in narrowing down our choices.

Respuesta de Sofology - Dundee
Great product, great choice. Derek was very helpful guided us through the whole process.

Respuesta de Sofology - Dundee
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