I just wanted to leave a review for Joanna at the Enfield branch, who provided us with absolutely outstanding customer service. From the moment we walked in, Joanna went above and beyond to hel... Ver más
La empresa ha respondido
232 Great Cambridge Road, EN1 1SQ Enfield, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
I just wanted to leave a review for Joanna at the Enfield branch, who provided us with absolutely outstanding customer service. From the moment we walked in, Joanna went above and beyond to hel... Ver más
La empresa ha respondido
Imi was an excellent sales assistant. Very knowledgeable about the products available. We have made a purchase and got very thorough information and explanation regarding the product including de... Ver más
La empresa ha respondido
Had a lovely lady called joanna 10 out of 10 for great service, she let me have my time to look around , the first person iv come across who knew a lot about the sofa’s and really helped me in wanted... Ver más
La empresa ha respondido
OMG!!! I VISITED SOFOLOGY IN ENFIELD. THERE WERE 3 STORES IN A ROW, DFS SOFOLOGY & FURNITURE VILLAGE. THE INTENTION WAS TO VISIT EACH. THE PREVIOUS WEEKEND I HAD VISITED 4 OTHER STORES. NEXT WAS PR... Ver más
La empresa ha respondido
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
232 Great Cambridge Road, EN1 1SQ, Enfield, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
I just wanted to leave a review for Joanna at the Enfield branch, who provided us with absolutely outstanding customer service.
From the moment we walked in, Joanna went above and beyond to help us. She was incredibly helpful, patient and knowledgeable, and nothing was ever too much trouble. She took the time to understand exactly what we were looking for and made the whole experience so easy and enjoyable.
Her customer service was genuinely exceptional, and as a result of the help and advice she gave us, we ended up purchasing three sofas!
Joanna is an absolute credit to the Enfield branch and exactly what great customer service should look like. Thank you so much for all your help — we couldn’t have asked for a better experience and would highly recommend her.

Respuesta de Sofology - Enfield
I bought my sofa less than a year ago. I didn’t sit on it for a month due to being so busy. When I did, which was only for about an hour every other day the material started to get bobbles on the material reminiscent of what you’d get when you buy cheap clothes. I guess you have to spen me 2k plus to get a real good sofa as my friend bought from this company and the sofa material is amazing. They have no complaints.

Respuesta de Sofology - Enfield

Respuesta de Sofology - Enfield
Tom was very helpfull and was very efficient

Respuesta de Sofology - Enfield

Respuesta de Sofology - Enfield
Had a lovely lady called joanna 10 out of 10 for great service, she let me have my time to look around , the first person iv come across who knew a lot about the sofa’s and really helped me in wanted i needed.

Respuesta de Sofology - Enfield
Imi was an excellent sales assistant. Very knowledgeable about the products available.
We have made a purchase and got very thorough information and explanation regarding the product including delivery and the care required for our chosen product.
We are not receiving our furniture until November and therefore I cannot comment atm if the delivery will be on time and the longevity of our furniture.
Also any after sales support that might be required

Respuesta de Sofology - Enfield
I have already done this exercise. The staff were really helpful and friendly snd explained in great detail about the sofa

Respuesta de Sofology - Enfield
Found the Enfield salesman was very helpful

Respuesta de Sofology - Enfield
Great customer service. Great staff especially Tom who went through everything with ease.

Respuesta de Sofology - Enfield
Great experience with Sofolgy. Exceptional customer service

Respuesta de Sofology - Enfield
Absolutely brilliant service. Not pushy. Let you look around in your own time and are relaxed. Don't follow you around. They give you space. Very happy with Joanna from Enfield. Very helpful and friendly. Thank you very much. Looking forward to getting my sofa's.

Respuesta de Sofology - Enfield
Really friendly and helpful staff, with a relaxed atmosphere which allow customers to browse freely without being overwhelmed. My agent completed all the measurements of the sofa and explained the options of how it would be delivered and setup in the home as we have a narrow doorway and were concerned about the size. She was extremely thorough and provided all the aftercare services and instructions as needed to ensure my new sofa is well maintained and covered for any future issues. I would highly recommend visiting the Enfield branch if you are seeking a new sofa and looking for top quality service.

Respuesta de Sofology - Enfield
The staff in the store was very friendly and helpful- and the sofas well presented with clear options.

Respuesta de Sofology - Enfield
I was looking for a sofa to fit our measurements and the young girl who seved me was ver very helpful and set up acount for me and made all easy to chiose and everything she answered and gave us loads of informatiion so was happy to buy a sofa there

Respuesta de Sofology - Enfield
So far I am happy with the service from one of your staff who was very helpful to find my chosen product but I haven’t received my goods yet and hopefully will receive it on the time agreed with your company.

Respuesta de Sofology - Enfield

Respuesta de Sofology - Enfield
Sale's person was out standing the price was right for the quality of the product the Sale's person was great it was like buying fom my daughter

Respuesta de Sofology - Enfield
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.