Sofology - Enfield Opiniones 2868

TrustScore: 5 sobre 5

4,8

232 Great Cambridge Road, EN1 1SQ Enfield, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

A warm, welcoming and calm experience. A tailored experience, knowledge based without any hard sell. Thoroughly enjoyable! Whilst I could have made the purchase online, there are some experiences I fe... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Welcomed with open arms, not being rushed or someone hawking you to make a purchase. We shopped at the Enfield branch, also visited the other 2 furniture shops adjacent. Went back to sociology ne... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We was greeted with a smile and wasn't hassled. We was shown other furniture to try but not push upon into making a choice. We were told all the t&c before we made our purchase. More than happy to r... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

5 for Sofology Enfield so far.* Imi was brilliant, no pushy sales, just friendly, approachable and knowledgeable. Made choosing our sofa easy with no pressure. Tea and biscuits were a lovely touch.... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de sofás
  2. Accesorios para muebles
  3. Tienda de muebles
  4. Tienda de artículos para el hogar
  5. Tienda de mobiliario para salones
  6. Tapicería

Escrito por la empresa

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Información de contacto

  • 232 Great Cambridge Road, EN1 1SQ, Enfield, Reino Unido

4,8

Excelente

TrustScore: 5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(2868)

18.509 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent customer service by Adam

Excellent customer service by Adam. Thank you

27 de diciembre de 2025
Logotipo de Sofology - Enfield

Respuesta de Sofology - Enfield

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊

Valorada con 5 estrellas sobre 5

Great service

Great service from our assistant. He was very helpful and patient.

26 de diciembre de 2025
Logotipo de Sofology - Enfield

Respuesta de Sofology - Enfield

Thank you so much for taking the time to share your feedback with us

Valorada con 5 estrellas sobre 5

Diana was very helpful and attentive…

Diana was very helpful and attentive and assisted us in picking the right sofa for us

26 de diciembre de 2025
Logotipo de Sofology - Enfield

Respuesta de Sofology - Enfield

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Valorada con 5 estrellas sobre 5

Khabir was great!

Khabir was great!

26 de diciembre de 2025
Logotipo de Sofology - Enfield

Respuesta de Sofology - Enfield

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valorada con 4 estrellas sobre 5

Was dealt with by a very friendly lady…

Was dealt with by a very friendly lady Diana, who was extremely patient and helpful with us deliberating between sofas.
We await the delivery and hope the experience is just as good as the sales experience.

21 de diciembre de 2025
Logotipo de Sofology - Enfield

Respuesta de Sofology - Enfield

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Valorada con 1 estrellas sobre 5

Received completely different colours…

Received completely different colours of the same Set of Sofas. Been trying to contact someone who can resolve the issue and change the wrong coloured single seater. Moreover, one has to be completely blind to have despatched these. Wish someone would have paid a bit of attention before dispatching.

17 de diciembre de 2025
Valorada con 5 estrellas sobre 5

Tony is an amazing guy

Tony is an amazing guy. Great interpersonal skills. Made the whole process easy when purchasing my cove chaise sofa. Real asset to the company

20 de diciembre de 2025
Logotipo de Sofology - Enfield

Respuesta de Sofology - Enfield

Thanks for this fabulous review. We appreciate you sharing it with others!

Valorada con 1 estrellas sobre 5

Absolutely disgusted with the service…

Absolutely disgusted with the service we have been provided by @sofology. Delay without an explanation and then delivered with tears, faults and structural damage. Unable to look at until the 5th January. So spent over £3K to sit on a damaged sofa at Christmas.

18 de diciembre de 2025
Opinión espontánea
Logotipo de Sofology - Enfield

Respuesta de Sofology - Enfield

Hi there, we are disappointed to hear that you might not have had the best experience. If you do need to discuss this further, please do not hesitate to contact our Customer Care Team and we will be more than happy to help.

Valorada con 4 estrellas sobre 5

Sofa bed

The sales person Diana was very helpful explaining the choices we have so we could make an inform choice when deciding on our purchase.

13 de diciembre de 2025
Logotipo de Sofology - Enfield

Respuesta de Sofology - Enfield

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valorada con 5 estrellas sobre 5

Good service

Good service, excellent staff they take time to talk and explain everything to customers

8 de diciembre de 2025
Logotipo de Sofology - Enfield

Respuesta de Sofology - Enfield

Hi there, thank you for taking the time to leave a 5-star review!😊

Valorada con 5 estrellas sobre 5

Diana was very professional and patient…

Diana was very professional and patient in helping us find the perfect sofa.

9 de diciembre de 2025
Logotipo de Sofology - Enfield

Respuesta de Sofology - Enfield

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valorada con 5 estrellas sobre 5

Imi was a fantastic adviser

Imi was a fantastic adviser. She was polite and patient.
Furthermore, she was very attentive to all my queries and was able to give me an honest opinion on the product that I am currently purchasing.
Great service overall for the all team.

30 de noviembre de 2025
Logotipo de Sofology - Enfield

Respuesta de Sofology - Enfield

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Imi. Have a great day 😊

Valorada con 5 estrellas sobre 5

Great Customer Service

Great customer service from Adam, who took his time to inform us of everything about the sofa and the protection coverage.

He was helpful, patient also and had a great sense of humour.

3 de diciembre de 2025
Logotipo de Sofology - Enfield

Respuesta de Sofology - Enfield

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Valorada con 5 estrellas sobre 5

Tom consistently demonstrated…

Tom consistently demonstrated exceptional sales skills, combining deep product knowledge with a genuine ability to understand customer needs.

1 de diciembre de 2025
Logotipo de Sofology - Enfield

Respuesta de Sofology - Enfield

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valorada con 5 estrellas sobre 5

Brilliant from start to finish.

Having been greeted at the door as we entered the premises, we were then guided through the various permutations of sofas and informed of the different features available and whether or not individual sofas were suitable for our intended circumstances. We found this invaluable in making our decision and gave us great confidence. Well done.

29 de noviembre de 2025
Logotipo de Sofology - Enfield

Respuesta de Sofology - Enfield

Thank you for taking the time to leave this great review Howard :-)

Valorada con 4 estrellas sobre 5

Diana assisted me to find a settee of…

Diana assisted me to find a settee of choice within my price range. I was very pleased with the service and purchase.

24 de noviembre de 2025
Logotipo de Sofology - Enfield

Respuesta de Sofology - Enfield

Thank you for your feedback. We're glad Diana helped you find the perfect settee within your budget and that you were satisfied with both the service and your purchase.

Your satisfaction matters to us, and we hope to see you again soon at Sofology Enfield. If you have any questions or need assistance, please reach out.

Valorada con 4 estrellas sobre 5

Very friendly service

Very friendly service

24 de noviembre de 2025
Logotipo de Sofology - Enfield

Respuesta de Sofology - Enfield

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly. We hope you found the perfect sofa! Have a great day 😊

Valorada con 5 estrellas sobre 5

perfect

thank you for helping

24 de noviembre de 2025
Logotipo de Sofology - Enfield

Respuesta de Sofology - Enfield

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

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