Helpful friendly staff (Evan) who knew about the product and the options available. Clear explanation of the damage insurance with no pressure to purchase
La empresa ha respondido
Unit 1, Horizon Shopping Park, Solartron Road, GU14 7QL Farnborough, GB
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Helpful friendly staff (Evan) who knew about the product and the options available. Clear explanation of the damage insurance with no pressure to purchase
La empresa ha respondido
They competently brought the sofa into our living room, unpacked it and installed it. They were helpful, friendly and made sure the recliners worked before they left. I couldn’t ask for a better deliv... Ver más
La empresa ha respondido
Your sales member of staff, Evan Evans, was amazing. He was very professional, Friendly and very patient. We felt supported and not rushed durning our decision making process. This helped us finally... Ver más
La empresa ha respondido
We had a great experience at Sofology in Farnborough thanks to Barry. He gave us really helpful advice, and supported us throughout choosing the perfect sofa for our new home. He was friendly, patien... Ver más
La empresa ha respondido
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Unit 1, Horizon Shopping Park, Solartron Road, GU14 7QL, Farnborough, Reino Unido
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Can’t remember the chap’s name but easy to deal with friendly and very helpful. Nothing was a problem. Very happy with the service.

Respuesta de Sofology - Farnborough
The sales/customer consultant was very courteous and helpful.

Respuesta de Sofology - Farnborough
Very friendly especially charlie made several visits trying to make my mind up product knowledge nit too pushy is a big one

Respuesta de Sofology - Farnborough
Got what we wanted,,with lots of help.

Respuesta de Sofology - Farnborough
A friendly service, not pushy and came away with a good bargain!

Respuesta de Sofology - Farnborough

Respuesta de Sofology - Farnborough
Very friendly staff member. Explained everything. The sofas sold themselves. Very easy process.

Respuesta de Sofology - Farnborough
Great personal service and advice from a lovely lady Candice

Respuesta de Sofology - Farnborough
The staff were very helpful and not pushy. There was a wide range of sofas to look at,

Respuesta de Sofology - Farnborough
Very helpful and knowledgeable about my choice of lounge suite.

Respuesta de Sofology - Farnborough
Very friendly & helpful service received today in your Farnborough store. Highly recommend.

Respuesta de Sofology - Farnborough
As soon as we walked in the store we were greeted by Gary, he was very warm and welcoming and asked if we needed help, we explained what we wanted and had to walk to the other side of the shop, poor Gary had a boot on so had clearly hurt himself but he was happy to show us around, I managed to find the exact sofa on a screenshot I had taken, that particular sofa was upstairs.. poor Gary still walked upstairs to show us with a smile on his face..then back downstairs to get a computer and back up again! He was brilliant. We did go away and have a think but came back probably 20minutes later to make a purchase, sorry if I get the name wrong I believe it was Candice that ran us though all of the options and warranty, optional extras and so on, she was great at explaining everything in detail and we walked away extremely happy. Overall a great experience shopping with sofology

Respuesta de Sofology - Farnborough
Found a great deal on a clearance sofa and they still offered 0% finance which I didn’t expect.

Respuesta de Sofology - Farnborough
Very helpful service from Evan. Explained everything patiently.

Respuesta de Sofology - Farnborough
Attentive staff, without being pushy. Knowledgeable of the products

Respuesta de Sofology - Farnborough
Evan was friendly and helpful at the Farnborough store today. He made sure to give us all the information we needed and our shopping experiance was smooth and stress free.

Respuesta de Sofology - Farnborough
Barry was outstanding. not pushy very helpful. good laugh everything a sales man should be. all the other staff also helpful.

Respuesta de Sofology - Farnborough
Gary would deserve 10 stars unbelievable performance he has and the most helpful person have ever had

Respuesta de Sofology - Farnborough
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