Sofology - Glasgow Opiniones 3098

TrustScore: 5 sobre 5

4,9

London Road, G32 8XL Glasgow, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The staff were extremely helpful. My elderly uncle had a strict criteria regarding size etc and the customer advisor absolutely nailed it! She found us a perfect fit for my uncle. She was very p... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

What we liked that there was not the pressure you get in other shops to buy. We knew what we wanted and Desmond guided us to the areas where we might find what we might like. We took our time and Desm... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Visited the prior ordering our new suite. Proceeded to buy online via website. Abi was incredibly helpful - nothing was an issue. We had some colour issues and sizing, however Abi sorted them all ou... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

The whole experience was very positive. Leanne the assistant was very helpful and informative and didn't use the hard sell at any point. My only negative was the high cost of delivery for what was an... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de sofás
  2. Accesorios para muebles
  3. Tienda de muebles
  4. Tienda de artículos para el hogar
  5. Tienda de mobiliario para salones
  6. Tapicería

Escrito por la empresa

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Información de contacto

  • London Road, G32 8XL, Glasgow, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Great experience!

The shop on London Road was stunning and was very inviting. Plenty of choice and the shop smelled amazing.

We were helped by Darragh who went above and beyond and was very informative.

We went with my father and mother in law who are Portuguese and Darragh made them feel welcome and included in the sale which was much appreciated.

We cannot wait for our new couch in a few weeks and I couldn’t recommend Darragh enough for anyone looking for a new couch

26 de diciembre de 2025
Logotipo de Sofology - Glasgow

Respuesta de Sofology - Glasgow

Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!

Valorada con 5 estrellas sobre 5

5 ⭐️ Customer Experience

We had a great experience buying our new sofa from Sofology London Road Glasgow. Ivetka who sold us the sofa really did give us 5 star treatment. Very knowledgeable about the whole process right up to delivery and about the care package which we went with. She was also very bubbly and such a nice person. We could have stayed all day and chatted. So thank you very much for your help as it’s been a while since we purchased our last sofa. We look forward to getting our new sofa. Which was the Luella. Thanks again Ivetka. 5 ⭐️

20 de diciembre de 2025
Logotipo de Sofology - Glasgow

Respuesta de Sofology - Glasgow

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

Valorada con 5 estrellas sobre 5

Very positive Sofology experience

From the initial sales experience in the Glasgow store, all of the following communication, verbal and written and today's delivery, our experience with sofology has been absolutely tremendous, topped off with the professionalism of the two lads on the delivery and assembly today, (although not from the Glasgow store, they had the same approach) not a word of complaint or negativity, despite getting soaked through during the delivery. My wife and I could not recommend this company highly enough, what a fantastic experience, it's so true that people make a business successful and the team we have dealt with have been superb, each and every one...thank you Sofology, we will be back!

19 de diciembre de 2025
Opinión espontánea
Logotipo de Sofology - Glasgow

Respuesta de Sofology - Glasgow

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Valorada con 5 estrellas sobre 5

Quality furniture.

I would say that sales assistant Iveka was the reason my experience was so good.So knowledgable on products explaining all changes available and all with a smile.This young lady is a credit to your company.On a humerous note I think she could sell ice to the Eskimos.

16 de diciembre de 2025
Logotipo de Sofology - Glasgow

Respuesta de Sofology - Glasgow

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Valorada con 5 estrellas sobre 5

The person who eventually sorted it was…

The person who eventually sorted it was fantastic. Rebecca & I want to give a shout out to Matthew who was also brilliant at trying to fix the mess

14 de diciembre de 2025
Logotipo de Sofology - Glasgow

Respuesta de Sofology - Glasgow

Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊

Valorada con 5 estrellas sobre 5

Great customer service

Ordered our sofa today ,we were assisted by Arlene, she was so helpful, really chatty and a lovely person, Its not always a given that you will receive good customer service these days , but today we certainly did . Would recommend Sofology for their good choice of sofas and friendly staff.

14 de diciembre de 2025
Logotipo de Sofology - Glasgow

Respuesta de Sofology - Glasgow

Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!

Valorada con 5 estrellas sobre 5

First class experience

First class experience. Matt was really helpful and knowledgeable. What a credit to sofology.
Will definitely recommend

13 de diciembre de 2025
Logotipo de Sofology - Glasgow

Respuesta de Sofology - Glasgow

Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!

Valorada con 5 estrellas sobre 5

Great experience with Sofology

Great experience with Sofology. Process was smooth. Darragh was really helpful and explain in full every details.

7 de diciembre de 2025
Logotipo de Sofology - Glasgow

Respuesta de Sofology - Glasgow

Hello, Vinay, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valorada con 5 estrellas sobre 5

The guy who assisted was lovely and…

The guy who assisted was lovely and very helpful

25 de octubre de 2025
Logotipo de Sofology - Glasgow

Respuesta de Sofology - Glasgow

Hi Mrs Waterston, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valorada con 5 estrellas sobre 5

Brendan at your Glasgow store was…

Brendan at your Glasgow store was excellent, very knowledgeable about your products and could not have been more helpful.

28 de noviembre de 2025
Logotipo de Sofology - Glasgow

Respuesta de Sofology - Glasgow

Thank you for sahring your expereince John :-)

Valorada con 5 estrellas sobre 5

Visit felt very welcoming and relaxed

Visit felt very welcoming and relaxed, the staff were attentive but not overpowering. I haven’t shopped for sofa in years and was worried it would be all about sales and commission, it wasn’t here. I wasn’t put off at all, in fact I felt very comfortable asking questions and chatting. Leanne was friendly and took her time to talk through everything. She was lovely to deal with.

28 de noviembre de 2025
Logotipo de Sofology - Glasgow

Respuesta de Sofology - Glasgow

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Valorada con 5 estrellas sobre 5

Thanks for a great experience

Great choice of sofas. Lots of material & colour options. Like the 'no hard sell' approach. It took us a few visits to truly decide what we wanted and the staff were helpful and patient with us.
The ordering process was great & great finance option allowing us to add on all the care package.
Matt was a great help during this, explaining everything clearly. Friendly manner from him but also the others in the shop as we visited a few times. Happy to work around the times that we needed for delivery as the sofa is one part of our project!
Can't wait for our new sofas to arrive and will pass on photos once room is finished.

23 de noviembre de 2025
Logotipo de Sofology - Glasgow

Respuesta de Sofology - Glasgow

Thank you for this great review Shirley, we are pleased to hear that Matt was helpful during your visit :-)

Valorada con 5 estrellas sobre 5

Matt the sales guy was fantastic.

Matt the sales guy was fantastic.
Made us at ease helped from start of order till the end answered all our questions.Very proffesional and knows his stuff. Let us take our time , no sales hassle to get a sale, that you get in other shops .Asked about our home. Size etc making sure we were making the right decsion . Very knowlegable on what he was selling .So glad we choose this store for our purchase.

26 de noviembre de 2025
Logotipo de Sofology - Glasgow

Respuesta de Sofology - Glasgow

Thank you for sharing your experience Lorraine :-)

Valorada con 5 estrellas sobre 5

Amazing customer service and amazing sofas!

We found our dream sofa for our first apartment at Sofology. We couldn’t be more happy for our choice, we bought the Cocoon sofa which in our opinion is the most comfortable sofa we ever sat on!
A BIG applause to Leanne, she was amazing and very helpful, she made the whole purchase experience so fun, easy and secure!
We can’t wait to have our sofa in our forever home!

22 de noviembre de 2025
Logotipo de Sofology - Glasgow

Respuesta de Sofology - Glasgow

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊

Valorada con 5 estrellas sobre 5

London Road - great service

Gordon was very helpful. Took time to explain all options available. Allowed us to measure sofa to ensure all measurements fit in our space.

23 de noviembre de 2025
Logotipo de Sofology - Glasgow

Respuesta de Sofology - Glasgow

Hi there, thank you for your review. Another great review for Gordon, we will make sure to pass this on! Have a nice day.

Valorada con 5 estrellas sobre 5

Fantastic

We had a really positive experience in store. Desmond, the sales advisor, was welcoming and listened carefully to our needs. He explained clearly the features and benefits of the sofa we were looking at, and was patient when waiting for my husband and I to come to a decision.
The only issue I have is not being kept informed of the expected delivery date. It has now been 3 weeks since placing the order, but there has been no update or indication of possible date.

2 de noviembre de 2025
Logotipo de Sofology - Glasgow

Respuesta de Sofology - Glasgow

Thank you for sharing your experience. We're pleased Desmond offered you welcoming and informative service during your visit and helped you find the perfect sofa.
Thank you again for your feedback and for choosing Sofology Glasgow. We look forward to serving you again.

Valorada con 5 estrellas sobre 5

Modern and stylish sofa, great customer experience

Selection of sofas with add ons (heated seats and lumbar) and materials is incredible, absolutely in love with my new corner sofa. Gordon in the London Road store was excellent, helped us customise the sofa with everything we wanted. Thank you!

23 de noviembre de 2025
Logotipo de Sofology - Glasgow

Respuesta de Sofology - Glasgow

Thank you for your wonderful feedback! We're thrilled that you love your new corner sofa and appreciated our selection and customisation options. It's great to hear that Gordon provided excellent service in helping you create the perfect sofa.

Your satisfaction is our priority, and your kind words mean a lot. We hope your new sofa brings you comfort and joy for years to come. If you need further assistance, please reach out.

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