We were met by Michael who asked which soda we wanted, the 2 we chose weren’t in store, there was one that was a combination of both sofas, after trying it out, we decided to go for it. Michael took u... Ver más
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London Road, G32 8XL Glasgow, GB
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We were met by Michael who asked which soda we wanted, the 2 we chose weren’t in store, there was one that was a combination of both sofas, after trying it out, we decided to go for it. Michael took u... Ver más
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Friendly and helpful staff. Welcoming atmosphere and explained the buying and up keep of our new sofa perfectly! Didn't feel pushed to buy and we were made aware of all costs and delivery timescales... Ver más
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I had a great experience last week in your showroom. You have a lot of beautiful products and I loved getting to view and sample them all. When it came to making my pick I was helped by an assistant c... Ver más
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Michael F was a true gent and extremely helpful on deciding a new sofa for my new flat. His knowledge and understanding was second to none and I didn't feel pressured into any decision , whilst wei... Ver más
La empresa ha respondido
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
London Road, G32 8XL, Glasgow, Reino Unido
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Excellent service from Darragh, he was really down to earth and honest and clearly knew his stuff!

Respuesta de Sofology - Glasgow
Visited various similar companys but the choice was bigger and more varied at Sofology.
Also the service from our sales assistant Matt Reed was second to none, he helped face to face and also comunicated in a timely manner through email after we had left and had further questions

Respuesta de Sofology - Glasgow
Great choice of sofas . Staff helpful not pushy full of information very helpful

Respuesta de Sofology - Glasgow
We’ve been looking for ages for sofas to fit our needs and finally today at Sofology Cambuslang we bought exactly what we wanted. We especially enjoyed chatting with Matt who was really friendly and knowledgeable, he made our visit to store a really lovely shopping experience.

Respuesta de Sofology - Glasgow
Leanne was very professional explained everything to me never felt as if I was put under pressure to buy and assisted me with what I was looking for. Very polite and well mannered individual. For my first time in this shop I was extremely impressed.

Respuesta de Sofology - Glasgow
Sofology was recommended to us by a very experienced upholsterer and he was right. We wanted a leather sofa and the quality is superior to all the other companies we tried.
The experience in store was really good. The salesperson who advised us (Desmond), was excellent. He is very knowledgeable and gave honest answers to every question we asked. He was extremely attentive and helpful. We felt supported in checking details and making a final decision on our purchase. Thank you.

Respuesta de Sofology - Glasgow
Excellent experience at Sofology London Rd today. Second visit today and purchased sofa. Attentive staff on both visits. Fantastic customer service from Matt who assisted today when placing order. Would recommend.

Respuesta de Sofology - Glasgow
Matthew couldn’t have been more helpful when it came to finding what I wanted. He completely deconstructed and reconstructed the sofa I chose to show me what it would look like in my home, went through fabrics and later sent comparison pictures to reassure me about the colour of the cushions. The advice given regarding how to take care of the sofa and the ins and outs of the insurance was equally super helpful. I’d recommend Sofology to anyone based on my experience, thank you to Matthew! A perfect example of great customer service😊

Respuesta de Sofology - Glasgow
Matt was exstremely helpful with information . Really easy to deal with and gave us good suggestions

Respuesta de Sofology - Glasgow
Easy going atmosphere,pleasant sales staff and layout easy to get around.
This was my second visit to buy a suite I had previously viewed [Arlene was sales assistant on my first visit and Matt was today's assistant]

Respuesta de Sofology - Glasgow
A very helpful and proactive approach by your staff when we visited the Glasgow Store. The salesperson (Matthew), approached us as we walked in the door. He was extremely helpful and advised us how best to test the wide range of options available, material types, filling types etc. Importantly he was not the least but pushy - it was clearly more important to ensure the right choice, understand options and extras before committing to purchase, especially as we narrowed our selection down to two possible options.
The only observation might be to increase the range of material options ( and colours), as not all materials were available for all models.

Respuesta de Sofology - Glasgow
Daragh was superb and gave a great service and advised us very well

Respuesta de Sofology - Glasgow
Will never use this company again less than 9 weeks old sofa £3,500 paid and badly bobbles phone up to be told we will send a technician which they do who advises not a manufacturer default. Spoke to (lack) of customer service who basically state not a default not their problem buy a de bobbler that they will not provide either despite the cost paid for sofa. No advice given at point of sale regarding this type of maintenance required, despite asking sales representatives about sofa maintenance. Raised a complaint to the be told yet again not a default not their problem they don’t have to advise it may bobble and they don’t provide de bobbler and that even their own technicians have to buy their own equipment to sort things like that. Agent tried to state even if it was leather they don’t have to advise it may fade which is nonsense as they can’t wait to sell you extra packages to take care of the leather.

Respuesta de Sofology - Glasgow
Hannah was extremely helpful! Delighted with our experience.
Thank you.

Respuesta de Sofology - Glasgow
A thoroughly enjoyable experience. Can only say the customer service from Arlene was first class

Respuesta de Sofology - Glasgow
First class buying experience from the moment we stepped into the showroom, Leanne was a great ambassador for your company. Thanks for looking after us.

Respuesta de Sofology - Glasgow
Leanne has been excellent - lovely manner, friendly, helpful clear and answered all our questions! Made us both a cup of tea also - nice touch! Would highly recommend sofology!

Respuesta de Sofology - Glasgow
Gordon was such a great help today, he explained everything really well and kept us at ease throughout the whole process. Highly recommend.

Respuesta de Sofology - Glasgow
Leanne was brilliant, really personable and friendly and happy to answer any questions we had. Super knowledgeable and professional, really happy with the service she provided.

Respuesta de Sofology - Glasgow
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