We had such a lovely experience at Sofology. As soon as we walked in, we were asked what we were looking for and, after giving our measurements, we were straight away shown which sofas would work fo... Ver más
La empresa ha respondido
Unit 4b Goldstone Retail Park, Newton Road, BN3 7PN Hove, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
We had such a lovely experience at Sofology. As soon as we walked in, we were asked what we were looking for and, after giving our measurements, we were straight away shown which sofas would work fo... Ver más
La empresa ha respondido
Polite, friendly , non pushy service, very helpful and informative, allowing time to consider our options.. sending email with details and pictures to review in our own home, very useful . Thank y... Ver más
La empresa ha respondido
Sofology had numerous sofas in more fabric and colour choices than elsewhere. The showrooms were welcoming. The staff weren’t pushy at all and gave time and space for browsing. After a short while we... Ver más
La empresa ha respondido
Great team, very friendly and helpful. I was purchasing my first ever new Sofa at the grand old age of 57!! I was very nervous as this is a big purchase but the sales rep wasn’t pushy and just smi... Ver más
La empresa ha respondido
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Unit 4b Goldstone Retail Park, Newton Road, BN3 7PN, Hove, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
We visited Hove store twice for a new corner settee.
Drew saw us on both occasions and gave us great advice on the purchase and associated products.
He allowed us time to make our decisions and we felt there was no pressure selling.
We would recommend Drew and his colleagues for their expert advice.

Respuesta de Sofology - Hove
Mr Walker your sales person was very friendly & professional & made our visit to your hove store very easy & relaxing.

Respuesta de Sofology - Hove
Friendly service, explained everything regarding the care in detail

Respuesta de Sofology - Hove

Respuesta de Sofology - Hove
James our sales advisor spent a lot of time with us going through options and calculating prices etc. he was extremely pleasant, friendly and patient with us. At no time did we feel pressured. He had a lot of knowledge about all the products and gave advice where we needed it. Aside from the great quality of the product and the warranty, James was one of the main reasons we bought with sofology

Respuesta de Sofology - Hove
From start to finish was a fantastic stress free experience no pushy sales just quick and easy .

Respuesta de Sofology - Hove
From first visiting the store and meeting Rich who expertly guided us through sofa options, to then returning and placing the order, the service and knowledge was exceptional. Very comfortable environment and experience, very happy all round.

Respuesta de Sofology - Hove
Love the sofas we have brought. Felt a little disappointed with the amount of money charged for the delivery.

Respuesta de Sofology - Hove
Great service from James
Very relaxed non pushy salesman with great knowledge of the product. Great rings also. 😏

Respuesta de Sofology - Hove
Very helpful and efficient customer service.
Everything explained clearly.
Nice personable sales person.

Respuesta de Sofology - Hove
The guy that help us was fantastic throughout the whole process of buying 2 sofa’s, his experience and expertise invaluable. Would definitely recommend him and the company Sofology to others

Respuesta de Sofology - Hove
Polly was lovely and made the process really easy!

Respuesta de Sofology - Hove

Respuesta de Sofology - Hove
Very easy to order online website easy to navigate
Very quick finance response easy to pay deposit
E.mails from company very quick
Very good experience on line, I visited the store in hove Sussex Before ordering to see the sofa I wanted
Staff were very helpful with no pressure
Would recommend.

Respuesta de Sofology - Hove
I went in to buy a sofabed to co-ordinate with existing furniture. The salesperson was very attentive, knowledgeable and helped me to find the perfect one, answering all my questions and arranging finance. A very enjoyable stress free experience. Thank you

Respuesta de Sofology - Hove
Great visit, Vernessa who we originally spoke with was very helpful and set everything up on our account. On our return, now we are ready to buy (exchange completed on new property), everything was sitting in our account ready for completion. This time speaking with Richard, again very helpful. Everything was explained again so it was all correct and purchase was made. Overall, a very plea sant visit, both times.
Things to note, informative but not pushy is the way forward. I certainly don't want to pressured into buying something as "it's on offer today", as you get from some other companies.

Respuesta de Sofology - Hove
We were welcomed on arrival and had a very helpful sales manager take us through our desired purchase. He was very knowledgeable and was able make other suggestions that were viable alternatives to our first consideration.

Respuesta de Sofology - Hove
Karl provided excellent customer service. Very helpful and knowledgeable without being pushy. Perfect.

Respuesta de Sofology - Hove
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.