Sofology - Hove Opiniones 

2090
TrustScore: 5 sobre 5

4,8

Unit 4b Goldstone Retail Park, Newton Road, BN3 7PN Hove, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Although I haven’t received sofas ordered as it’s 12 weeks for delivery, the service whilst deciding & choosing with this company was outstanding. I have a lady called Vanessa helping me in the Hove s... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Sofology had numerous sofas in more fabric and colour choices than elsewhere. The showrooms were welcoming. The staff weren’t pushy at all and gave time and space for browsing. After a short while we... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We were looking for a 2 seater and a 3 seater sofa with electric recliners. We were greeted by a lovely lady assistant called Polly, soon after we started browsing and she was SO helpful. Nothing was... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We visited the showroom twice and found the incredibly helpful with advice and also gave us space to wander around with no pressure to really take in our options. Special mention to Karl who was a gre... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de sofás
  2. Accesorios para muebles
  3. Tienda de muebles
  4. Tienda de artículos para el hogar
  5. Tienda de mobiliario para salones
  6. Tapicería

Escrito por la empresa

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Información de contacto

  • Unit 4b Goldstone Retail Park, Newton Road, BN3 7PN, Hove, Reino Unido

4,8

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(2090)

18.606 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Came to hove store Friday hove store

Came to hove store Friday, we knew what we wanted already and drew made to process lovely and quick, very efficient. Thank you drew, we are looking forward to seeing our sofa.

1 de agosto de 2025
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Respuesta de Sofology - Hove


Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that your experience at our Hove store was efficient and enjoyable. We truly appreciate your kind words and your perfect rating. We hope you love your new sofa and look forward to welcoming you back to Sofology in the future.

Valorada con 5 estrellas sobre 5

No pressure

Happy with choice, quality and value for money - but best thing was to be left alone to consider things without pressure. Sales associate (Drew from Hove) stepped in when we needed questions answered then stepped away whilst we considered. Refreshing.

1 de agosto de 2025
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Respuesta de Sofology - Hove


Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you are happy with your choice, the quality, and the value for money.We look forward to welcoming you back to Sofology Hove in the future!

Valorada con 5 estrellas sobre 5

Very attentive staff

Very attentive staff , which is great I did not have to go to them they came to us and wanted to give us as much information as possible and guidance . Good knowledge on the products and offered great suggestions .

I have been on holiday for 2 weeks and obviously taking advantage of retail therapy and I can tell you with 100 % certainty that I could tell, my partner and I were not a bother to the sales team and we did not have to work hard to spend .

Well done !

22 de julio de 2025
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Respuesta de Sofology - Hove

Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this on. Thank you for taking the time to leave a review 😊

Valorada con 5 estrellas sobre 5

Sofology the best place to buy your sofa …

Finding the right sofa has been hard given so many shops available. At Sofology the process was simple and staff made you feel comfortable. Went in a couple of times and Polly & Drew were so helpful. Can’t wait for our purchase and highly recommend.

27 de julio de 2025
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Respuesta de Sofology - Hove

Thank you for choosing Sofology Sarah!

Valorada con 5 estrellas sobre 5

Thank you Drew!

We had truly excellent customer service from Drew at the Hove store. He was so polite, helpful and patient with us - even when we dithered for ages about the fabric! We never once felt pressured or hurried.

Sofology, Hove is very lucky to have such a genuine person on the team.

And he even laughed at our jokes- which is truly above and beyond.

Many thanks, Drew!

Kate and Steve

26 de julio de 2025
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Respuesta de Sofology - Hove

Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this onto Drew. Thank you for taking the time to leave a review 😊

Valorada con 5 estrellas sobre 5

Great experience

Great experience from start to finish.
What attended to by Drew who was extremely helpful, polite and professional.

26 de julio de 2025
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Respuesta de Sofology - Hove

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valorada con 5 estrellas sobre 5

Thank you Karl

Karl helped us to find the suite to suit us. He was helpful/charming and non pushy which was excellent.
He listened to our requirements and likes and dislikes and guided us with helpful suggestions.
The cost was favourably too I am pleased to say

22 de julio de 2025
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Respuesta de Sofology - Hove

Hi there, thank you for your review. Another great review for Karl, we will make sure to pass this on! Have a nice day.

Valorada con 5 estrellas sobre 5

The person we dealt with

The person we dealt with, Richard, from the Hove, East Sussex branch was amazing!!! Knowledgeable, very helpful and funny. Give this guy a pay rise...

23 de julio de 2025
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Respuesta de Sofology - Hove

Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a positive experience at Sofology. If you have any further questions or need assistance in the future, please don't hesitate to contact us, we will be more than happy to help😊

Valorada con 5 estrellas sobre 5

Sofa shopping

Rich was our store assistant who was very knowledgeable, also listened to what I wanted and how I wanted it to look, wasn’t pushy or disrespectful. Made the whole thing a enjoyable experience

19 de julio de 2025
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Respuesta de Sofology - Hove

Thank you for choosing Sofology and awarding us 5 stars :-)

Valorada con 5 estrellas sobre 5

Sales Team v helpful and knowledgeable

Sales Team v helpful and knowledgeable
Was good to visit store to see and sit on sofa before purchasing

14 de julio de 2025
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Respuesta de Sofology - Hove

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valorada con 3 estrellas sobre 5

sofa purchase

ok, we just bought a new sofa!

10 de junio de 2025
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Respuesta de Sofology - Hove


Thank you for taking the time to share your feedback with us.
If there's anything specific about your experience that you feel could have been better, please don't hesitate to let us know.
Thank you once again for your review, and we hope you enjoy your new sofa!

Valorada con 5 estrellas sobre 5

Polly was really helpful in helping us…

Polly was really helpful in helping us make our decision today

13 de julio de 2025
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Respuesta de Sofology - Hove

Thank you for sharing your experience! Excellent customer service is our priority, and it’s wonderful to hear she made a positive impact.

If you have questions or need help in the future, don’t hesitate to reach out. We look forward to welcoming you back to Sofology Hove!

Valorada con 5 estrellas sobre 5

The employee we dealt with.

13 de julio de 2025
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Respuesta de Sofology - Hove

Thank you for your review! We're delighted to hear you had a positive experience with our team at Sofology Hove. Your feedback is invaluable and encourages us to continue providing excellent service. If you need further assistance, please feel free to reach out. Thanks again for your support!

Valorada con 5 estrellas sobre 5

Sofology Experience

Sofology Experience

James from the Hove branch was excellent Didn’t oversell and was very knowledgeable and helpful

7 de julio de 2025
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Respuesta de Sofology - Hove

Hi there, thank you for your review. Another great review for James, we will make sure to pass this on! Have a nice day.

Valorada con 5 estrellas sobre 5

Relaxed and not pressured

Initially on arrival we asked about recliners and were told where they were and was left to brouse for a while. We liked that as we don't like to feel pressured. Polly came over after a while and we had a chat about what we wanted and she was very knowlegeable. There was plenty of choice but we were never pushed into making a decision.
It was a nice change to be left to browse.

1 de julio de 2025
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Respuesta de Sofology - Hove

Thank you so much for taking the time to share your positive experience with us!

Valorada con 5 estrellas sobre 5

We went into Sofology Hove with a few…

We went into Sofology Hove with a few ideas, unsure of the capabilities of our space and unsure about how to achieve the right sofa in the colour we liked and a style which would support our comfort moving forward - Vanessa helped us trial and decide on the Sanctuary two seater with power headrest and recline, charging functionality and in a Nubuck lifestyle fabric which is easy to maintain. Her service, advice and walking us through finance was no doubt the reason we purchased the sofa then and there. Thank you Vanessa S!

28 de junio de 2025
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Respuesta de Sofology - Hove

Thank you for awarding us 5 stars Beth :-)

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