We had a great experience at sofology, Nat really looked after us every step of the way she explained everything in thorough detail and made sure we were happy at each stage. Nat gave us drinks and wa... Ver más
La empresa ha respondido
Unit A, Junction Retail Park, Junction Retail Park, HU3 4SD Hull, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
We had a great experience at sofology, Nat really looked after us every step of the way she explained everything in thorough detail and made sure we were happy at each stage. Nat gave us drinks and wa... Ver más
La empresa ha respondido
Nat made our experience great this staff member was knowledgeable and friendly and made us laugh. She explained everything in great detail answered all our questions we had a lot ! She also guided us... Ver más
La empresa ha respondido
Went to the St Andrews Quay store today in Hull and was served by Gary, extremely helpful, cheerful and friendly. He answered every question we had for him and didn't seem like anything we asked in te... Ver más
La empresa ha respondido
Great in store experience, pending delivery of our new sofa and chair. Looking forward to receiving them… No pressure to buy, left to browse and approach sales assistant when needed.
La empresa ha respondido
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Unit A, Junction Retail Park, Junction Retail Park, HU3 4SD, Hull, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Thanks to Gary at Hull Sofology, I have the perfect sofa

Respuesta de Sofology - Hull
Staff were extremely helpful but not pushy. We were served by Charlotte and Gary at opposite ends of the day and they left us to browse but were there to answer all our questions and advise on options and prices.
Great that it is a dog friendly place as we came out for the day sofa shopping and could not have left her at home for that length of time.
Lots of choices and styles of sofa available. Would definitely recommend a visit to this branch if you’re sofa hunting.

Respuesta de Sofology - Hull
Charlotte and Simon were very patient and very informative. They both spent ages with us re the measurements and also provided a coffee for us. ThAnkyou both.

Respuesta de Sofology - Hull
The young lady in the store in hull was so helpful she talked me through how everything to do online over the phone and when we went in store she was amazing with all the information given

Respuesta de Sofology - Hull
In response to the thanks, I would like to add that my product was available for immediate sale and that is why I write that the waiting time is long and the transport is around 3 miles and I think it is expensive.Thank you

Respuesta de Sofology - Hull
Friendly helpful staff, not too pushy, thankyou Gary for yourhelp and patience

Respuesta de Sofology - Hull
Holly was very informative and not pushy at all, the whole experience was a pleasure THANKS HOLKY X

Respuesta de Sofology - Hull
The team were excellent. No pushy sales tactics, very polite and extremely knowledgeable.
Gary & Charlotte explained the process in detail, giving us time to choose exactly what we wanted.

Respuesta de Sofology - Hull
Went to the St Andrews Quay store today in Hull and was served by Gary, extremely helpful, cheerful and friendly. He answered every question we had for him and didn't seem like anything we asked in terms of demo or info was too much trouble, he even gave our little one a colouring book and crayons to keep her entertained as well as talking to her and asking her what she liked. Shame there's not an option for six stars but wouldn't of mattered anyways cause Gary served seven, top notch.

Respuesta de Sofology - Hull
Simon was very helpful, and made me feel comfortable, and helped with what I needed

Respuesta de Sofology - Hull
We walked in knowing which sofa set we wanted to view, found it quickly and easily. After a few moments, Steve Ricketts attended, asked a few questions related to our visit today, and within 15 minutes, we had ordered the sofa we wanted, with the extras we required. Brilliant experience, Steve was fantastic!

Respuesta de Sofology - Hull
Very helpful assistant, suggested different sofas to view and went through whole process of ordering in derail

Respuesta de Sofology - Hull
Charlotte helps us very well today without being pushy, she gave us assistance when we needed and left us to discuss our thoughts.
She was very polite & professional.

Respuesta de Sofology - Hull

Respuesta de Sofology - Hull
Walked in shop and met by Charlotte. Great lady polite and pleasant and very helpful. Pointed us in right direction. Sat and talked and had a giggle and explained everything step by step. Thanks.

Respuesta de Sofology - Hull
Very friendly and knowledgeable staff. Would highly recommend.

Respuesta de Sofology - Hull
Totally wrong delivery address even though we spent a week or more trying to rectify it by phone calls and emails . It got to the actual day of delivery when we made 3 more phone calls and was told by an incompetent person that we would not receive the sofa. We had disposed of our old one . Very stressful and angry. Will never deal with these people again.

Respuesta de Sofology - Hull
Steve, was very helpful and not at all pushy with additional items such as care cover etc. The whole process was very straightforward. Thanks.

Respuesta de Sofology - Hull
helpful and answered any questions i had. No pressure to buy or to add any extras.

Respuesta de Sofology - Hull
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.