Exceptional service today by James and Natalija in the Hull store. Both were excellent when my Daughter and I were looking at sofas for her first home- very knowledgeable, friendly, no sales pressure... Ver más
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Unit A, Junction Retail Park, Junction Retail Park, HU3 4SD Hull, GB
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Exceptional service today by James and Natalija in the Hull store. Both were excellent when my Daughter and I were looking at sofas for her first home- very knowledgeable, friendly, no sales pressure... Ver más
La empresa ha respondido
Sales staff Gary was brilliant, even when I said I was going to have a look at the other furniture stores on the complex. I chose a settee and chair, then changed my mind and finished buying the mo... Ver más
La empresa ha respondido
Fantastic - the team were very informative but not not pushy. Great sales team. Charlotte and Holly were both wonderful. Sofa is exactly what we are looking for.
La empresa ha respondido
Please take note Sofology. The buying experience was great - your salesman knows his stuff, however....why keep reminding me to do a trust pilot report when we haven't received the goods yet, and won... Ver más
La empresa ha respondido
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Unit A, Junction Retail Park, Junction Retail Park, HU3 4SD, Hull, Reino Unido
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Never have I had such an amazing sales experience as I have had in store. Every time I go in the staff love to see me and I love to see them. This time it was the wonderful Charlotte who put my order through. Everything was explained as if I didn't know anything just to make sure nothing was missed and that was all appreciated. Charlotte doesn't just get a top banana she gets a giant inflatable top banana served with ice cream and cherries. Thank you everyone.

Respuesta de Sofology - Hull
First of all Charlotte was a excellent saleswoman, she showed us the sofas which we explained to her what we wanted and ended up buying 2 different sofas for our rooms, at a fantastic price very happy 😁

Respuesta de Sofology - Hull
Told a price in store but when processing the order in store the price went up £100 when added to basket.

Respuesta de Sofology - Hull
Holly and Charlotte were fabulous throughout my experience. Holly handled the sale and was supportive, professional, and very understanding from start to finish. Both of them made the whole process smooth and pleasant. I truly appreciated the excellent service – 10/10.

Respuesta de Sofology - Hull
Gary at the Hull store was really helpful and spent the time showing me round all the sofas and answered my questions, which helped me decide on my next Sofology sofa set! Thank you!

Respuesta de Sofology - Hull
Charlotte and Gary were professional courteous patient and helpful. They went above and beyond in checking the measurements we needed for our sofa so it fitted into our living room

Respuesta de Sofology - Hull
Really helpful friendly staff, nothing appeared to be too much trouble and were willing to help with all our queries.
Products were good quality and showroom was a nice place where staff weren’t too pushy.

Respuesta de Sofology - Hull
Charlotte was lovely to deal with and made the whole process easy whilst giving all the info we needed.
Excellent

Respuesta de Sofology - Hull
Best sofa’s along a retail park with most other alternative brands. Steve Ricketts (who served us) was the perfect balance of sales person. Look after him!

Respuesta de Sofology - Hull
Good friendly service made to feel welcome as soon as we arrived was given a cup of coffee as we sat and made or purchase on our new to been built/delivered sofa

Respuesta de Sofology - Hull
Great customer service, Gary at the Hull Store made us feel welcome and he is very knowledgable! He listened to our specific requirements and made the purchase very smooth.

Respuesta de Sofology - Hull
We visited on spec looking for a reclining chair. We received a friendly welcome from Gary, and service which never felt pushy. Gary pointed out several options around the store, one of which we purchased. During the visit we also noticed a sofa with inbuilt LED lighting - Gary demonstrated the various features, including the inbuilt speakers sound quality etc.... This may well be a future purchase. We would like to thank Gary and his colleagues for all their assistance. Overall a great experience.

Respuesta de Sofology - Hull
Sales advisor extremely impersonal and robotic, very sale focussed and lacked any people skills

Respuesta de Sofology - Hull
Great service as always from Hull store, thank you. Best quality sofas too.

Respuesta de Sofology - Hull
Charlotte made my purchase today easy and hassle free nothing is too much trouble. I will always look for her whenever I need to purchase anything from this store .

Respuesta de Sofology - Hull
Gary described the product well and and explained the benefits of the insurance. Very helpful. Made experience a pleasure.

Respuesta de Sofology - Hull
Friendly staff everything explained well. Not pushy.

Respuesta de Sofology - Hull
Simon was excellent with full knowledge and no pressure on the sale.

Respuesta de Sofology - Hull
We knew what we wanted and there was no added pressure.

Respuesta de Sofology - Hull
Great experience right from the start!! When we first walked in we weren’t jumped on straight away but gently informed by Hollie and left to browse in our own time. When we was ready Hollie was so helpful and gave us all the information we needed and helped us order our sofa. Such a quick and painless experience 10/10 would recommend!!

Respuesta de Sofology - Hull
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