Sofology - Hull Opiniones 

2496
•
TrustScore: 5 sobre 5

4,8

Unit A, Junction Retail Park, Junction Retail Park, HU3 4SD Hull, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Exceptional service today by James and Natalija in the Hull store. Both were excellent when my Daughter and I were looking at sofas for her first home- very knowledgeable, friendly, no sales pressure... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Sales staff Gary was brilliant, even when I said I was going to have a look at the other furniture stores on the complex. I chose a settee and chair, then changed my mind and finished buying the mo... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Fantastic - the team were very informative but not not pushy. Great sales team. Charlotte and Holly were both wonderful. Sofa is exactly what we are looking for.

La empresa ha respondido

Valorada con 3 estrellas sobre 5

Please take note Sofology. The buying experience was great - your salesman knows his stuff, however....why keep reminding me to do a trust pilot report when we haven't received the goods yet, and won... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de sofás
  2. también en la categoría
  3. Accesorios para muebles
  4. Tapicería
  5. Tienda de artículos para el hogar
  6. Tienda de mobiliario para salones
  7. Tienda de muebles

Escrito por la empresa

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Información de contacto

  • Unit A, Junction Retail Park, Junction Retail Park, HU3 4SD, Hull, Reino Unido

4,8

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(2496)

16.191 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Never have I had such an amazing sales…

Never have I had such an amazing sales experience as I have had in store. Every time I go in the staff love to see me and I love to see them. This time it was the wonderful Charlotte who put my order through. Everything was explained as if I didn't know anything just to make sure nothing was missed and that was all appreciated. Charlotte doesn't just get a top banana she gets a giant inflatable top banana served with ice cream and cherries. Thank you everyone.

20 de marzo de 2026
Logotipo de Sofology - Hull

Respuesta de Sofology - Hull

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Valorada con 5 estrellas sobre 5

First of all Charlotte was a excellent…

First of all Charlotte was a excellent saleswoman, she showed us the sofas which we explained to her what we wanted and ended up buying 2 different sofas for our rooms, at a fantastic price very happy 😁

14 de marzo de 2026
Logotipo de Sofology - Hull

Respuesta de Sofology - Hull

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Valorada con 3 estrellas sobre 5

Price increase when added to basket

Told a price in store but when processing the order in store the price went up £100 when added to basket.

15 de marzo de 2026
Logotipo de Sofology - Hull

Respuesta de Sofology - Hull

Hi there, thank you for sharing your review. We're sorry to hear about this and would love the opportunity to look into this further for you, as this shouldn't be the case. Please feel free to email us at social.media.complaints@sofology.co.uk with your review and account details, and our team will be happy to assist.

Valorada con 5 estrellas sobre 5

Holly and Charlotte were fabulous…

Holly and Charlotte were fabulous throughout my experience. Holly handled the sale and was supportive, professional, and very understanding from start to finish. Both of them made the whole process smooth and pleasant. I truly appreciated the excellent service – 10/10.

12 de marzo de 2026
Logotipo de Sofology - Hull

Respuesta de Sofology - Hull

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Valorada con 5 estrellas sobre 5

Great service again

Gary at the Hull store was really helpful and spent the time showing me round all the sofas and answered my questions, which helped me decide on my next Sofology sofa set! Thank you!

10 de marzo de 2026
Logotipo de Sofology - Hull

Respuesta de Sofology - Hull

Thank you for awarding us 5 stars Joanne!

Valorada con 5 estrellas sobre 5

Sofa purchase

Charlotte and Gary were professional courteous patient and helpful. They went above and beyond in checking the measurements we needed for our sofa so it fitted into our living room

9 de marzo de 2026
Logotipo de Sofology - Hull

Respuesta de Sofology - Hull

Thank you for sharing your experience Paul :-)

Valorada con 5 estrellas sobre 5

Really helpful friendly staff

Really helpful friendly staff, nothing appeared to be too much trouble and were willing to help with all our queries.
Products were good quality and showroom was a nice place where staff weren’t too pushy.

8 de marzo de 2026
Logotipo de Sofology - Hull

Respuesta de Sofology - Hull

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Valorada con 5 estrellas sobre 5

Great service from Charlotte

Charlotte was lovely to deal with and made the whole process easy whilst giving all the info we needed.
Excellent

8 de marzo de 2026
Logotipo de Sofology - Hull

Respuesta de Sofology - Hull

Hi there, thank you for your review. Another great review for Charlotte, we will make sure to pass this on! Have a nice day.

Valorada con 5 estrellas sobre 5

Best sofa’s along a retail park with…

Best sofa’s along a retail park with most other alternative brands. Steve Ricketts (who served us) was the perfect balance of sales person. Look after him!

7 de marzo de 2026
Logotipo de Sofology - Hull

Respuesta de Sofology - Hull

Thank you for this great review Mr Taylor

Valorada con 5 estrellas sobre 5

Good friendly service made to feel…

Good friendly service made to feel welcome as soon as we arrived was given a cup of coffee as we sat and made or purchase on our new to been built/delivered sofa

5 de marzo de 2026
Logotipo de Sofology - Hull

Respuesta de Sofology - Hull

Thank you for your lovely feedback! 😊 We’re so glad you felt welcome and enjoyed a coffee while choosing your new sofa. We hope it brings you lots of comfort and enjoyment! 🛋️✨

Valorada con 5 estrellas sobre 5

Great customer service

Great customer service, Gary at the Hull Store made us feel welcome and he is very knowledgable! He listened to our specific requirements and made the purchase very smooth.

3 de marzo de 2026
Logotipo de Sofology - Hull

Respuesta de Sofology - Hull

Thank you for this great review Mrs Walker :-)

Valorada con 5 estrellas sobre 5

Great service

We visited on spec looking for a reclining chair. We received a friendly welcome from Gary, and service which never felt pushy. Gary pointed out several options around the store, one of which we purchased. During the visit we also noticed a sofa with inbuilt LED lighting - Gary demonstrated the various features, including the inbuilt speakers sound quality etc.... This may well be a future purchase. We would like to thank Gary and his colleagues for all their assistance. Overall a great experience.

1 de marzo de 2026
Logotipo de Sofology - Hull

Respuesta de Sofology - Hull

Thank you for taking the time to share your experience Ian :-)

Valorada con 5 estrellas sobre 5

Charlotte Number one take 2

Charlotte made my purchase today easy and hassle free nothing is too much trouble. I will always look for her whenever I need to purchase anything from this store .

1 de marzo de 2026
Logotipo de Sofology - Hull

Respuesta de Sofology - Hull

We are pleased to hear that Charlotte was so helpful during your visit Kevin!

Valorada con 5 estrellas sobre 5

Gary described the product well and and…

Gary described the product well and and explained the benefits of the insurance. Very helpful. Made experience a pleasure.

28 de febrero de 2026
Logotipo de Sofology - Hull

Respuesta de Sofology - Hull

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Valorada con 5 estrellas sobre 5

Helpful well informed staff

Friendly staff everything explained well. Not pushy.

27 de febrero de 2026
Logotipo de Sofology - Hull

Respuesta de Sofology - Hull

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Valorada con 5 estrellas sobre 5

Simon was excellent with full knowledge…

Simon was excellent with full knowledge and no pressure on the sale.

22 de febrero de 2026
Logotipo de Sofology - Hull

Respuesta de Sofology - Hull

Hi there, thank you for your review. Another great review for Simon, we will make sure to pass this on! Have a nice day.

Valorada con 5 estrellas sobre 5

Great experience right from the start!

Great experience right from the start!! When we first walked in we weren’t jumped on straight away but gently informed by Hollie and left to browse in our own time. When we was ready Hollie was so helpful and gave us all the information we needed and helped us order our sofa. Such a quick and painless experience 10/10 would recommend!!

16 de febrero de 2026
Logotipo de Sofology - Hull

Respuesta de Sofology - Hull

Hi there, thank you for your review. Another great review for Hollie, we will make sure to pass this on! Have a nice day.

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