Sofology - Ipswich Opiniones 1576

TrustScore: 5 sobre 5

4,8

James Bennett Avenue 4, IP3 9SP Ipswich, England, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

My family visited the store a couple of times as we are looking for a family sofa to accommodate all of us. Both times the service was amazing and they even let us take home a some colour samples t... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Peter Robinson at Sofology in Ipswich was brilliant, great customer service ordered a couple of weeks after speak to him and getting out login etc Cannot wait for delivery

La empresa ha respondido

Valorada con 5 estrellas sobre 5

No pushy sales persons only very helpful ones. We dealt with a very friendly young lady named Nikola in the Ipswich branch. She helped us to obtain all the information we required about sizes, differ... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

On entering store salesman Matt introduced himself and directed us to the sofas we were interested in . He left us alone and stated if we needed any help please call. After we agreed on 3 piece suite... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de sofás
  2. Accesorios para muebles
  3. Tienda de muebles
  4. Tienda de artículos para el hogar
  5. Tienda de mobiliario para salones
  6. Tapicería

Escrito por la empresa

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Información de contacto

  • James Bennett Avenue 4, IP3 9SP, Ipswich, England, Reino Unido

4,8

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Excellent customer service

Gabi is an asset to Sofology. Gabi is an excellent communicator who explained all the products well and answered our questions.

25 de octubre de 2025
Logotipo de Sofology - Ipswich

Respuesta de Sofology - Ipswich

Thank you for sharing your feedback! We're delighted to hear about your positive experience at Sofology Ipswich and that Gabi assisted you well. We appreciate your kind words and 5-star rating. If you have any questions or need assistance in the future, please reach out. We look forward to welcoming you back soon.

Valorada con 5 estrellas sobre 5

Paul was very helpful

Paul was very helpful. Spent time with us very knowledgable.

24 de octubre de 2025
Logotipo de Sofology - Ipswich

Respuesta de Sofology - Ipswich

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Valorada con 5 estrellas sobre 5

Very attentive helpful staff

21 de octubre de 2025
Logotipo de Sofology - Ipswich

Respuesta de Sofology - Ipswich

Thank you for your wonderful review! We're glad to hear our staff was attentive and helpful during your visit. Excellent customer service is a top priority at Sofology Ipswich, and we appreciate your feedback. If you need further assistance, please reach out. We look forward to welcoming you back soon!

Valorada con 5 estrellas sobre 5

Staff were very helpful and made it a…

Staff were very helpful and made it a nice smooth transaction

18 de octubre de 2025
Logotipo de Sofology - Ipswich

Respuesta de Sofology - Ipswich

Hello, thank you for taking the time to leave a review on your positive experience with us. I am happy to hear of the excellent customer service you have received, we hope you found the perfect sofa.

Valorada con 5 estrellas sobre 5

We would highly recommend dealing with Nikola @ Ipswich she was helpful and experienced *****

We had a great experience with Nikola at Sofology. She was so patient, kind and really knew her stuff. She wasn’t pushy at all, just helpful and professional. She explained everything clearly and made the whole process easy. It was a pleasure dealing with her, and we’re really happy with our purchase. We wouldn’t hesitate to buy from her at Sofology again.

18 de octubre de 2025
Logotipo de Sofology - Ipswich

Respuesta de Sofology - Ipswich

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Nikola. Have a great day 😊

Valorada con 5 estrellas sobre 5

Agna was amazing

Agna was amazing! Not pushy at all and very polite, she's lovely!!!!

18 de octubre de 2025
Logotipo de Sofology - Ipswich

Respuesta de Sofology - Ipswich

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Agna. Have a great day 😊

Valorada con 5 estrellas sobre 5

We had a great experience

We had a great experience. The sales rep Nicola was very helpful and knowledgeable. Would certainly recommend to others

17 de octubre de 2025
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Respuesta de Sofology - Ipswich

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Valorada con 5 estrellas sobre 5

Good helpful not pushy sales man

Good helpful not pushy sales man. Acceptable price for what I hope will be a great addition to the home. Guarantees seem fair. Wait to see if the chair on arrival is a win. So far so good, thanks I think it was to Paul?

16 de octubre de 2025
Logotipo de Sofology - Ipswich

Respuesta de Sofology - Ipswich

Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.

Valorada con 5 estrellas sobre 5

Great experience, thank you

Thank you Matt at Sofology Ipswich for your great assistance in choosing our new sofa, your patience and explanation of all our questions and information on how to look after our new sofa. Your valuable input in making our decision. You have made it a wonderful experience and as this is our 2nd sofa bought from Sofology it will definitely not be our last. Thank you to the rest of the sales staff as well you are a friendly and welcoming bunch and it was a pleasure meeting and doing business with you.

11 de octubre de 2025
Logotipo de Sofology - Ipswich

Respuesta de Sofology - Ipswich

Hello, thank you for taking the time to leave a review on your positive experience with us. I am happy to hear of the excellent customer service you have received, we hope you found the perfect sofa.

Valorada con 5 estrellas sobre 5

Sofa Purchase

Just ordered a new sofa, everytime we visited the showroom we received excellent service, wasn't pushy at all and whoever we spoke to (especially Matt) was very knowledgeable.

12 de octubre de 2025
Logotipo de Sofology - Ipswich

Respuesta de Sofology - Ipswich

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valorada con 5 estrellas sobre 5

Very helpful

Good customer service very polite well mannered and helpful

6 de octubre de 2025
Logotipo de Sofology - Ipswich

Respuesta de Sofology - Ipswich

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valorada con 5 estrellas sobre 5

10/10 Service

I went into 4 different sofa shops on Sunday, and Sofology was by far the best. The staff were professional but personable. I ended up buying a settee and Matt (store Manager I believe?) was really helpful and knowledgeable about the product. The insurance is the best on offer and the delivery date is only 6 weeks. I would highly recommend Sofology in Ipswich.

5 de octubre de 2025
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Respuesta de Sofology - Ipswich

What an amazing review, thank you so much for taking the time to write this 😊

Valorada con 4 estrellas sobre 5

Purchase of two sofas

Excellent customer service, having to locate account on line proved slightly difficult, once overcome simple process. This could put customers off, especially elderly, impaired or clients with difficulties.

3 de octubre de 2025
Logotipo de Sofology - Ipswich

Respuesta de Sofology - Ipswich

Hi there, thanks for your 5-star review, we really appreciate the feedback!

Valorada con 5 estrellas sobre 5

Positive outcome with Sofology.

Great salesman, Peter, who looked after our needs with humour and intelligence. Thank you.

5 de octubre de 2025
Logotipo de Sofology - Ipswich

Respuesta de Sofology - Ipswich

Hi there, thank you for taking the time to leave a 5-star review!😊

Valorada con 5 estrellas sobre 5

The staff at the Ipswich store where so…

The staff at the Ipswich store where so knowledgeable and helpful and I feel went above and beyond to help us with our purchase

We went back a few times as we were undecided at first

2 de octubre de 2025
Logotipo de Sofology - Ipswich

Respuesta de Sofology - Ipswich

Hi there, thank you for taking the time to leave a 5-star review!😊

Valorada con 4 estrellas sobre 5

Excellent in-person experience

I had a five-star experience with Gabby at your Ipswich store who was extremely knowledgeable, considerate and patient, which sent a long way in helping us make an informed decision on our purchase. I've dropped a star simply because I didn't find your website easy to navigate and had frustrations ordering swatches and finding dimension information on sofa beds when fully extended, which I felt should be on the actual page of each sofa bed. That aside, we're pleased with our choice and very much looking forward to receiving our item.

1 de octubre de 2025
Logotipo de Sofology - Ipswich

Respuesta de Sofology - Ipswich

Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!

Valorada con 5 estrellas sobre 5

Friendly, Helpful Nikola !

Nikola was so friendly and helpful! No pushy sales here, just info when we needed it and a real opinion which we valued (instead of the usual ‘everything we sell is equally the best!’) everyone around had a smile and supported their colleague too, a pleasure to deal with Ipswich Sofology, we would be happy to recommend them to anyone, can’t wait for the sofa to be delivered now!! Thanks again Nikola 😊

4 de octubre de 2025
Logotipo de Sofology - Ipswich

Respuesta de Sofology - Ipswich

Good afternoon, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Valorada con 5 estrellas sobre 5

Peter was very helpful with choosing…

Peter was very helpful with choosing materials, seating options and extras that were available.

4 de octubre de 2025
Logotipo de Sofology - Ipswich

Respuesta de Sofology - Ipswich

Hi there, thank you for taking the time to leave a 5-star review!😊

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