Customer service on day of purchase was excellent. Shirley made sure I was well looked after, taking time to cover all aspects/ concerns, such as design, measurements and fit. All options discussed un... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónUnit 1D, Fife Central Retail Park, KY2 6QL Kirkcaldy, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Great service at Kirkcaldy store. Crucially I was permitted time to browse without being hounded by sales person on my tail (something I value when shopping) After the first explaining what I was... Ver más
La empresa ha respondido
We just purchased our new sofa from Sofology in Kirkcaldy. Our experience was exceptional from start to finish. Our sales rep Janice went above and beyond to ensure we were well informed and there was... Ver más
La empresa ha respondido
coming in with a friend who could give constructive criticism. Allowed to look by ourselves knowing assistance was available if required. honest answers. good choice of the type we were looking for.... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de sofás
- Accesorios para muebles
- Tienda de muebles
- Tienda de artículos para el hogar
- Tienda de mobiliario para salones
- Tapicería
Escrito por la empresa
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Información de contacto
Unit 1D, Fife Central Retail Park, KY2 6QL, Kirkcaldy, Reino Unido
4,9
Excelente
3 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Respuesta de Sofology - Kirkcaldy
Thank you for this great review :-)
Respuesta de Sofology - Kirkcaldy
Thank you for awarding us 5 stars :-)
Lawrence was very helpful and made it a…
Lawrence was very helpful and made it a very easy experience as a first buyer.
1 de mayo de 2026
Respuesta de Sofology - Kirkcaldy
Hi there, thank you for your review. Another great review for Lawrence, we will make sure to pass this on! Have a nice day.
Staff explained everything in detail
28 de abril de 2026
Respuesta de Sofology - Kirkcaldy
Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!
Friendly knowledgeable staff.
27 de abril de 2026
Respuesta de Sofology - Kirkcaldy
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Daniella was very knowledgable &…
Daniella was very knowledgable & extremely helpful
27 de abril de 2026
Respuesta de Sofology - Kirkcaldy
Thank you Mrs Paterson :-)
Great customer service very helpful
26 de abril de 2026
Respuesta de Sofology - Kirkcaldy
Thank you for awarding us 5 stars Matthew.
Huge selection and friendly, knowledgeable staff
Great selection in stock and knowledgeable staff who were able to help us narrow our choices and eventually select the perfect sofa and accessories for our new home.
25 de abril de 2026
Respuesta de Sofology - Kirkcaldy
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Good staffs in Kirkcaldy
Good staffs in Kirkcaldy Sofology very helpful because we are Profound Deaf
23 de abril de 2026
Respuesta de Sofology - Kirkcaldy
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Respuesta de Sofology - Kirkcaldy
Hi there, thank you for taking the time to leave a 5-star review!😊
Respuesta de Sofology - Kirkcaldy
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Easy to deal with
Easy to deal with. Blair was very good and explained everything clearly
20 de abril de 2026
Respuesta de Sofology - Kirkcaldy
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Excellent customer service
19 de abril de 2026
Respuesta de Sofology - Kirkcaldy
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Good range of sofas
Good range of sofas, very knowledgeable staff, no pressure to buy.
12 de abril de 2026
Respuesta de Sofology - Kirkcaldy
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Comfortable buying experience.
We popped in to have a look at your Kirkcaldy store, Shirley chatted with us and we felt very comfortable. We had a look at several sofas with no pressure . We ended up buying our new sofa after amazing information given by Shirley.
17 de abril de 2026
Respuesta de Sofology - Kirkcaldy
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Very welcoming
Very welcoming, Daniela was so helpful even with all my changes….thank you!
13 de abril de 2026
Respuesta de Sofology - Kirkcaldy
Hi there, thank you for your review. Another great review for Daniela, we will make sure to pass this on! Have a nice day.
Good shopping experience
Good variety of stock to choose from. Friendly and helpful staff.
15 de abril de 2026
Respuesta de Sofology - Kirkcaldy
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Pleasant colleague in Danielle who very…
Pleasant colleague in Danielle who very helpful and knowledgeable
14 de abril de 2026
Respuesta de Sofology - Kirkcaldy
Hi there, thank you for your review. Another great review for Danielle, we will make sure to pass this on! Have a nice day.
Blair was very good at kirkcaldy store
Blair was very good at kirkcaldy store
Really could not complain about anything. He was very nice and understanding
7 de abril de 2026
Respuesta de Sofology - Kirkcaldy
Thank you for awarding us 5 stars!
The in store service/support was…
The in store service/support was excellent and I was very comfortable with the whole process
10 de abril de 2026
Respuesta de Sofology - Kirkcaldy
Thank you for sharing your experience Neil!
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.