Sofology - Kirkcaldy Opiniones 

2585
•
TrustScore: 5 sobre 5

4,9

Unit 1D, Fife Central Retail Park, KY2 6QL Kirkcaldy, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Very happy with service in store. Staff are very friendly and welcoming. They are very informed about your range of sofas. This is why we always recommend & come back to your shop. Customer service v... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Environment was first class, felt relaxed and anything but pressured throughout my experience. Daniela was friendly and listened to our needs and my partner also felt the same. Such a chilled out team... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great service from the team member, Shirley. She discussed what we needed and gave us an option that was perfect for the space and our lifestyle. One which we would not have looked at had she not ment... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

The initial visit to the shop went well, I thought. I decided to take 0%finance so that was submitted. I did as I was instructed and submitted identity verification as soon as I got home. I wa... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de sofás
  2. también en la categoría
  3. Accesorios para muebles
  4. Tapicería
  5. Tienda de artículos para el hogar
  6. Tienda de mobiliario para salones
  7. Tienda de muebles

Escrito por la empresa

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Información de contacto

  • Unit 1D, Fife Central Retail Park, KY2 6QL, Kirkcaldy, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(2585)

16.191 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Janis was a very helpful

Janis was a very helpful, knowledgeable and easy to chat with girl, listened to what I had to say and helped me get the best fabric for my needs

29 de mayo de 2026
Logotipo de Sofology - Kirkcaldy

Respuesta de Sofology - Kirkcaldy

Hi there, thank you for your review. Another great review for Janis, we will make sure to pass this on! Have a nice day.

Valorada con 5 estrellas sobre 5

No pressure

No pressure, we were left to look around, try a few, we took a while to finally pick one, Blair then came forward and explained all about what we had picked and any extra we could have, he was knowledgeable, there was no pressure to add extras,once we decided on what we'd like he went on to explain and the break down of the cost, when to expect delivery and what will happen or day of delivery
Happy with the customer service we received

24 de mayo de 2026
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Respuesta de Sofology - Kirkcaldy

Hi there, thank you for your review. Another great review for Blair, we will make sure to pass this on! Have a nice day.

Valorada con 5 estrellas sobre 5

Shirley was really attentative and…

Shirley was really attentative and helpful showing us lots of different sofas and really listening to what we were looking for. She was even helping us with our colour schemes for our living room she is an asset to the company. Excellent rapport with her customers and we will definitely recommend people to come to sofology in Kirkcaldy!

24 de mayo de 2026
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Respuesta de Sofology - Kirkcaldy

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Valorada con 5 estrellas sobre 5

They were very professional and very…

They were very professional and very helpful we got the sofa we were looking for

21 de mayo de 2026
Logotipo de Sofology - Kirkcaldy

Respuesta de Sofology - Kirkcaldy

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Valorada con 5 estrellas sobre 5

The staff where very helpful and…

The staff where very helpful and informative and told me everything I needed to know

20 de mayo de 2026
Logotipo de Sofology - Kirkcaldy

Respuesta de Sofology - Kirkcaldy

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Valorada con 5 estrellas sobre 5

Purchased our Sofa and Chair on our…

Purchased our Sofa and Chair on our second visit into the Kirkcaldy Store the staff Janice and Blair were very helpful knowledgeable and made our purchase enjoyable Looking forward to our delivery date

27 de abril de 2026
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Respuesta de Sofology - Kirkcaldy

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Valorada con 5 estrellas sobre 5

Good service

Good service. Wonderful furniture. Good selection of styles and colours.

16 de mayo de 2026
Logotipo de Sofology - Kirkcaldy

Respuesta de Sofology - Kirkcaldy

Thanks for this fabulous review. We appreciate you sharing it with others!

Valorada con 5 estrellas sobre 5

Nothing was two much trouble we went…

Nothing was two much trouble we went back the next week and ordered another two seater and it was no problem to deliver them together

9 de mayo de 2026
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Respuesta de Sofology - Kirkcaldy

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Valorada con 4 estrellas sobre 5

Very informative staff

Very informative staff, didn’t push

6 de mayo de 2026
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Respuesta de Sofology - Kirkcaldy

Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!

Valorada con 5 estrellas sobre 5

coming in with a friend who could give…

coming in with a friend who could give constructive criticism. Allowed to look by ourselves knowing assistance was available if required.
honest answers. good choice of the type we were looking for.

4 de mayo de 2026
Logotipo de Sofology - Kirkcaldy

Respuesta de Sofology - Kirkcaldy

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Valorada con 5 estrellas sobre 5

Was a great selection to choose from…

Was a great selection to choose from from and ordering was easy.

6 de mayo de 2026
Logotipo de Sofology - Kirkcaldy

Respuesta de Sofology - Kirkcaldy

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Valorada con 3 estrellas sobre 5

LazeeBoy purchase

The initial visit to the shop went well, I thought. I decided to take 0%finance so that was submitted. I did as I was instructed and submitted identity verification as soon as I got home.
I waited for a confirmation email but by the following Friday afternoon still no response.
I called the finance company only to be told that the wrong DOB had been filled in by the shop assistant.
I was then instructed to phone another Sofology number.
Alison dealt with my complaint, took details and said she would resubmit information to finance company.
I asked her if this now meant the delivery date would be pushed back and she said probably.
Obviously a disappointment when I need the purchase for comfort and was anticipating the original date.
I hope that this will now go ahead as anticipated.

9 de mayo de 2026
Logotipo de Sofology - Kirkcaldy

Respuesta de Sofology - Kirkcaldy

Thank you for sharing your experience. We’re sorry for the issues with your finance application and understand how disappointing the delay must have been. We’re pleased Alison was able to help get everything resubmitted, and we really appreciate your patience while this was resolved. We hope everything now goes smoothly and you’re enjoying your new sofa very soon.

Valorada con 5 estrellas sobre 5

Very good experience

Very good experience

4 de mayo de 2026
Logotipo de Sofology - Kirkcaldy

Respuesta de Sofology - Kirkcaldy

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valorada con 5 estrellas sobre 5

Great experience

Great experience. The girl that was attending us was very helpful

3 de mayo de 2026
Logotipo de Sofology - Kirkcaldy

Respuesta de Sofology - Kirkcaldy

Thank you for this great review :-)

Valorada con 5 estrellas sobre 5

Very helpful assistant

Very helpful assistant - listening to and advising us.

3 de mayo de 2026
Logotipo de Sofology - Kirkcaldy

Respuesta de Sofology - Kirkcaldy

Thank you for awarding us 5 stars :-)

Valorada con 5 estrellas sobre 5

Lawrence was very helpful and made it a…

Lawrence was very helpful and made it a very easy experience as a first buyer.

1 de mayo de 2026
Logotipo de Sofology - Kirkcaldy

Respuesta de Sofology - Kirkcaldy

Hi there, thank you for your review. Another great review for Lawrence, we will make sure to pass this on! Have a nice day.

Valorada con 5 estrellas sobre 5
Logotipo de Sofology - Kirkcaldy

Respuesta de Sofology - Kirkcaldy

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

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