My experience with Sofology has been pleasant and I would use them again. Everything was clear to understand, there was no pressure during the sales process and the couch and chair I have purchased ar... Ver más
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Junction 27 Retail Park, Gelderd Road, WF17 9AD Leeds, GB
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My experience with Sofology has been pleasant and I would use them again. Everything was clear to understand, there was no pressure during the sales process and the couch and chair I have purchased ar... Ver más
La empresa ha respondido
The member of staff that we bought the sofa & chair from was very knowledgeable, friendly and non-pushy. An all-round comfortable sales experience.
La empresa ha respondido
Semipe Adetunji made our experience great, he went overboard by using Ai to help us visualize the combination of sofas that best works for us. He was very patient and professional. We ended up leavi... Ver más
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The sales person, Ade, was really helpful and went above and beyond to ensure we got the full set of sofas we wanted. Even though they weren’t at his current store, he found other stores that had them... Ver más
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At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Junction 27 Retail Park, Gelderd Road, WF17 9AD, Leeds, Reino Unido
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After months of deliberation, I returned to the store with the aim of purchasing new sofas I had previously seen.
We were warmly greeted, and the sofologist, Mirvin, asked and answered my many questions to assist in our decision making. We appreciated that he was not there to give a hard sell but genuinely wanted to help us make the right decision. He was knowledgeable about the product, delivery lead times and process, the aftercare of the sofas and was very patient! This led to me making a purchase, not of the ones originally seen, but the time and information we received enabled us to try alternatives and I'm so pleased I did. Absolutely recommend a visit friendly, professional customer service. Thank you.

Respuesta de Sofology - Leeds
Our sales rep Hugo was absolutely brilliant. He didn't follow us around or loiter like some can and we never felt uncomfortable with him. He was so knowledgeable and helpful. Unfortunately when we went back he wasn't available to go through the full sale but Jelina was equally helpful and really reassuring.

Respuesta de Sofology - Leeds

Respuesta de Sofology - Leeds

Respuesta de Sofology - Leeds
The gentleman called Mirvin served me told me everything about the chair I was purchasing I found him polite and very helpful young man

Respuesta de Sofology - Leeds
I went into make alterations to my order. I was fully supported by the gentleman who discussed with us 😉

Respuesta de Sofology - Leeds
Great service from Joe at Sofology at Birstall. No pushy sales pitch just good honest advice from someone who clearly knew what he was talking about. He understood exactly what we were looking for and pointed us in the right direction which resulted in us buying our new furniture.
Thank you Joe! Highly recommended.

Respuesta de Sofology - Leeds

Respuesta de Sofology - Leeds
Great customer relations, no in your face pushy sales people.
Really helpful,and knowledgeable about all the products had the patience of a saint.
Would highly recommend Sofology to friends and family great experience , Phil was great to talk too and sealed the sale.

Respuesta de Sofology - Leeds
Ade and his colleague were so helpful, very approachable and friendly and not at all pushy. They spent a lot of time trying to get our purchase right for us.

Respuesta de Sofology - Leeds

Respuesta de Sofology - Leeds
The experience was very positive. Scott spoke us through everything we needed to know about the sofa and answered any questions we had, He was Extremely polite and friendly

Respuesta de Sofology - Leeds
Brilliant - Mervin was great, made me feel comfortable and happy.
Mervin was so good he convinced me to buy two sofas.
Cannot stop singing Mervins praises. He was well informed, professional, understanding and has a smile that lights up the room. I am definitely buying my next sofa from Mervin. Thank you Mervin!!!!!
Mervin passed me onto a friendly gentlemen called Ade who completed the sale and explained warranty.

Respuesta de Sofology - Leeds
The staff were very helpful very pleased with everything

Respuesta de Sofology - Leeds
Beautiful furniture, ample parking, staff member Scott very helpful and polite, plenty choices and staff are happy for you to browse with no pressure sales tactics , keep up the good work just hope my order arrives as arranged

Respuesta de Sofology - Leeds
Martin was great and patient as he showed us lots of different sofas before my son and I chose one .He explained everything to me and all the different options we could have. He made me feel at ease and answered all my questions and my boys got on with him especially as he supported Man Utd 😂

Respuesta de Sofology - Leeds
Mervin was extremely helpful and friendly when we came in to buy a new sofa. Very happy with our purchase.

Respuesta de Sofology - Leeds
We met a lovely young woman who was very nice and welcoming, she went through everything we asked and answered all our questions. She was so helpful and polite that we went ahead with a sale .

Respuesta de Sofology - Leeds
Great experience in Sofology. I had a lot of questions about the type of filling, different fabric and longevity of sofas, all of which were answered well by Brandon.
Very knowledgeable, friendly and professional service with no pressure to buy. Showroom also immaculate.

Respuesta de Sofology - Leeds
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