Sofology - Leeds Opiniones 3644

TrustScore: 5 sobre 5

4,9

Junction 27 Retail Park, Gelderd Road, WF17 9AD Leeds, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

When I first visited the Birstall store I didn’t feel any pressure, just assistance whenever I needed it. Lots of advice given for my style shape of living room. When I eventually decided on my purcha... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

My wife and I visited Sofology recently. Haleema helped us, she was brilliant she helped us chose our latest sofa set. Haleema had a vast amount of product knowledge and understood our needs. Sofology... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Saj was the store rep we encounted and we were very pleased with his attention. Would definitely recommend in future.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great service from Joe at Sofology at Birstall. No pushy sales pitch just good honest advice from someone who clearly knew what he was talking about. He understood exactly what we were looking for an... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de sofás
  2. Accesorios para muebles
  3. Tienda de muebles
  4. Tienda de artículos para el hogar
  5. Tienda de mobiliario para salones
  6. Tapicería

Escrito por la empresa

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Información de contacto

  • Junction 27 Retail Park, Gelderd Road, WF17 9AD, Leeds, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

4 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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Valorada con 5 estrellas sobre 5

Saj was the store rep we encounted and…

Saj was the store rep we encounted and we were very pleased with his attention. Would definitely recommend in future.

6 de junio de 2026
Logotipo de Sofology - Leeds

Respuesta de Sofology - Leeds

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Valorada con 5 estrellas sobre 5

Sales assistant Marvin was informative

Sales assistant Marvin was informative, friendly and happy to help.

1 de junio de 2026
Logotipo de Sofology - Leeds

Respuesta de Sofology - Leeds

Hi there, thank you for your review. Another great review for Marvin, we will make sure to pass this on! Have a nice day.

Valorada con 4 estrellas sobre 5

Very good service and the salesperson…

Very good service and the salesperson was extremely patient and helpful.

1 de junio de 2026
Logotipo de Sofology - Leeds

Respuesta de Sofology - Leeds

Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!

Valorada con 5 estrellas sobre 5

Sag we spoke to he was so polite and…

Sag we spoke to he was so polite and very helpfull we ordered our sofas and will recamend him to a friend.

31 de mayo de 2026
Logotipo de Sofology - Leeds

Respuesta de Sofology - Leeds

Hi there, thank you for your review. Another great review for Sag, we will make sure to pass this on! Have a nice day.

Valorada con 5 estrellas sobre 5

I gave a full review following my…

I gave a full review following my recent experience at sofology. The salesmen we dealt with were Scott and Hugo and they were both excellent. I gave the whole experience a grade 10.

21 de mayo de 2026
Logotipo de Sofology - Leeds

Respuesta de Sofology - Leeds

Thanks for this fabulous review. We appreciate you sharing it with others!

Valorada con 5 estrellas sobre 5

Fantastic Experience

Fantastic experience buying a sofa. The staff member who helped us was brilliant

15 de mayo de 2026
Logotipo de Sofology - Leeds

Respuesta de Sofology - Leeds

Thank you for sharing Ilyas!

Valorada con 5 estrellas sobre 5

Wasn’t pestered in the shop left to…

Wasn’t pestered in the shop left to look, Mervin the sofa sales assistant was brilliant very knowledgeable and really helped when purchasing the sofa

18 de mayo de 2026
Logotipo de Sofology - Leeds

Respuesta de Sofology - Leeds

Hi there, thank you for your review. Another great review for Mervin, we will make sure to pass this on! Have a nice day.

Valorada con 5 estrellas sobre 5

Super experience every time we visiited

When I first visited the Birstall store I didn’t feel any pressure, just assistance whenever I needed it. Lots of advice given for my style shape of living room. When I eventually decided on my purchase more advice provided with no heavy sell. Can’t wait to see my new sofa! Thank you to everyone in the store, it was a very pleasant experience.

19 de mayo de 2026
Logotipo de Sofology - Leeds

Respuesta de Sofology - Leeds

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valorada con 4 estrellas sobre 5

No pushy sales patter and allowed to…

No pushy sales patter and allowed to browse round the showroom in peace but staff always on hand to help when required

12 de mayo de 2026
Logotipo de Sofology - Leeds

Respuesta de Sofology - Leeds

Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!

Valorada con 5 estrellas sobre 5

Great experience

Great experience.

A mistake was made with our order which was quickly rectified when I phoned the store.

Everything was explained clearly during the ordering process.

10 de mayo de 2026
Logotipo de Sofology - Leeds

Respuesta de Sofology - Leeds

Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!

Valorada con 1 estrellas sobre 5

Terrible service and place

Terrible service and place . Sales people con you into buying. They don’t tell you that every sofa is no cancellation and once you sign your tied into buying it. They send you an email and say you can change the sofa but they charge another 25% on top of the original price plus the sofa you want to change too. So be warned do not buy from this company

5 de mayo de 2026
Logotipo de Sofology - Leeds

Respuesta de Sofology - Leeds

Hi Tara, any changes need to be made within 48 hours of placing the order. Any changes after this time are chargable. If you would like to discuss this further, please email social.media.complaints@sofology.co.uk and we will take a look at your order.

Valorada con 1 estrellas sobre 5

Very poor experience

Very poor experience. Salesman told us ( we are pensioners) that corner sofa suite and a separate 2 seater recliner would fit in our new sitting room ( we haven’t moved there yet). We gave him the measurements and he said all would be fine. After 4 days our son told us not only it wouldn’t fit but the recliner systems would clash. Sofology changed the 2 seater to a 1 seater but charged us £500, for the change. After only 4 days.! The sofa hadn’t even been started yet as we’d asked it not to be done until at least 1 July from a 5th May order. Sofology should retrain their staff.

5 de mayo de 2026
Logotipo de Sofology - Leeds

Respuesta de Sofology - Leeds

Hi Mr Baldwin, we are sorry to hear that your Sofology journey has been less than perfect. When an order is placed in store there is a 48 hour period where any changes can be made before the order is sent on to the supplier. After this time, any changes are chargable. If you would like to discuss this further please email social.media.complaints@sofology.co.uk with your order details.

Valorada con 5 estrellas sobre 5

Jo was great!

Jo was great!! Very patient and very helpful.

4 de mayo de 2026
Logotipo de Sofology - Leeds

Respuesta de Sofology - Leeds

Hi there, thank you for your review. Another great review for Jo, we will make sure to pass this on! Have a nice day.

Valorada con 5 estrellas sobre 5

Great experience with Sofology so far

Great experience with Sofology so far. Staff was really friendly, helpful and knowledgeable without being pushy, and the ordering process was smooth and easy. Looking forward to receiving the sofa.

3 de mayo de 2026
Logotipo de Sofology - Leeds

Respuesta de Sofology - Leeds

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

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