Sofology - Maidstone Opiniones 

2456
•
TrustScore: 5 sobre 5

4,9

Unit 8a, Aylesford Retail Park, London Road, ME20 7TP Maidstone, GB

•

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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

The employee was able to answer every question we had regarding our purchase. The only downfall is how long you’re having to wait for the delivery. We’ve been told up to 9 weeks but could get a call s... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We visited the Maidstone showroom and met Colin, who was very friendly and knowledgeable. He took the time to listen and understand our requirements. He recommended a few sofas that met our needs a... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

When we entered we were greeted in a friendly manner. Advise was given on the products that we were interested in. We were not pressured at all and once decided on a product the information given was... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

When arriving in the shop the Gentlemen greater us straight away ,showing us how the sofa could be changed around, great customer service 😊


Información sobre la empresa

  1. Tienda de sofás
  2. también en la categoría
  3. Accesorios para muebles
  4. Tapicería
  5. Tienda de artículos para el hogar
  6. Tienda de mobiliario para salones
  7. Tienda de muebles

Escrito por la empresa

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Información de contacto

  • Unit 8a, Aylesford Retail Park, London Road, ME20 7TP, Maidstone, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(2456)

13.841 opiniones en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

Good customer help

25 de agosto de 2026
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Respuesta de Sofology - Maidstone

Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!

Valorada con 5 estrellas sobre 5

Delighted with Sofology service

Great purchase experience, we felt welcomed and looked after since we entered the store. All our questions were answered, which led us to believe we made the right choice in the end. Delivery times appointed were reasonable, overall we definitely recommend Sofology for great design and quality sofas.

22 de agosto de 2026
Logotipo de Sofology - Maidstone

Respuesta de Sofology - Maidstone

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Valorada con 5 estrellas sobre 5

Customer Service

The staff were friendly and attentive without being pushy. Knowledgeable about the sofas. Open and transparent about additional extras with clarity on those being optional. The whole process was efficient and detailed. Delivery time estimated at 11 weeks.

16 de agosto de 2026
Logotipo de Sofology - Maidstone

Respuesta de Sofology - Maidstone

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Valorada con 3 estrellas sobre 5

Staff were brilliant, automated payment terms terrible

Staff were very helpful, however signing up to payment terms were terrible as all automated. A simple task proved very tedious, getting lots of links sent via email and calls whilst at work. Not good

16 de agosto de 2026
Logotipo de Sofology - Maidstone

Respuesta de Sofology - Maidstone

Hi Ryan, thank you for your honest feedback. This has been taken on board.

Valorada con 5 estrellas sobre 5

Customer service at aylesford Maidstone…

Customer service at aylesford Maidstone all the staff were very attentive I cannot fault it.

14 de agosto de 2026
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Respuesta de Sofology - Maidstone

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Valorada con 5 estrellas sobre 5

The gentleman that serve us

The gentleman that serve us, was very helpful, knowledgeable, very patience and got all done smoothly and quickly. No problems were raised.

16 de agosto de 2026
Logotipo de Sofology - Maidstone

Respuesta de Sofology - Maidstone

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Valorada con 5 estrellas sobre 5

Staff very friendly and had lots of…

Staff very friendly and had lots of good advice and helped me find the sofa that I am buying, by knowing what sofa would fit.

14 de agosto de 2026
Logotipo de Sofology - Maidstone

Respuesta de Sofology - Maidstone

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Valorada con 5 estrellas sobre 5

Sales lady was very helpful and we…

Sales lady was very helpful and we chose the right sofa for us very pleased .

26 de julio de 2026
Logotipo de Sofology - Maidstone

Respuesta de Sofology - Maidstone

Hi there, thanks for taking the time to leave a 5-star review, it's great to hear feedback like this!

Valorada con 5 estrellas sobre 5

Welcoming and professional

The welcome
The attention
The professional assistance to ensure we select the correct furniture
Great range on display
No pressure selling

13 de julio de 2026
Logotipo de Sofology - Maidstone

Respuesta de Sofology - Maidstone

Thanks for this fabulous review. We appreciate you sharing it with others!

Valorada con 5 estrellas sobre 5

Brilliant service 2nd sofa from there

Brilliant service 2nd sofa from there

1 de agosto de 2026
Logotipo de Sofology - Maidstone

Respuesta de Sofology - Maidstone

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valorada con 5 estrellas sobre 5

Salesman was polite helpful and patient…

Salesman was polite helpful and patient and wasn't pushy at all, gave us good advice on the type of sofa we wanted

2 de agosto de 2026
Logotipo de Sofology - Maidstone

Respuesta de Sofology - Maidstone

Thanks for this fabulous review. We appreciate you sharing it with others!

Valorada con 5 estrellas sobre 5

Fantastic store

Fantastic store ,
Caroline always very helpful and nothing too much trouble.
Would highly recommend this store , helpful but definitely not pushy sales people, which is nice

2 de agosto de 2026
Logotipo de Sofology - Maidstone

Respuesta de Sofology - Maidstone

Hi there, thank you for your review. Another great review for Caroline, we will make sure to pass this on! Have a nice day.

Valorada con 5 estrellas sobre 5

Pina was brilliant made the whole…

Pina was brilliant made the whole process so much easier. We couldn't decide which sofa to go with. We looked at others similar and ended up with our original choice. She was so patient with us and so helpful.

1 de agosto de 2026
Logotipo de Sofology - Maidstone

Respuesta de Sofology - Maidstone

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Pina. Have a great day 😊

Valorada con 5 estrellas sobre 5

Amazing service

Anita was so helpful and explained everything very carefully. We initially thought that there wasn't a corner sofa in the shop that would work for us but she kindly explained that a lot of the sofas in the store were available as corners so we took another look around and fell in love with one! Thank you Anita for all of your help.

26 de julio de 2026
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Respuesta de Sofology - Maidstone

Thanks for this fabulous review. We appreciate you sharing it with others!

Valorada con 5 estrellas sobre 5

Pina at Maidstone store was brilliant

Pina was brilliant. We saw her on our first visit, to browse around as we were considering replacing our sofa which we originally bought from Sofology about 9/10 years ago. It is relatively in good condition but i was starting to have problems with the comfort for me. So we decided Sofology was going to be our first choice for buying a new one.
A week later we returned and Pina helped us again to make sure the sofa we were already very keen on, on our first visit was definitely the one. I wanted to try some similar to the one we liked. We ended up with the original choice. She was so patient with us😀. She was really lovely to talk to and explained everything we wanted to know.
From sofa choice and leathers etc through to the purchasing. Can't recommend our experience enough. Thank you so much Pina.

1 de agosto de 2026
Opinión espontánea
Logotipo de Sofology - Maidstone

Respuesta de Sofology - Maidstone

Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this onto Pina. Thank you for taking the time to leave a review 😊

Valorada con 5 estrellas sobre 5

Really helpful assistant called Anita…

Really helpful assistant called Anita in the Maidstone store. Although we'd already decided on our purchase, she helped us through the process of the sale, delivery and everything else in a very friendly and not pushy manner.

19 de julio de 2026
Logotipo de Sofology - Maidstone

Respuesta de Sofology - Maidstone

Hi there, thank you for your review. Another great review for Anita; we will make sure to pass this on! Have a nice day.

Valorada con 5 estrellas sobre 5

Jamie the salesman was very good

Jamie the salesman was very good
Polite
And very helpful

7 de julio de 2026
Logotipo de Sofology - Maidstone

Respuesta de Sofology - Maidstone

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Jamie. Have a great day 😊

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