Sofology - MaidstoneOpiniones 

2415
TrustScore: 5 sobre 5

4,9

Unit 8a, Aylesford Retail Park, London Road, ME20 7TP Maidstone, GB


Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The staff ( Giuseppina) went far above and beyond to cater for my family’ needs. The flexibility of payment played a part to us committing to buying our choice of settees.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The Sofology Advisor at the Maidstone Aylesford Branch was outstanding in helping us decide what sofa to buy. She demonstrated a professional, calm demeanor while highlighting various sofas for sale t... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Caroline at your Maidstone branch has literally been outstanding. She instantly put us at ease, was extremely knowledgeable about the sofas we were looking at, offered my kids drinks, was extremely... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Jamie was a great salesman. Left us alone until we needed help. He then obliged. We didnt purchase on day 1 but came back for 2nd look and once again Jamie was excellent

La empresa ha respondido


Información sobre la empresa

  1. Tienda de sofás
  2. Accesorios para muebles
  3. Tienda de muebles
  4. Tienda de artículos para el hogar
  5. Tienda de mobiliario para salones
  6. Tapicería

Escrito por la empresa

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Información de contacto

  • Unit 8a, Aylesford Retail Park, London Road, ME20 7TP, Maidstone, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,9

Todas las opiniones

(2415)

18.543 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Colin was a great staff member

Colin was a great staff member. From the welcome to end he showed great customer care and focus. He was very supportive and allowed space and time to review products and answered all questions. Thanks Colin for your great customer service today.

15 de marzo de 2026
Logotipo de Sofology - Maidstone

Respuesta de Sofology - Maidstone

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Valorada con 5 estrellas sobre 5

Attentive yet not overbearing customer…

Attentive yet not overbearing customer service, generally nicely laid out and clean. Good range.

14 de marzo de 2026
Logotipo de Sofology - Maidstone

Respuesta de Sofology - Maidstone

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Valorada con 5 estrellas sobre 5

Excellent Service at Sofology Maidstone

We had a really great experience at the Sofology Maidstone store. From the moment we arrived, both Emma and Caroline were incredibly helpful and welcoming.
They took the time to talk us through the different sofa options, fabrics, and configurations without any pressure at all. Their knowledge and advice made the whole process very straightforward, and they helped us find exactly what we were looking for.
Emma and Caroline made the experience genuinely enjoyable and effortless from start to finish. It’s refreshing to receive such attentive and friendly service.
A big thank you to them both, we would definitely recommend Sofology Maidstone to anyone looking for a new sofa. ⭐⭐⭐⭐⭐

11 de marzo de 2026
Logotipo de Sofology - Maidstone

Respuesta de Sofology - Maidstone

Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this onto both Emma and Caroline. Thank you for taking the time to leave a review 😊

Valorada con 5 estrellas sobre 5

Nick was fantastic very knowledgeable…

Nick was fantastic very knowledgeable and friendly

10 de marzo de 2026
Logotipo de Sofology - Maidstone

Respuesta de Sofology - Maidstone

Hi there, thank you for your review. Another great review for Nick, we will make sure to pass this on! Have a nice day.

Valorada con 5 estrellas sobre 5

Caroline at Maidstone

Caroline - the absolute legend - her time and patience is amazing !! If you need a new sofa, run, don’t walk to Sofology at Quarry Wood

Thank you all at Sofology !

12 de marzo de 2026
Logotipo de Sofology - Maidstone

Respuesta de Sofology - Maidstone

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over to Caroline for you, have a great day.

Valorada con 5 estrellas sobre 5

Very good service from Caroline at…

Very good service from Caroline at Maidstone branch, helpful, friendly and very non pushy.

10 de marzo de 2026
Logotipo de Sofology - Maidstone

Respuesta de Sofology - Maidstone

Hi there, thank you for your review. Another great review for Caroline, we will make sure to pass this on! Have a nice day.

Valorada con 4 estrellas sobre 5

Emma was very helpful and informative…

Emma was very helpful and informative too. My only concern was how many times some of what she was saying was repeated 3 or 4 times, made the experience drawn out.

7 de marzo de 2026
Logotipo de Sofology - Maidstone

Respuesta de Sofology - Maidstone

Hi, thank you for taking the time to leave your feedback. We're really pleased to hear that Emma was helpful and informative during your visit. We also appreciate your comments regarding the repetition, and we will certainly take this on board as we are always looking for ways to improve the overall experience for our customers. Thank you again for your feedback, and we hope to see you again soon.

Valorada con 5 estrellas sobre 5

Greeted with courtesy and politeness

Greeted with courtesy and politeness. Every step of the selection and ordering process was explained fully. We were not rushed into decisions. Prices were openly discussed.

9 de marzo de 2026
Logotipo de Sofology - Maidstone

Respuesta de Sofology - Maidstone

Thank you for choosing Sofology Mrs Sherwin :-)

Valorada con 5 estrellas sobre 5

No pressure, very helpful.

A young man, Jamie, assisted us today. He was very helpful without putting pressure on us. Listened to what we were looking for which resulted in us purchasing a beautiful sofa.

8 de marzo de 2026
Logotipo de Sofology - Maidstone

Respuesta de Sofology - Maidstone

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Valorada con 5 estrellas sobre 5

Colin

Colin, the salesperson was polite, helpful, informative and not pushy at all.

8 de marzo de 2026
Logotipo de Sofology - Maidstone

Respuesta de Sofology - Maidstone

Hi there, thank you for your review. Another great review for Colin, we will make sure to pass this on! Have a nice day.

Valorada con 5 estrellas sobre 5

Jamie Foster was really helpful with…

Jamie Foster was really helpful with explaining about the sofa and armchair that we were looking to purchase in great detail.

5 de marzo de 2026
Logotipo de Sofology - Maidstone

Respuesta de Sofology - Maidstone

Thank you for your feedback! 😊 We’re delighted to hear Jamie provided such helpful and detailed guidance while you chose your sofa and armchair. 🛋️✨

Valorada con 5 estrellas sobre 5

Great service

Emma was lovely and very helpful. Quick deal done! Can't wait for our sofa to arrive.

4 de marzo de 2026
Logotipo de Sofology - Maidstone

Respuesta de Sofology - Maidstone

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊

Valorada con 5 estrellas sobre 5

What a great experience in buying a…

What a great experience in buying a sofa! Caroline from the Aylesford store was so helpful & knowledgeable. No pressure. No hard sale, lots of advice & help. Having her opinion mattered & helped us make the right decision. Such a great asset to your store!

1 de marzo de 2026
Opinión espontánea
Logotipo de Sofology - Maidstone

Respuesta de Sofology - Maidstone

Thank you for this amazing review Hayley :-)

Valorada con 5 estrellas sobre 5

Giuseppina was so helpful and really…

Giuseppina was so helpful and really knew about the sofa we chose, variations colours etc and also the aftercare for the sofa. She listened to what I wanted and made sure that the product fitted with our requirements . Didn't feel under pressure to decide. She made the whole process a pleasure as it should be when making a big purchase. Thank you Giuseppina 😊

1 de marzo de 2026
Logotipo de Sofology - Maidstone

Respuesta de Sofology - Maidstone

Thank you for awarding us 5 stars Rosemary! It sounds like your visit to the store was great!

Valorada con 5 estrellas sobre 5

We visited your Maidstone branch and…

We visited your Maidstone branch and was greeted by a wonderful lady called Caroline. She is a credit to your store , very knowledgeable and not at all pushy. The whole experience from start to finish was fun and relaxed, can’t wait for our new sofa to arrive

1 de marzo de 2026
Logotipo de Sofology - Maidstone

Respuesta de Sofology - Maidstone

This is such a great review Mr Bryant, we are so pleased that Caroline was so helpful during your visit. Thank you for sharing your experience.

Valorada con 5 estrellas sobre 5

Five stars.

First visit for a looky-touchy-feely, found the style we liked and was professionally guided through the options with Emma. Second visit after measuring out, met Emma again and ordered exactly what we wanted. The process made easy while relaxing on the style chosen. Made to feel very welcome. Highly recommended branch of Sofology.

28 de febrero de 2026
Logotipo de Sofology - Maidstone

Respuesta de Sofology - Maidstone

Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más