Sofology - Maidstone Opiniones 

2457
•
TrustScore: 5 sobre 5

4,9

Unit 8a, Aylesford Retail Park, London Road, ME20 7TP Maidstone, GB

•

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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

The employee was able to answer every question we had regarding our purchase. The only downfall is how long you’re having to wait for the delivery. We’ve been told up to 9 weeks but could get a call s... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We visited the Maidstone showroom and met Colin, who was very friendly and knowledgeable. He took the time to listen and understand our requirements. He recommended a few sofas that met our needs a... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

When we entered we were greeted in a friendly manner. Advise was given on the products that we were interested in. We were not pressured at all and once decided on a product the information given was... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

When arriving in the shop the Gentlemen greater us straight away ,showing us how the sofa could be changed around, great customer service 😊

La empresa ha respondido


Información sobre la empresa

  1. Tienda de sofás
  2. también en la categoría
  3. Accesorios para muebles
  4. Tapicería
  5. Tienda de artículos para el hogar
  6. Tienda de mobiliario para salones
  7. Tienda de muebles

Escrito por la empresa

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Información de contacto

  • Unit 8a, Aylesford Retail Park, London Road, ME20 7TP, Maidstone, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(2457)

13.858 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Great service!

25 de enero de 2026
Logotipo de Sofology - Maidstone

Respuesta de Sofology - Maidstone

Thank you for your feedback and 5-star rating. We're glad you had a great experience and appreciate you leaving a 5 star review.

Valorada con 5 estrellas sobre 5

Emma Aylesford Excellent

Went to the Aylesford store near Maidstone. Assisted by a young lady named Emma. She was polite, patient and extremely professional. Well done Emma.

24 de enero de 2026
Logotipo de Sofology - Maidstone

Respuesta de Sofology - Maidstone

Hi there, thank you for your review. Another great review for Emma, we will make sure to pass this on! Have a nice day.

Valorada con 5 estrellas sobre 5

The saleswoman Caroline was extremely…

The saleswoman Caroline was extremely helpful without being to pushy. She took the time to explain everything very clearly and we came away knowing we had bought the right sofa. All in all a very enjoyable experience thanks to Caroline.👍

21 de enero de 2026
Logotipo de Sofology - Maidstone

Respuesta de Sofology - Maidstone

Hi there, thank you for your review. Another great review for Caroline, we will make sure to pass this on! Have a nice day.

Valorada con 5 estrellas sobre 5

A fantastic experience

A fantastic, friendly well informed salesperson - remember us from a previous purchase. Great quality sofas

23 de enero de 2026
Logotipo de Sofology - Maidstone

Respuesta de Sofology - Maidstone

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Valorada con 5 estrellas sobre 5

Very Happy Customer

Caroline, who helped me with the purchase of my settee, was fantastic. She helped me with everything I wanted to know. She was extremely knowledgeable and very polite and patient. She helped organise the finance and made the experience stressless.

20 de enero de 2026
Logotipo de Sofology - Maidstone

Respuesta de Sofology - Maidstone

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊

Valorada con 5 estrellas sobre 5

I was greeted at Sofology Maidstone by…

I was greeted at Sofology Maidstone by a friendly and knowledgeable salesperson. He offered coffee/tea and left us to look round the store at leisure providing help and advice when required. Very helpful and relaxed experience in -store.

19 de enero de 2026
Opinión espontánea
Logotipo de Sofology - Maidstone

Respuesta de Sofology - Maidstone

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valorada con 5 estrellas sobre 5

Nick was great

Nick was great, we had a nice informal discussion and didn't feel rushed. Thank you Nick.

16 de enero de 2026
Logotipo de Sofology - Maidstone

Respuesta de Sofology - Maidstone

Hi there, thank you for your review. Another great review for Nick, we will make sure to pass this on! Have a nice day.

Valorada con 5 estrellas sobre 5

We had the most amazing experience when…

We had the most amazing experience when we were searching for our sofas. Caroline explained everything in detail, what she recommended for my busy household.
We felt so at ease and she was so friendly.
She emailed and checked in on me and made sure I ordered them correctly.

Thank you again for brilliant service!

13 de enero de 2026
Logotipo de Sofology - Maidstone

Respuesta de Sofology - Maidstone

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Valorada con 5 estrellas sobre 5

The vast display of sofas

The vast display of sofas, the extremely knowledgeable and welcoming staff and the overall experience made me feel that I had chosen the right place to buy my sofa.

17 de enero de 2026
Logotipo de Sofology - Maidstone

Respuesta de Sofology - Maidstone

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Valorada con 5 estrellas sobre 5

Thanks so much to Afeez for all his…

Thanks so much to Afeez for all his very kind and knowledgable assistance today at Sofolgy in Maidstone. Very nice gentleman who was lovely to deal with and great with the kids as they zoomed around the store! Great staff and ultra comfortable seating solutions!! Best regards, PD.

17 de enero de 2026
Logotipo de Sofology - Maidstone

Respuesta de Sofology - Maidstone

Thank you for taking the time to give us your feedback. 😊

Valorada con 5 estrellas sobre 5

Friendly and welcoming

Welcomed by Emma who was also happy to let me browse alone then was available and knowledgeable when making my choices.
Emma was very friendly and helpful. She gave a lot of information and although recommended additions, there was no hard sell.
The store is clean, tidy and well spaced, a very pleasant environment.

14 de enero de 2026
Logotipo de Sofology - Maidstone

Respuesta de Sofology - Maidstone

Thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Valorada con 4 estrellas sobre 5

Pleasant shop

Pleasant shop. Great salesperson

13 de enero de 2026
Logotipo de Sofology - Maidstone

Respuesta de Sofology - Maidstone

Thank you for taking the time to leave a 4-star review!😊

Valorada con 5 estrellas sobre 5

Friendly staff

Friendly staff. A good range of sofas to choose from. Straightforward purchasing experience.

16 de enero de 2026
Logotipo de Sofology - Maidstone

Respuesta de Sofology - Maidstone

Hi, thank you for taking the time to leave a 5-star review!😊

Valorada con 5 estrellas sobre 5

5 star experience

Are experience is five star the gentleman that helped us was named Colin and he was very polite and patient colin help with any questions that we had and if we didn’t understand what he meant, he would rephrase it and show us and that was a great help to both of us so thank you.

12 de enero de 2026
Logotipo de Sofology - Maidstone

Respuesta de Sofology - Maidstone

Hello, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.

Valorada con 5 estrellas sobre 5

It was a pleasure confirming our order…

It was a pleasure confirming our order with Caroline

Very patient and gave us all the time to decide and gave us very good advice

15 de enero de 2026
Logotipo de Sofology - Maidstone

Respuesta de Sofology - Maidstone

Hi, thank you for taking the time to leave a 5-star review!😊

Valorada con 4 estrellas sobre 5

Great communication

Great communication, but at least 5% discount would feel buyer more valuable. Also, lead time is a bit long for orders.

12 de enero de 2026
Logotipo de Sofology - Maidstone

Respuesta de Sofology - Maidstone

Hi there, thank you for your feedback - we’re so glad you had a positive experience with our team. We’d like to explain that all our sofas are made to order, which allows us to maintain the high-quality standards we’re known for. Because of this, we don’t offer discounts, as it helps us keep pricing fair and consistent for all our customers. Regarding lead times, we appreciate this can feel a little long, and it’s due to the handmade nature of our sofas. Each piece is carefully crafted to ensure it arrives perfect for you. We really value your comments and hope you love your sofa once it arrives!

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