The employee was able to answer every question we had regarding our purchase. The only downfall is how long you’re having to wait for the delivery. We’ve been told up to 9 weeks but could get a call s... Ver más
La empresa ha respondido
Unit 8a, Aylesford Retail Park, London Road, ME20 7TP Maidstone, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
The employee was able to answer every question we had regarding our purchase. The only downfall is how long you’re having to wait for the delivery. We’ve been told up to 9 weeks but could get a call s... Ver más
La empresa ha respondido
We visited the Maidstone showroom and met Colin, who was very friendly and knowledgeable. He took the time to listen and understand our requirements. He recommended a few sofas that met our needs a... Ver más
La empresa ha respondido
When we entered we were greeted in a friendly manner. Advise was given on the products that we were interested in. We were not pressured at all and once decided on a product the information given was... Ver más
La empresa ha respondido
When arriving in the shop the Gentlemen greater us straight away ,showing us how the sofa could be changed around, great customer service 😊
La empresa ha respondido
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Unit 8a, Aylesford Retail Park, London Road, ME20 7TP, Maidstone, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Caroline was great. Took the time to explain everything clearly and helped us make the right decision.

Respuesta de Sofology - Maidstone
Outstanding service from Caroline today!
Caroline was so knowledgeable, personal professional and friendly. She definitely made our sofa shopping experience easy for us.

Respuesta de Sofology - Maidstone
Ordering was nice and easy with the help of Nick in the Maidstone store, who explained everything clearly. He also pointed us in the direction of a lovely sofa we had simply walked past but had everything and more we wanted.

Respuesta de Sofology - Maidstone
Great atmosphere and customer service. Thank you Afeez

Respuesta de Sofology - Maidstone
Thanks to Colin who made us buying the sofa simply and quick, very helpful professional and knowledgeable

Respuesta de Sofology - Maidstone
Warm friendly staff very helpful easy to talk to.

Respuesta de Sofology - Maidstone
The lady that helped us was very knowledgeable very helpful indeed.

Respuesta de Sofology - Maidstone
Our salesman afeez was brilliant.
He listened to all we had to say and showed us all around the store at different sofa's all within our budget and the options that we had given him.
He was very friendly and professional and didn't try to push anything on us.
I wish more salespeople were like him
An absolute credit to the company.

Respuesta de Sofology - Maidstone
Professional and friendly service, with clear advice and guidance given.

Respuesta de Sofology - Maidstone
Superb and well explained service along with being very helpful.

Respuesta de Sofology - Maidstone
Me and my daughter had a great experience in store, Pinna the sales assistant in the Maidstone/Aylesford store was absolutely fantastic very helpful and knowledgeable and not pushy at all, my daughter will be back I'm sure to make another purchase soon.
Great service well done sofology

Respuesta de Sofology - Maidstone
The manager Nick was very helpful when choosing our sofa .Explained all aspects of the sofas we were interested in.After making our final choice he introduced us to Jamie to complete the paperwork required .Jamie explained everything including product care guarantee and finance. Overall a pleasant no hassle experience

Respuesta de Sofology - Maidstone
An excellent experience at Maidstone Sofology. Pina is excellent. She made us feel relaxed and the whole process was smooth, simple and you do not feel pressurised to buy. A 5 star experience

Respuesta de Sofology - Maidstone
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.