Sofology - North Shields Opiniones 3212

TrustScore: 5 sobre 5

4,9

Unit 4, Silverlink Point, The Silverlink, NE28 9PD Wallsend, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The sales representatives Karen Elliot was extremely helpful and knowledgeable with a no pressure sales approach. Everything about the purchase was clearly explained, lead times for delivery, care... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We had two experiences both being great. First being viewing the sofa, we had Leanne and she was absolutely great so friendly. When purchasing the sofa we had jo, jo was amazing and so helpful. Co... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We had a really good experience at Sofology North Shields. We normally hate shopping for big purchases as you get mobbed as soon as you walk through the door, but we felt comfortable browsing with... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Fab customer service. Didn’t feel pressured into the sale. Good choice of sofas & colours. Our original colour was no longer available but Jo, the sales assistant helped us make another choice... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de sofás
  2. Accesorios para muebles
  3. Tienda de muebles
  4. Tienda de artículos para el hogar
  5. Tienda de mobiliario para salones
  6. Tapicería

Escrito por la empresa

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Información de contacto

  • Unit 4, Silverlink Point, The Silverlink, NE28 9PD, Wallsend, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

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Valorada con 5 estrellas sobre 5

Very helpful and knowledgeable lady…

Very helpful and knowledgeable lady that helped with our purchase. Visited the store a couple of times and Stef Bowie was extremely helpful. Very friendly and made our experience so much easier.
Thank you

1 de marzo de 2026
Logotipo de Sofology - North Shields

Respuesta de Sofology - North Shields

Thank you for visiting Mrs Morrison

Valorada con 5 estrellas sobre 5

Great service

Steph was extremely helpful and knowledgeable, talking us through each possible option.

22 de febrero de 2026
Logotipo de Sofology - North Shields

Respuesta de Sofology - North Shields

Thank you for awarding us 5 stars David :-)

Valorada con 5 estrellas sobre 5

Customer care matters.

Traveled to the Silverlink branch where we were greeted by Liby the sales girl who was very professional. We had an idea of which sofa we wanted. We tried it out and decided that's the one we would buy, but we forgot to bring our fabric to make sure the colour was ok. So we will call back on Monday. No problem she said, I have all the details we need to complete your order. We went back on the Monday and was greeted again by Liby with a lovely smile. We completed the order. This girl deserves a bonus 👏.

23 de febrero de 2026
Logotipo de Sofology - North Shields

Respuesta de Sofology - North Shields

Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this on. Thank you for taking the time to leave a review 😊

Valorada con 5 estrellas sobre 5

Pleasant experience

Had visited store previously. Staff happy to help and very knowledgable and helpful with good advice also happy to let you browse without hard sell.

23 de febrero de 2026
Logotipo de Sofology - North Shields

Respuesta de Sofology - North Shields

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Valorada con 5 estrellas sobre 5

The service here was second to none

The service here was second to none. We had looked in other similar stores and felt pressured but at sofaology we felt supported, no pressure to buy but the staff were so knowledgeable and helped us find the perfect combination for us. Would recommend to everyone

22 de febrero de 2026
Logotipo de Sofology - North Shields

Respuesta de Sofology - North Shields

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Valorada con 5 estrellas sobre 5

Excellent customer service on arrival

Excellent customer service on arrival, left to walk around and make a decision

22 de febrero de 2026
Logotipo de Sofology - North Shields

Respuesta de Sofology - North Shields

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Valorada con 5 estrellas sobre 5

Good service

Easy ordering and good knowledge of sales person

21 de febrero de 2026
Logotipo de Sofology - North Shields

Respuesta de Sofology - North Shields

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Valorada con 5 estrellas sobre 5

Decent

Very big selection of sofas to choose from and the staff (susie) very welcoming and helpful during the process of choosing a sofa and helping us come to the right choice for us !

16 de febrero de 2026
Logotipo de Sofology - North Shields

Respuesta de Sofology - North Shields

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Valorada con 5 estrellas sobre 5

Fab customer service

Fab customer service.
Didn’t feel pressured into the sale.
Good choice of sofas & colours.
Our original colour was no longer available but Jo, the sales assistant helped us make another choice which is actually better than our first choice.
Cuppas were good too!

21 de febrero de 2026
Logotipo de Sofology - North Shields

Respuesta de Sofology - North Shields

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Valorada con 5 estrellas sobre 5

LIBBU WAS REALLYhelpful and

LIBBU WAS REALLYhelpful and . MADE US FEEL VERY WECOME, tjis was our first timeat sofology it wont be our last .Thank you.

21 de febrero de 2026
Logotipo de Sofology - North Shields

Respuesta de Sofology - North Shields

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Valorada con 5 estrellas sobre 5

Great service from Mark

Great service from Mark! Thank you!

21 de febrero de 2026
Logotipo de Sofology - North Shields

Respuesta de Sofology - North Shields

Hi there, thank you for your review. Another great review for Mark, we will make sure to pass this on! Have a nice day.

Valorada con 5 estrellas sobre 5

Amazing customer service and great quality sofa❤️

Absolutely in love with our new sofas(The Fitzrovia matt velvet wine)♥️ My experience was very positive, lady that was helping me, was very polite and friendly. She even offered us something to drink. Sofas are amazing quality, very sturdy, and look so elegant. It is our second purchase from Sofology and we are really happy😊

7 de febrero de 2026
Logotipo de Sofology - North Shields

Respuesta de Sofology - North Shields

Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this on. Thank you for taking the time to leave a review 😊

Valorada con 5 estrellas sobre 5

Brilliant from start to finish nothing was a bother

Went in, the young lady was brilliant her name was Libby I think, never pushy just let me look about, customer service was excellent, 2nd sofa I’ve purchased fro you, won’t go anywhere else from now on, told me what I was paying for, couldn’t be more than happy

20 de febrero de 2026
Logotipo de Sofology - North Shields

Respuesta de Sofology - North Shields

Hi there, thank you for your review. Another great review for Libby, we will make sure to pass this on! Have a nice day.

Valorada con 5 estrellas sobre 5

5* Service

Great overall experience, dealt with Steph at the Silverlink store, very accommodating. My partner and I had been in multiple times before confirming the perfect set up. Great experience

20 de febrero de 2026
Logotipo de Sofology - North Shields

Respuesta de Sofology - North Shields

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Valorada con 5 estrellas sobre 5

Very pleasant person and helpful

Very pleasant person and helpful

17 de febrero de 2026
Logotipo de Sofology - North Shields

Respuesta de Sofology - North Shields

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

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