The sales representatives Karen Elliot was extremely helpful and knowledgeable with a no pressure sales approach. Everything about the purchase was clearly explained, lead times for delivery, care... Ver más
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Unit 4, Silverlink Point, The Silverlink, NE28 9PD Wallsend, GB
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The sales representatives Karen Elliot was extremely helpful and knowledgeable with a no pressure sales approach. Everything about the purchase was clearly explained, lead times for delivery, care... Ver más
La empresa ha respondido
We had two experiences both being great. First being viewing the sofa, we had Leanne and she was absolutely great so friendly. When purchasing the sofa we had jo, jo was amazing and so helpful. Co... Ver más
La empresa ha respondido
We had a really good experience at Sofology North Shields. We normally hate shopping for big purchases as you get mobbed as soon as you walk through the door, but we felt comfortable browsing with... Ver más
La empresa ha respondido
Fab customer service. Didn’t feel pressured into the sale. Good choice of sofas & colours. Our original colour was no longer available but Jo, the sales assistant helped us make another choice... Ver más
La empresa ha respondido
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Unit 4, Silverlink Point, The Silverlink, NE28 9PD, Wallsend, Reino Unido
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Exceptional customer service. Really helpful and informative and made the whole process great.

Respuesta de Sofology - North Shields
The sales person Jo was a very friendly and professional young lady,not pushy at all,We received great service and advice.When we left the store we felt confident in our decision.Would highly recommend Sofology,Also had great service from Karen on the previous day.

Respuesta de Sofology - North Shields
Jo was a pleasure to deal with, she is very knowledgeable. Thank you

Respuesta de Sofology - North Shields
Great choice and Karen, the sales assistant, was very helpful and attentive.

Respuesta de Sofology - North Shields
Bought a sofa for my daughter for her first house and Leanne was the consummate professional all the way through.
Keep up the great work and absolute asset to sofology

Respuesta de Sofology - North Shields
Really helpful, informative, enabled us to choose the right sofa for our family

Respuesta de Sofology - North Shields
Staff helpful and knowledgeable but left us time to look around without feeling under pressure

Respuesta de Sofology - North Shields
Jo was really good in explaining all the information that she had regarding our 3 seater and 2 seater sofa that we ordered ,very good

Respuesta de Sofology - North Shields
We had a really good experience at Sofology North Shields. We normally hate shopping for big purchases as you get mobbed as soon as you walk through the door, but we felt comfortable browsing without any pressure.
Stephanie was especially helpful throughout. She was friendly, knowledgeable, and took the time to answer our questions clearly. She gave useful advice and helped us feel confident in our choice without being pushy.
Overall, a smooth and straightforward experience. Thanks again to Stephanie for her help, it was much appreciated!

Respuesta de Sofology - North Shields
Stephanie was very knowledgeable and full of advice.

Respuesta de Sofology - North Shields
Following an extensive search to find our ideal sofa, we visited Sofology at Silverlink and were expertly assisted by Leanne to help us find what we were looking for. Customer service was excellent and we are delighted to have eventually made our purchase. Many thanks to Leanne for making the experience so great!

Respuesta de Sofology - North Shields
Excellent service from Jo at the silver link branch

Respuesta de Sofology - North Shields
Leanne was so helpful and reassuring when we visited the silverlink branch. We brought our toddler with us who started to become a bit wingey and Leanne was so helpful she gave her a colouring book and let her carry round one of the soft sausage dog toys, really impressed with the service we had!
This will have been our 3rd sofology sofa, always great quality and great customer service.

Respuesta de Sofology - North Shields
Helpful staff but not pushy. We were given time to browse the store but when we had questions there was someone available to answer them. As we were purchasing a sofa bed Steph very helpfully moved the different seat cushion options onto a sofa bed frame so we could get a true idea of how they would feel to sit on.

Respuesta de Sofology - North Shields
Really positive friendly staff,I was looking for new sofa due to bad back so she gave me advice on which one would be better for me .Libby was the lady who helped me nothing was to much trouble. No hard sell to buy at all lots of honest helpful information to help me choose the right sofa for me .

Respuesta de Sofology - North Shields

Respuesta de Sofology - North Shields

Respuesta de Sofology - North Shields
All good , Suzie made us feel welcome and she was very friendly, polite and professional.

Respuesta de Sofology - North Shields
Excellent customer service @ Silverlink. Knowledgable, informative and guided us through the buying process easily, aswell as offering valuable advice on materials and aftercare & payment options.
Thank you

Respuesta de Sofology - North Shields
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