Sofology - North ShieldsOpiniones 

3215
TrustScore: 5 sobre 5

4,9

Unit 4, Silverlink Point, The Silverlink, NE28 9PD Wallsend, GB


Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The sales representatives Karen Elliot was extremely helpful and knowledgeable with a no pressure sales approach. Everything about the purchase was clearly explained, lead times for delivery, care... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We had two experiences both being great. First being viewing the sofa, we had Leanne and she was absolutely great so friendly. When purchasing the sofa we had jo, jo was amazing and so helpful. Co... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We had a really good experience at Sofology North Shields. We normally hate shopping for big purchases as you get mobbed as soon as you walk through the door, but we felt comfortable browsing with... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Fab customer service. Didn’t feel pressured into the sale. Good choice of sofas & colours. Our original colour was no longer available but Jo, the sales assistant helped us make another choice... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de sofás
  2. Accesorios para muebles
  3. Tienda de muebles
  4. Tienda de artículos para el hogar
  5. Tienda de mobiliario para salones
  6. Tapicería

Escrito por la empresa

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Información de contacto

  • Unit 4, Silverlink Point, The Silverlink, NE28 9PD, Wallsend, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,9

Todas las opiniones

(3215)

18.528 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Great efficient service

Great efficient service

1 de febrero de 2026
Logotipo de Sofology - North Shields

Respuesta de Sofology - North Shields

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Valorada con 5 estrellas sobre 5

A swift and painless experience

A swift and painless experience. Friendly helpful staff.

1 de febrero de 2026
Logotipo de Sofology - North Shields

Respuesta de Sofology - North Shields

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Valorada con 5 estrellas sobre 5

Great buying experience,1st visit we…

Great buying experience,1st visit we just looked around to see what was on offer,staff very helpful and encouraged us to take as long as we wanted with genuine professional advice and guidance when required.
on 2nd visit we chose our suite and chair and Mark directed us through the whole process effortlessly.
its reassuring to know our order is being manufactured for us personally together with a structural lifetime guarantee.

29 de enero de 2026
Logotipo de Sofology - North Shields

Respuesta de Sofology - North Shields

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Valorada con 5 estrellas sobre 5

Superb customer service from Jo at the…

Superb customer service from Jo at the Silverlink branch. Very helpful and went above and beyond to ensure we made the right decisions.

31 de enero de 2026
Logotipo de Sofology - North Shields

Respuesta de Sofology - North Shields

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valorada con 5 estrellas sobre 5

Amazing Service!!

Karen was great, and really helped us with making the right choice for us with zero pressure. Amazing service thank you!!

1 de febrero de 2026
Logotipo de Sofology - North Shields

Respuesta de Sofology - North Shields

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Valorada con 5 estrellas sobre 5

Steph was great 👍🏻

Steph was very polite and very friendly. Customer’s best interest in mind all the time.

31 de enero de 2026
Logotipo de Sofology - North Shields

Respuesta de Sofology - North Shields

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Steph. Have a great day 😊

Valorada con 5 estrellas sobre 5

Great experience at sofology

Susie from sofology was great from the minute we walked into the store, gave great advice knew what i wanted right down to purchasing my sofa

30 de enero de 2026
Logotipo de Sofology - North Shields

Respuesta de Sofology - North Shields

Thank you for this great review tracey

Valorada con 5 estrellas sobre 5

Excellent customer experience

Steph was very helpful, friendly and with great product knowledge. No sales pressure and no rush to get us out once the purchase was complete.

The furniture is excellent quality, as is the whole experience.

25 de enero de 2026
Logotipo de Sofology - North Shields

Respuesta de Sofology - North Shields

Thank you for taking the time to write this review Russell!

Valorada con 5 estrellas sobre 5

I recently visited the North Shields branch

I recently visited the North Shields branch and was assisted by Stephanie Bowie. She was clearly very experienced and extremely knowledgeable about your sofas. Stephanie made the whole experience enjoyable and straightforward, and she is a real asset to the branch.

25 de enero de 2026
Logotipo de Sofology - North Shields

Respuesta de Sofology - North Shields

Thank you for taking the time to write this amazing review Joann!

Valorada con 5 estrellas sobre 5

Just brilliant

Just brilliant, staff member knew exactly what I needed and offered a different sofa to the one I wanted due to size restrictions of my living room, really friendly and professional. I don’t usually make decisions as quickly but this was not the case here. Excellent

25 de enero de 2026
Logotipo de Sofology - North Shields

Respuesta de Sofology - North Shields

Thank you for this great review Amanda!

Valorada con 5 estrellas sobre 5

New sofas

Our visit to the Silverlink store was extremely refreshing.
Great choice of suits with no pressure sales at all.
Joanna was very helpful and knowledgeable. She helped us immensely, so much so, suit chosen and on order.
Great service, wonderful, friendly staff.
I’d recommend this store to anyone!!!
Thankyou all so much 🤩

25 de enero de 2026
Logotipo de Sofology - North Shields

Respuesta de Sofology - North Shields

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Valorada con 5 estrellas sobre 5

Great efficient service

28 de enero de 2026
Logotipo de Sofology - North Shields

Respuesta de Sofology - North Shields

Hi there, thanks for taking the time to leave a 5-star review, it's great to hear feedback like this!

Valorada con 5 estrellas sobre 5

The fantastic customer service.

The customer service was fantastic. Libby was amazing she had so much knowledge about all the sofas,really helped me make my decision to buy the one I bought.she was super helpful and has fantastic customer service she went the extra mile for me couldn't recommend them enough

26 de enero de 2026
Logotipo de Sofology - North Shields

Respuesta de Sofology - North Shields

Thank you for this fantastic recommendation Holly :-)

Valorada con 5 estrellas sobre 5

Perfect service

The range of furniture is excellent. Leanne at Silverlink is great, not intrusive at all, very professional, knowledgeable and pleasant, a great example of how to provide the perfect service.

26 de enero de 2026
Logotipo de Sofology - North Shields

Respuesta de Sofology - North Shields

Thanks Pat, we are pleased that your visit to the store was a positive one :-)

Valorada con 5 estrellas sobre 5

Mark who was the person went through…

Mark who was the person went through our purchase, he was very professional, caring and knowledgeable about our purchase, explained everything to us from the actual sofa, after care,delivery, and all the essentials required about our sofa, after our purchase me and my partner were so happy with Mark, he's credit to the Sofology company. Many thanks to Mark.

24 de enero de 2026
Logotipo de Sofology - North Shields

Respuesta de Sofology - North Shields

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Mark. Have a great day 😊

Valorada con 5 estrellas sobre 5

Outstanding service from both Libby and Susie

Both Libby and Susie from Silverlink branch went above and beyond for our new sofa, they spent the time ensuring we chose what was right for us! Their friendliness, knowledge and professionalism remained out of this world throughout. Thanks again ladies, keep being great at what you do! Steph and James x

23 de enero de 2026
Logotipo de Sofology - North Shields

Respuesta de Sofology - North Shields

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más