Sofology - Norwich Opiniones 2072

TrustScore: 5 sobre 5

4,9

Unit 7, Sprowston Retail Park, Salhouse Road, NR7 9AZ Norwich, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We visited twice before deciding on a sofa. Both staff members (Marcus and Mark) were helpful, knowledgeable and friendly. They offered additional items but were not at all pushy and answered any qu... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Shop staff very helpful and didn’t feel rushed. Have placed order but as yet cannot give opinion of goods or service. Lauren assisted us on our first visit and guided us to the sort of settee we wer... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We recently visited the Norwich store to purchase a suite. We are very pleased we did as we received outstanding customer service from Laura. The help we received was outstanding. Any questions we had... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The service was 1st class. Laura Yorke was extremely helpful while we were choosing our new purchase. We were having issues ordering a material swatch on line. We phoned the store and Declan came thro... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de sofás
  2. Accesorios para muebles
  3. Tienda de muebles
  4. Tienda de artículos para el hogar
  5. Tienda de mobiliario para salones
  6. Tapicería

Escrito por la empresa

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Información de contacto

  • Unit 7, Sprowston Retail Park, Salhouse Road, NR7 9AZ, Norwich, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Friendly, efficient and helpful staff

We visited twice before deciding on a sofa. Both staff members (Marcus and Mark) were helpful, knowledgeable and friendly. They offered additional items but were not at all pushy and answered any questions we had. Hopefully the sofa itself will live up to expectations.

16 de junio de 2026
Opinión espontánea
Logotipo de Sofology - Norwich

Respuesta de Sofology - Norwich

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Valorada con 5 estrellas sobre 5

Product quality

Helpful and well informed staff.
Excellent knowledge of products

7 de junio de 2026
Logotipo de Sofology - Norwich

Respuesta de Sofology - Norwich

Thanks for this fabulous review. We appreciate you sharing it with others!

Valorada con 5 estrellas sobre 5

More than ten

More than ten

30 de mayo de 2026
Logotipo de Sofology - Norwich

Respuesta de Sofology - Norwich

Hi there, thanks for your 5-star review, we really appreciate the feedback!

Valorada con 5 estrellas sobre 5

Friendly

Friendly, knowledgeable and efficient

29 de mayo de 2026
Logotipo de Sofology - Norwich

Respuesta de Sofology - Norwich

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Valorada con 5 estrellas sobre 5

Sales people were knowledgeable

Sales people were knowledgeable, helpful and friendly without being overbearing or pushy.

25 de mayo de 2026
Logotipo de Sofology - Norwich

Respuesta de Sofology - Norwich

Thanks for this fabulous review. We appreciate you sharing it with others!

Valorada con 5 estrellas sobre 5

Shop staff very helpful and didn’t feel…

Shop staff very helpful and didn’t feel rushed. Have placed order but as yet cannot give opinion of goods or service.
Lauren assisted us on our first visit and guided us to the sort of settee we were looking for. Great patients and understanding. On our return visit to decide on colour choice Mel assisted us and was most helpful.

18 de mayo de 2026
Logotipo de Sofology - Norwich

Respuesta de Sofology - Norwich

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Valorada con 5 estrellas sobre 5

Fantastic experience...............

We recently visited the Norwich store to purchase a suite. We are very pleased we did as we received outstanding customer service from Laura. The help we received was outstanding. Any questions we had were answered promptly and made our purchase so quick and easy. We know we found the perfect suite for us due to Laura's help. Fantastic experience.

13 de mayo de 2026
Logotipo de Sofology - Norwich

Respuesta de Sofology - Norwich

Hi there, thank you for your review. Another great review for Laura, we will make sure to pass this on! Have a nice day.

Valorada con 5 estrellas sobre 5

Excellent customer service.

The service was 1st class. Laura Yorke was extremely helpful while we were choosing our new purchase. We were having issues ordering a material swatch on line. We phoned the store and Declan came through in fine style.

9 de mayo de 2026
Logotipo de Sofology - Norwich

Respuesta de Sofology - Norwich

This is a great review, thank you for sharing your experience :-)

Valorada con 5 estrellas sobre 5

I visited the store 5 times before I…

I visited the store 5 times before I picked my sofa's. I felt no pressure and found the staff friendly and knowledgeable answering all my questions, in all receiving excellent customer service.

5 de mayo de 2026
Logotipo de Sofology - Norwich

Respuesta de Sofology - Norwich

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Valorada con 5 estrellas sobre 5

really good service

really good service,best smart sofa,enjoy new sofa,thank you very much

3 de mayo de 2026
Logotipo de Sofology - Norwich

Respuesta de Sofology - Norwich

Thank you for sharing us 5 stars :-)

Valorada con 5 estrellas sobre 5

The whole experience was great

The whole experience was great. I couldn't fault nothing. Staff were all good. And the gentleman that served us was wonderful

26 de abril de 2026
Logotipo de Sofology - Norwich

Respuesta de Sofology - Norwich

What an amazing review, thank you so much for taking the time to write this 😊

Valorada con 5 estrellas sobre 5

Mark was extremely helpful

Mark was extremely helpful. We didn't feel rushed or under any pressure to buy. He explained everything to us so we knew exactly what was expected when we purchased our sofas. Great service.

19 de abril de 2026
Logotipo de Sofology - Norwich

Respuesta de Sofology - Norwich

Hi there, thank you for your review. Another great review for Mark, we will make sure to pass this on! Have a nice day.

Valorada con 5 estrellas sobre 5

wonderful people

wonderful people, amazing selection of sofas

11 de abril de 2026
Logotipo de Sofology - Norwich

Respuesta de Sofology - Norwich

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Valorada con 5 estrellas sobre 5

Laura who served us was extremely…

Laura who served us was extremely helpful without being pushy. She was friendly and engaging, listening to what we were after and even supplied us with coffee! We didn't think you had anything to suit us originally but Laura pointed out the perfect suite.

4 de abril de 2026
Logotipo de Sofology - Norwich

Respuesta de Sofology - Norwich

Hi there, thank you for taking the time to leave a 5-star review!😊

Valorada con 5 estrellas sobre 5

Really great customer service!

Really great customer service!

29 de marzo de 2026
Logotipo de Sofology - Norwich

Respuesta de Sofology - Norwich

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Valorada con 5 estrellas sobre 5

Laura from Norwich store was brilliant

Laura from Norwich store was absolutely brilliant on helping me with my choice of corner sofa. She put my mind at ease and customer service was impeccable .

27 de marzo de 2026
Logotipo de Sofology - Norwich

Respuesta de Sofology - Norwich

Hi there, thank you for your review. Another great review for Laura, we will make sure to pass this on! Have a nice day.

Valorada con 5 estrellas sobre 5

Great service

Great service, beautiful sofas, delivery I can't say about yet, long wait of 12 weeks tho

25 de marzo de 2026
Logotipo de Sofology - Norwich

Respuesta de Sofology - Norwich

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valorada con 5 estrellas sobre 5

Absolutely amazing!My mums buying one…

Absolutely amazing!My mums buying one of the sofas and there’s a lot of good features to it,the staff are wonderful and the one we have is even offering us drinks!We are also being given some gifts since it’s Easter!Sofology you are amazing!Best place ever,most comfy sofas ever!!Thank you so much Mel!!(staff).

4 de abril de 2026
Opinión espontánea
Logotipo de Sofology - Norwich

Respuesta de Sofology - Norwich

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

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