We visited twice before deciding on a sofa. Both staff members (Marcus and Mark) were helpful, knowledgeable and friendly. They offered additional items but were not at all pushy and answered any qu... Ver más
La empresa ha respondido
Unit 7, Sprowston Retail Park, Salhouse Road, NR7 9AZ Norwich, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
We visited twice before deciding on a sofa. Both staff members (Marcus and Mark) were helpful, knowledgeable and friendly. They offered additional items but were not at all pushy and answered any qu... Ver más
La empresa ha respondido
Shop staff very helpful and didn’t feel rushed. Have placed order but as yet cannot give opinion of goods or service. Lauren assisted us on our first visit and guided us to the sort of settee we wer... Ver más
La empresa ha respondido
We recently visited the Norwich store to purchase a suite. We are very pleased we did as we received outstanding customer service from Laura. The help we received was outstanding. Any questions we had... Ver más
La empresa ha respondido
The service was 1st class. Laura Yorke was extremely helpful while we were choosing our new purchase. We were having issues ordering a material swatch on line. We phoned the store and Declan came thro... Ver más
La empresa ha respondido
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Unit 7, Sprowston Retail Park, Salhouse Road, NR7 9AZ, Norwich, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
We have had such a great experience at Norwich Sofology. Really pleased we choose to buy from them.
We visited twice before deciding on a sofa. Both staff members (Marcus and Mark) were helpful, knowledgeable and friendly. They offered additional items but were not at all pushy and answered any questions we had. Hopefully the sofa itself will live up to expectations.

Respuesta de Sofology - Norwich

Respuesta de Sofology - Norwich
Sales people were knowledgeable, helpful and friendly without being overbearing or pushy.

Respuesta de Sofology - Norwich
Shop staff very helpful and didn’t feel rushed. Have placed order but as yet cannot give opinion of goods or service.
Lauren assisted us on our first visit and guided us to the sort of settee we were looking for. Great patients and understanding. On our return visit to decide on colour choice Mel assisted us and was most helpful.

Respuesta de Sofology - Norwich
We recently visited the Norwich store to purchase a suite. We are very pleased we did as we received outstanding customer service from Laura. The help we received was outstanding. Any questions we had were answered promptly and made our purchase so quick and easy. We know we found the perfect suite for us due to Laura's help. Fantastic experience.

Respuesta de Sofology - Norwich
The service was 1st class. Laura Yorke was extremely helpful while we were choosing our new purchase. We were having issues ordering a material swatch on line. We phoned the store and Declan came through in fine style.

Respuesta de Sofology - Norwich
I visited the store 5 times before I picked my sofa's. I felt no pressure and found the staff friendly and knowledgeable answering all my questions, in all receiving excellent customer service.

Respuesta de Sofology - Norwich
really good service,best smart sofa,enjoy new sofa,thank you very much

Respuesta de Sofology - Norwich
The whole experience was great. I couldn't fault nothing. Staff were all good. And the gentleman that served us was wonderful

Respuesta de Sofology - Norwich
Mark was extremely helpful. We didn't feel rushed or under any pressure to buy. He explained everything to us so we knew exactly what was expected when we purchased our sofas. Great service.

Respuesta de Sofology - Norwich

Respuesta de Sofology - Norwich
Laura who served us was extremely helpful without being pushy. She was friendly and engaging, listening to what we were after and even supplied us with coffee! We didn't think you had anything to suit us originally but Laura pointed out the perfect suite.

Respuesta de Sofology - Norwich

Respuesta de Sofology - Norwich

Respuesta de Sofology - Norwich
Laura from Norwich store was absolutely brilliant on helping me with my choice of corner sofa. She put my mind at ease and customer service was impeccable .

Respuesta de Sofology - Norwich
Great service, beautiful sofas, delivery I can't say about yet, long wait of 12 weeks tho

Respuesta de Sofology - Norwich
Absolutely amazing!My mums buying one of the sofas and there’s a lot of good features to it,the staff are wonderful and the one we have is even offering us drinks!We are also being given some gifts since it’s Easter!Sofology you are amazing!Best place ever,most comfy sofas ever!!Thank you so much Mel!!(staff).

Respuesta de Sofology - Norwich
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.