Sofology - Nottingham Opiniones 3175

TrustScore: 5 sobre 5

4,8

Giltbrook Retail Park, Ikea Way, NG16 2RP Nottingham, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I felt no pressure to buy on the previous four occasions I had visited the store just to be sure. I was offered the option of further assistance if needed. On the day of purchase I said to the sa... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Ordered my new sofa online after visiting a show room to see the sofa first. Staff very helpful but not at all pushy Ordering process so easy and you had the choice to pay in full or instalments whi... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

No pressure from any staff to buy, they have no issues with you testing every bit of technology and are very informed and helpful. Everything is stress free and I left feeling very informed and conten... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Haven't had delivery yet, but the buying experience was great. Lini was a breath of fresh air. Been to another shop beforehand, was hounded and pressured. She left us to browse, when we'd made a deci... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de sofás
  2. Accesorios para muebles
  3. Tienda de muebles
  4. Tienda de artículos para el hogar
  5. Tienda de mobiliario para salones
  6. Tapicería

Escrito por la empresa

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Información de contacto

  • Giltbrook Retail Park, Ikea Way, NG16 2RP, Nottingham, Reino Unido

4,8

Excelente

TrustScore: 5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

The guy we delt with was not pushy at…

The guy we delt with was not pushy at all, very well spoken and let us choose at our own pace without pushing us into anything that we weren’t looking for.

24 de enero de 2026
Logotipo de Sofology - Nottingham

Respuesta de Sofology - Nottingham

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Valorada con 5 estrellas sobre 5

Lots of sofas on display

Lots of sofas on display, helpful staff.

19 de enero de 2026
Logotipo de Sofology - Nottingham

Respuesta de Sofology - Nottingham

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Valorada con 5 estrellas sobre 5

Amalfi

We were served by Phil, was not pushy and waited for us to ask for help. He spent a lot of time with us showing us every option available and even moved the sofas around to match our layout. Great service and great products, would highly recommend to others.

23 de enero de 2026
Logotipo de Sofology - Nottingham

Respuesta de Sofology - Nottingham

Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!

Valorada con 5 estrellas sobre 5

Very good advice and service.

Very good advice and service.
Unfortunately the guy didn’t give his name.

23 de enero de 2026
Logotipo de Sofology - Nottingham

Respuesta de Sofology - Nottingham

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Valorada con 4 estrellas sobre 5

We felt the assistant we initially…

We felt the assistant we initially approached was not as helpful as we were drawn to the sofa as soon as we saw it but didn’t get any help, I then got the other assistant who was amazing, he was very helpful and answered all our queries. Honestly speaking we had seen the sofa the day before and just fell in love with it, even though we had other options, this one ticked every box. The sales lady was very warm and friendly as was the gentleman (apologies I cannot remember their names) we would definitely recommend Sofology.

19 de enero de 2026
Logotipo de Sofology - Nottingham

Respuesta de Sofology - Nottingham

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊

Valorada con 5 estrellas sobre 5

5/5! Jay served us on Sunday 18th and was…

Jay served us on Sunday 18th and was really helpful and went above and beyond to help us find our new sofa and footstool. He was very thorough being sure that we could find the suitable size along with the desired comfort

18 de enero de 2026
Logotipo de Sofology - Nottingham

Respuesta de Sofology - Nottingham

Thank you for sharing your experience Josh!

Valorada con 5 estrellas sobre 5

No pressure from the team to purchase…

No pressure from the team to purchase the sofa. Very knowledgeable and informative with easy to understand procedures.

17 de enero de 2026
Logotipo de Sofology - Nottingham

Respuesta de Sofology - Nottingham

Thank you for sharing DJ :-)

Valorada con 5 estrellas sobre 5

Lini was great

Lini was great, so enthusiastic and explained everything thoroughly. Really helpful. Totally dedicated to her job and was a joy to meet.
Would recommend her for a meet and greet reward if you had one !

15 de enero de 2026
Logotipo de Sofology - Nottingham

Respuesta de Sofology - Nottingham

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Valorada con 5 estrellas sobre 5

I went in to the store to order an…

I went in to the store to order an additional sofa. The Nottingham store staff at the time (Matthew) went out of his way to locate the stock and style I needed. He gave me all the details I need to place the order. I returned to the store a couple of weeks later and Matthew was no in that day so his colleague Evie was also very helpful in placing my order.

16 de enero de 2026
Logotipo de Sofology - Nottingham

Respuesta de Sofology - Nottingham

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Valorada con 5 estrellas sobre 5

Excellent experience 5 star!

We had a great experience at Giltbrook Sofology! Evie was extremely helpful and very friendly! We made a purchase on finance at it was very easy and overall a very good experience!

18 de enero de 2026
Logotipo de Sofology - Nottingham

Respuesta de Sofology - Nottingham

Hi there, thank you for your review. Another great review for Evie, we will make sure to pass this on! Have a nice day.

Valorada con 5 estrellas sobre 5

Mathew Davies

Mathew Davies the salesman was very attentive to our requirements and also knew the relevant details about the sofa we liked. I would buy another sofa from you solely based on his attitude

17 de enero de 2026
Logotipo de Sofology - Nottingham

Respuesta de Sofology - Nottingham

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valorada con 5 estrellas sobre 5

We visited all the furniture shops in…

We visited all the furniture shops in the retail park (IKEA) Nottingham and found the chairs we wanted here. Friendly and helpful staff, explained the options and on out first visit, suggested we order some swatches rather than just trying to sell. Our second visit was to piurchase and again, good service. We havent got the items yet and will leave feedback for those separately.

17 de enero de 2026
Logotipo de Sofology - Nottingham

Respuesta de Sofology - Nottingham

Thank you so much for taking the time to leave your review. We're truly delighted to hear that you found our team friendly during your visit to our store. Our staff always strives to create a welcoming and helpful environment for every customer, so your feedback means a lot to us. We hope you enjoyed your shopping experience and that you found the perfect sofa to suit your needs and style. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Wishing you a wonderful day and lots of comfort with your new sofa! 😊

Valorada con 5 estrellas sobre 5

Satisfaction guaranteed

The salesman was very helpful and informative and was a pleasure to deal with making the whole experience pleasurable

14 de enero de 2026
Logotipo de Sofology - Nottingham

Respuesta de Sofology - Nottingham

Thank you so much for taking the time to share your feedback with us. We are thrilled to hear that you had a brilliant customer service experience at Sofology. Your kind words and perfect rating of 5 out of 5 truly mean a lot to our team

Valorada con 5 estrellas sobre 5

Allowed to browse recliner chairs…

Allowed to browse recliner chairs without any pressure from over attentive staff. .Assistance when we asked for it, was given quickly with a friendly demeanour.

16 de enero de 2026
Logotipo de Sofology - Nottingham

Respuesta de Sofology - Nottingham

Thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.

Valorada con 5 estrellas sobre 5

Evie was very helpful and gave great…

Evie was very helpful and gave great service

11 de enero de 2026
Logotipo de Sofology - Nottingham

Respuesta de Sofology - Nottingham

Hi there, thank you for your review. Another great review for Evie, we will make sure to pass this on! Have a nice day.

Valorada con 4 estrellas sobre 5

Ordered easily online

Store assistant very helpful but ordered from home as needed to measure it would fit.

10 de enero de 2026
Logotipo de Sofology - Nottingham

Respuesta de Sofology - Nottingham

Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!

Valorada con 5 estrellas sobre 5

Very helpful staff

Very helpful chap called Chris help answer questions about an In-stock sofa that had been reduced that I'd seen online. ordered it there and then. very happy with the deal.

15 de diciembre de 2025
Logotipo de Sofology - Nottingham

Respuesta de Sofology - Nottingham

Thank you for awarding us 5 stars Ofelia :-)

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service - Dani wasn't pushy at all just realy helpful and there when we needed information. She made the experience really positive

10 de enero de 2026
Logotipo de Sofology - Nottingham

Respuesta de Sofology - Nottingham

Hi Ms Lindsay, we are happy that your visit to the store was positive!

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