Sofology - Peterborough Opiniones 

2195
•
TrustScore: 5 sobre 5

4,8

Unit C, Boulevard Retail Park, Ste 104, PE1 2HS Peterborough, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Just wanted to call out Kate at the Peterborough store where we have just been and ordered our new sofas. She was brilliant, so welcoming not pushy and just all round friendly and helpful. Made us all... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Jamie from the Peterborough branch approached us when we entered the store just to let us know his here if we need help. No pushy sales pitch just a genuine hello! That made me feel at ease that i cou... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We came into the store in Peterborough and fell in love with the Beaumont sofa. The colour was perfect and the one in the store was just what we were looking for. We left to have a think about it and... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The whole process was over the phone and lady was so nice and so helpful,couldn't have asked for a better customer service

La empresa ha respondido


Información sobre la empresa

  1. Tienda de sofás
  2. también en la categoría
  3. Accesorios para muebles
  4. Tapicería
  5. Tienda de artículos para el hogar
  6. Tienda de mobiliario para salones
  7. Tienda de muebles

Escrito por la empresa

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Información de contacto

  • Unit C, Boulevard Retail Park, Ste 104, PE1 2HS, Peterborough, Reino Unido

4,8

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(2195)

13.841 opiniones en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

Great Experience

We had a really helpful, cheerful and patient staff member who generally offered support without being pushy. This made a very good impression of your company and a good experience all round.

25 de abril de 2026
Logotipo de Sofology - Peterborough

Respuesta de Sofology - Peterborough

Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!

Valorada con 5 estrellas sobre 5

Good easy website

Went in to view sofa helpful staff unsure of the guys name- friendly chatty didn’t do the forceful sales person pitch

27 de abril de 2026
Logotipo de Sofology - Peterborough

Respuesta de Sofology - Peterborough

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Valorada con 5 estrellas sobre 5

Great experience

Great experience at Sofology thanks to Fahmida. She was really helpful and went above and beyond to help us choose the perfect sofa for our first home. Thank you!

27 de abril de 2026
Logotipo de Sofology - Peterborough

Respuesta de Sofology - Peterborough

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Fahmida. Have a great day 😊

Valorada con 5 estrellas sobre 5

11/10 customer service experience.

The reps did not hover or make me feel pressured. They encouraged me to go home and think and measure before making a final decision. When I came back to the store and said I only had a lunch break to finalise everything, they respected this and moved quickly. I was well advised, knew all of my options and had a good idea of how the different choices would look in my home. Excellent customer service, friendly and knowledgable staff and fantastic service.

20 de abril de 2026
Logotipo de Sofology - Peterborough

Respuesta de Sofology - Peterborough

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Valorada con 5 estrellas sobre 5

We were assisted by Ben

We were assisted by Ben, he took time to explain about the product to us and he offered refreshments and many options in the store. The reception we received and customer service was out of this world

23 de abril de 2026
Logotipo de Sofology - Peterborough

Respuesta de Sofology - Peterborough

Hi there, thank you for your review. Another great review for Ben, we will make sure to pass this on! Have a nice day.

Valorada con 5 estrellas sobre 5

I recently purchased my second sofa…

I recently purchased my second sofa from Sofology, and I couldn’t be happier with the experience. I had bought from them before and chose to return because I was so happy with the quality and style.

What I really like about Sofology, is the in-store experience. The staff are always friendly, approachable, and genuinely helpful without being pushy. They gave me the space to browse at my own pace, which made the whole process feel relaxed and enjoyable.

Overall, a great experience from start to finish. I’d definitely recommend Sofology if you’re looking for quality furniture and excellent customer service.

12 de abril de 2026
Logotipo de Sofology - Peterborough

Respuesta de Sofology - Peterborough

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Valorada con 5 estrellas sobre 5

Clear and easy point of sale

Clear and easy point of sale, friendly knowledgeable staff, great choice of styles, excellent finance options, all in all a great experience. Ben in the Peterboro store was a great help to us

11 de abril de 2026
Logotipo de Sofology - Peterborough

Respuesta de Sofology - Peterborough

Hi there, thank you for your review. Another great review for Ben, we will make sure to pass this on! Have a nice day.

Valorada con 5 estrellas sobre 5

We were very impressed by Jamie and Sai…

We were very impressed by Jamie and Sai from the Peterborough store as they both had so much knowledge about the sofa we choose and they made us feel very relaxed and welcome. We did not feel we were rushed at all.

31 de marzo de 2026
Logotipo de Sofology - Peterborough

Respuesta de Sofology - Peterborough

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Valorada con 5 estrellas sobre 5

The lady that looked after us was very…

The lady that looked after us was very professional and explained everything clearly, very polite and an asset to your company.

6 de abril de 2026
Logotipo de Sofology - Peterborough

Respuesta de Sofology - Peterborough

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Valorada con 5 estrellas sobre 5

Very friendly professional service from…

Very friendly professional service from Ben at the Peterborough store
Talked through all options ie colours materials and payment options
I would recommend

6 de abril de 2026
Logotipo de Sofology - Peterborough

Respuesta de Sofology - Peterborough

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Valorada con 5 estrellas sobre 5

Daniela was excellent

Daniela was very patient, informative and provided excellent service helping us pick our sofa!

4 de abril de 2026
Logotipo de Sofology - Peterborough

Respuesta de Sofology - Peterborough

Hi there, thank you for your review. Another great review for Daniela, we will make sure to pass this on! Have a nice day.

Valorada con 5 estrellas sobre 5

We had such a great experience with the…

We had such a great experience with the Sofology team in Peterborough! Huge shoutout to Jamie and Danielle for creating such an amazing atmosphere from the moment we walked in. There was absolutely no pressure to make a purchase – just a genuinely friendly conversation that felt more like a relaxed Sunday family dinner than being in a shop.

They were incredibly patient and understanding with all of our questions (and with our little one, who was only interested in the fluffy chair the whole time 😄). Thanks to their help, we ended up choosing amazing sofas that we will be enjoying in our new home.

Thank you for making the whole experience so comfortable and enjoyable – we really appreciate it

11 de abril de 2026
Opinión espontánea
Logotipo de Sofology - Peterborough

Respuesta de Sofology - Peterborough

Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait

Valorada con 5 estrellas sobre 5

It was great experience

It was great experience. Completely hustle free. Jamie done a great job and presented all options which confirmed that i made a good decision selecting Sofology

3 de abril de 2026
Logotipo de Sofology - Peterborough

Respuesta de Sofology - Peterborough

Hi there, thank you for your review. Another great review for Jamie, we will make sure to pass this on! Have a nice day.

Valorada con 5 estrellas sobre 5

We loved the fact the salesman left us…

We loved the fact the salesman left us alone to choose at our leisure. The quality of the sofas was good too as was the choice off styles and colours .

29 de marzo de 2026
Logotipo de Sofology - Peterborough

Respuesta de Sofology - Peterborough

Hi there, thanks for taking the time to leave a 5-star review, it's great to hear feedback like this!

Valorada con 4 estrellas sobre 5

Would be an easy 5 stars if your…

Would be an easy 5 stars if your material swatches were easier to obtain. Couldn’t order on line and if it wasn’t for Sue in customer services I would have given up and purchased elsewhere.
Peterborough staff were lovely however

31 de marzo de 2026
Logotipo de Sofology - Peterborough

Respuesta de Sofology - Peterborough

Thank you so much for your feedback. We really appreciate you taking the time to share this with us. We’re sorry to hear that ordering fabric swatches wasn’t as easy as it should be, and we completely understand how frustrating that can be. It’s great to hear that Sue, in our customer services team, was able to help, and we’ll be sure to pass on your kind words to her, as well as to our Peterborough team.

Valorada con 5 estrellas sobre 5

Great staff

Great staff! They left us alone enough for us to look around freely, but great support when we needed help or advice

3 de enero de 2026
Logotipo de Sofology - Peterborough

Respuesta de Sofology - Peterborough

Hi there, thanks for your 5-star review, we really appreciate the feedback!

Valorada con 5 estrellas sobre 5

Excellent customer service

Excellent customer service. Happy thanks 😊

9 de febrero de 2026
Logotipo de Sofology - Peterborough

Respuesta de Sofology - Peterborough

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valorada con 5 estrellas sobre 5

No pressure sales

No pressure sales, friendly and helpful. Found some lovely furniture

21 de marzo de 2026
Logotipo de Sofology - Peterborough

Respuesta de Sofology - Peterborough

Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊

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