Sofology - Peterborough Opiniones 2164

TrustScore: 5 sobre 5

4,9

Unit C, Boulevard Retail Park, Ste 104, PE1 2HS Peterborough, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Me and my partner went to Sofology to look at some sofas, at start we didn’t have intention to buy one. We had some options but decided to look at other stores. I must admit, first choice is always th... Ver más

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Valorada con 5 estrellas sobre 5

Friendly, attentive and helpful staff. Not pushy and sent nice following up after visit. Remembered me two weeks later. Other staff also helpful and knowledgeable. We tried 4 different showrooms that... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We were immediately made to feel welcome. Si was very helpful, knowledgeable and attentive. We weren’t rushed but were given time to find the right piece of furniture for us.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Sofology was the first furniture store whose representatives didn’t pounce on us as soon as walked in! We were left to mooch and were gently asked if we needed help at the right time which makes a big... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de sofás
  2. Accesorios para muebles
  3. Tienda de muebles
  4. Tienda de artículos para el hogar
  5. Tienda de mobiliario para salones
  6. Tapicería

Escrito por la empresa

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Información de contacto

  • Unit C, Boulevard Retail Park, Ste 104, PE1 2HS, Peterborough, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Ben was fantastic when helping us buy…

Ben was fantastic when helping us buy the Hudson sofa at Sofology. He was friendly, knowledgeable, and gave us plenty of time and honest advice without any pressure. The whole experience was smooth and enjoyable thanks to him. Would definitely recommend Ben if you’re shopping at Sofology!

28 de enero de 2026
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Respuesta de Sofology - Peterborough

Thank you for taking the time to share your experience Zehra!

Valorada con 5 estrellas sobre 5

Great customer service

Sai the lady who helped myself and my husband was very informative, she answered all our questions, she also went through every before we brought it.
She would get an 11/10 if that was possible.

26 de enero de 2026
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Respuesta de Sofology - Peterborough

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Sai. Have a great day 😊

Valorada con 5 estrellas sobre 5

Hadi was great

Hadi was great. Very informative and helpful and such a nice young man

26 de enero de 2026
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Respuesta de Sofology - Peterborough

Thank you for awarding us 5 stars Linda

Valorada con 5 estrellas sobre 5

Very professional

Very professional, friendly and polite lady called Sai

26 de enero de 2026
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Respuesta de Sofology - Peterborough

Thank you for taking the time to leave a 5-star review!😊

Valorada con 5 estrellas sobre 5

Great customer service

24 de enero de 2026
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Respuesta de Sofology - Peterborough

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Valorada con 5 estrellas sobre 5

Hadi was super helpful and attentive…

Hadi was super helpful and attentive without crowding us during our visit. The purchase process was hassle free. I’d highly recommend a visit to Sofology, Peterborough.

24 de enero de 2026
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Respuesta de Sofology - Peterborough

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Valorada con 5 estrellas sobre 5

Ben was extremely helpful

Ben was extremely helpful and knowledgeable whilst not being pushy to make a sale.
His advise was great and helped us make a decision on the type of sofa we wanted to purchase.
I would recommend Sofology to both friends and family based on the assistance given by Ben.

23 de enero de 2026
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Respuesta de Sofology - Peterborough

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Valorada con 4 estrellas sobre 5

Great Experience

We came to your store in Peterborough two weeks before we purchased the sofa and Famida dealt with us we found her very pleasant and not to pushy for us, she followed this up with and email about a week later, so we then came back to the store last Friday and Jamie & Ben (Dan) :-) dealt with us they were both efficient and thorough and we had a great experience and therefore purchased the sofa

16 de enero de 2026
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Respuesta de Sofology - Peterborough

Thank you for taking the time to share your experience :-)

Valorada con 5 estrellas sobre 5

sofa purchase

excellent customer service

18 de enero de 2026
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Respuesta de Sofology - Peterborough

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Valorada con 4 estrellas sobre 5

Original salesman Ryan was very helpful…

Original salesman Ryan was very helpful and not at all pushy. He also supplied us with a sample of fabric to check against other furnishing.
We were let down a little though by the person we were handed over to for the finance process; even entering my DOB completely wrong by 40 years.
UPDATE. I have now had so many emails and phone calls and with not knowing what is going on that I have asked for a refund of my deposit and to cancel my order

17 de enero de 2026
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Respuesta de Sofology - Peterborough

Hi there, we are disappointed to hear that you might not have had the best experience, and this has resulted in the cancellation of your order. Sorry for any inconvenience this caused, and if you do need any further assistance please don't hesitate to reach out to us at social.media.complaints@sofology.co.uk.

Valorada con 5 estrellas sobre 5

5* service from Sai (P’boro)

Sai at Sofology Peterborough was really great. She was genuine and knowledgeable and we would definitely look for her if we went into store again.

18 de enero de 2026
Opinión espontánea
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Respuesta de Sofology - Peterborough

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Valorada con 5 estrellas sobre 5

Customer service from had was…

Customer service from had was excellent. Took the time with you and never felt rushed and explained in detail the guarantees. I would definitely recommend anyone buying your sofa from them

18 de enero de 2026
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Respuesta de Sofology - Peterborough

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Valorada con 5 estrellas sobre 5

Pleasurable shopping We were greeted when we first went into…

We were greeted when we first went into the shop where we were able to look around at our own pace. We were offered a coffee or tea, which was very welcome. The staff were very helpful,and knowledgeable but not pushy which we did tell them after we had made our purchase

14 de enero de 2026
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Respuesta de Sofology - Peterborough

We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊

Valorada con 5 estrellas sobre 5

Famida was absolutely brilliant and…

Famida was absolutely brilliant and gave all the help required to make our minds for the purchase. Manyvthanks

15 de enero de 2026
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Respuesta de Sofology - Peterborough

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Famida. Have a great day 😊

Valorada con 5 estrellas sobre 5

Kate was fantastic

Kate was fantastic, really knew her stuff, had the patience of a saint with all our questions. When asked technical questions around the exact build of the sofa option we had chosen she was knowledgeable and took the time to review the data sheets so she could be 100% certain that we were given the right information. Nothing was too much trouble and we were encouraged to spend time "playing" with the sofa so we knew it was the right choice for us.

11 de enero de 2026
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Respuesta de Sofology - Peterborough

Thank you for taking the time to write this amazing review :-)

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