Sofology - Peterborough Opiniones 

2195
•
TrustScore: 5 sobre 5

4,8

Unit C, Boulevard Retail Park, Ste 104, PE1 2HS Peterborough, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Just wanted to call out Kate at the Peterborough store where we have just been and ordered our new sofas. She was brilliant, so welcoming not pushy and just all round friendly and helpful. Made us all... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Jamie from the Peterborough branch approached us when we entered the store just to let us know his here if we need help. No pushy sales pitch just a genuine hello! That made me feel at ease that i cou... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We came into the store in Peterborough and fell in love with the Beaumont sofa. The colour was perfect and the one in the store was just what we were looking for. We left to have a think about it and... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

The sales assistant was very knowledgeable and there were no pressure in choosing nor were we under any impression we must purchase or make a decision. We were given time and support when required, wi... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de sofás
  2. también en la categoría
  3. Accesorios para muebles
  4. Tapicería
  5. Tienda de artículos para el hogar
  6. Tienda de mobiliario para salones
  7. Tienda de muebles

Escrito por la empresa

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Información de contacto

  • Unit C, Boulevard Retail Park, Ste 104, PE1 2HS, Peterborough, Reino Unido

4,8

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(2195)

13.858 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

The sales person was lovely and very…

The sales person was lovely and very personable, all credit to her for her professionalism and communication skills whilst keeping a lovely light hearted sense of humour.

7 de febrero de 2026
Logotipo de Sofology - Peterborough

Respuesta de Sofology - Peterborough

Good afternoon, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊

Valorada con 5 estrellas sobre 5

Great support

Friendly, informative and helpful
Supported through the process but not hard sell
Danielle and Ryan stood out but all staff great

2 de febrero de 2026
Logotipo de Sofology - Peterborough

Respuesta de Sofology - Peterborough

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valorada con 5 estrellas sobre 5

Very friendly and helpful

Very friendly and helpful

2 de febrero de 2026
Logotipo de Sofology - Peterborough

Respuesta de Sofology - Peterborough

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Valorada con 5 estrellas sobre 5

Great experience with Sofology

Great experience with Sofology
Famida went above and beyond
So helpful and very patient with me while taking my time in choosing my sofa
Would have no hesitation in recommending Sofology

2 de febrero de 2026
Logotipo de Sofology - Peterborough

Respuesta de Sofology - Peterborough

Thank you so much for your recommendation Miss Zoric

Valorada con 5 estrellas sobre 5

Sai is just the best as all the answers

We wanted a new sofa but was stuck with getting access into our lounge . Along came sai the most helpful and polite person full of ideas to help us find the sofa the sofa which fitted , she never did the hard sell and worked with us .She makes a good coffee too .

1 de febrero de 2026
Logotipo de Sofology - Peterborough

Respuesta de Sofology - Peterborough

Thank you for awarding us 5 stars!

Valorada con 5 estrellas sobre 5

Hadi was very knowledgeable and his…

Hadi was very knowledgeable and his attention and service to us as customers was excellent.

1 de febrero de 2026
Logotipo de Sofology - Peterborough

Respuesta de Sofology - Peterborough

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Valorada con 5 estrellas sobre 5

Sai was fantastic excellent customer…

Sai was fantastic excellent customer service she was not pushy at all and has great product knowledge

2 de febrero de 2026
Logotipo de Sofology - Peterborough

Respuesta de Sofology - Peterborough

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Valorada con 5 estrellas sobre 5

Kind and patient rep

We were welcomed. Hadi our customer representative was very patient and honest. He took his time to go through everything with us and looked at all options. Supported us to look at all colour choices carefully. Encouraged us to look in the natural light which was the best thing to do to help make our final decision. Then supported us with finalising our choices. We have two children and he was great with how he engaged with them. Made sure he went through our final decisions with us carefully to see we were happy. We have left feeling we have made the best decision. Grateful he was the person that served us

1 de febrero de 2026
Logotipo de Sofology - Peterborough

Respuesta de Sofology - Peterborough

Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this on. Thank you for taking the time to leave a review 😊

Valorada con 5 estrellas sobre 5

The service was excellent

The service was excellent, the sales lady helped picture in our lives. Not pushy. Gave alternatives. Would recommend.

1 de febrero de 2026
Logotipo de Sofology - Peterborough

Respuesta de Sofology - Peterborough

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Valorada con 5 estrellas sobre 5

Sales experience

The sales team were not pressurizing at all. They explained the basics and then allowed you to get on with viewing.
Once decided the whole process was explained and choosing fabrics in the light or dark was a great idea.
We even went away to have a coffee to decide on final design, came back and the same sale chap was busy, but the team made us a coffee while we waited to place final order.
All in all a great experience and cannot wait to get the sofa.

31 de enero de 2026
Logotipo de Sofology - Peterborough

Respuesta de Sofology - Peterborough

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Valorada con 5 estrellas sobre 5

Ben was fantastic when helping us buy…

Ben was fantastic when helping us buy the Hudson sofa at Sofology. He was friendly, knowledgeable, and gave us plenty of time and honest advice without any pressure. The whole experience was smooth and enjoyable thanks to him. Would definitely recommend Ben if you’re shopping at Sofology!

28 de enero de 2026
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Respuesta de Sofology - Peterborough

Thank you for taking the time to share your experience Zehra!

Valorada con 5 estrellas sobre 5

Great customer service

Sai the lady who helped myself and my husband was very informative, she answered all our questions, she also went through every before we brought it.
She would get an 11/10 if that was possible.

26 de enero de 2026
Logotipo de Sofology - Peterborough

Respuesta de Sofology - Peterborough

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Sai. Have a great day 😊

Valorada con 5 estrellas sobre 5

Hadi was great

Hadi was great. Very informative and helpful and such a nice young man

26 de enero de 2026
Logotipo de Sofology - Peterborough

Respuesta de Sofology - Peterborough

Thank you for awarding us 5 stars Linda

Valorada con 5 estrellas sobre 5

Very professional

Very professional, friendly and polite lady called Sai

26 de enero de 2026
Logotipo de Sofology - Peterborough

Respuesta de Sofology - Peterborough

Thank you for taking the time to leave a 5-star review!😊

Valorada con 5 estrellas sobre 5

Great customer service

24 de enero de 2026
Logotipo de Sofology - Peterborough

Respuesta de Sofology - Peterborough

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Valorada con 5 estrellas sobre 5

Hadi was super helpful and attentive…

Hadi was super helpful and attentive without crowding us during our visit. The purchase process was hassle free. I’d highly recommend a visit to Sofology, Peterborough.

24 de enero de 2026
Logotipo de Sofology - Peterborough

Respuesta de Sofology - Peterborough

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

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