Sofology - Poole Opiniones 

2560
•
TrustScore: 5 sobre 5

4,8

Wessex Gate Retail Park 4, BH15 3TE Poole, England, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Amazing service, slales Lady in the Poole store was fantastic, I dealt with the manager at Poole, he made everything fast and simple no messing around, this is the second time I've purchased a Sofolo... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We came to view sofas first time a week before our purchase and we had a great experience with one of your staff, unfortunately cannot remember his name. Tall gentleman with dark skin - he showed us... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We purchased a Great La-Z-Boy Chair, hopefully! Fortunately, I spotted the chair by accident in the showroom. I would have liked to have had more information on the range of available La-Z-Boy chai... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent choice of settees in the Poole showroom, blend of all styles. The lady (Sally Anne) that served us was first rate, not a pushy sales person like some, she was knowledgeable, even though she... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de sofás
  2. también en la categoría
  3. Accesorios para muebles
  4. Tapicería
  5. Tienda de artículos para el hogar
  6. Tienda de mobiliario para salones
  7. Tienda de muebles

Escrito por la empresa

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Información de contacto

  • Wessex Gate Retail Park 4, BH15 3TE, Poole, England, Reino Unido

4,8

Excelente

TrustScore: 5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(2560)

13.858 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Outstanding

Outstanding, both from the service from Klaudia in the Poole branch and also from the two guys doing the delivery and set up. We could not be happier with our purchase - well worth the wait!

8 de noviembre de 2025
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Respuesta de Sofology - Poole

Thank you for choosing Sofology.

Valorada con 5 estrellas sobre 5

Very good customer service.

19 de enero de 2026
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Respuesta de Sofology - Poole

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valorada con 5 estrellas sobre 5

Katie …assistant .

Katie was knowledgeable about the product .
Gave us time to talk and decide .

16 de enero de 2026
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Respuesta de Sofology - Poole

Hi there, thank you for your review. Another great review for Katie, we will make sure to pass this on! Have a nice day.

Valorada con 5 estrellas sobre 5

The young lady was very good explaining…

The young lady was very good explaining all our options and extras that were available., and about the product. A very pleasant experience

18 de enero de 2026
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Respuesta de Sofology - Poole

Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!

Valorada con 5 estrellas sobre 5

A touch of class....

Really professional, friendly and knowledgeable staff, especially Klaudia. No pressure or hard-selling, just honest advice about options and possibilities for the sofa/corner that we were interested in buying.
And indeed DID buy!

Great range of sofas too, a touch of class all round.

18 de enero de 2026
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Respuesta de Sofology - Poole

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Valorada con 5 estrellas sobre 5

Good products and knowledgable staff

Placed our order same day knowledgeable staff. Irena who dealt with was not pushy and was patient whilst we made our choice.Quality of the product was very good and sale handled very professionally.

10 de enero de 2026
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Respuesta de Sofology - Poole

Thank you for sharing your experience Stephen!

Valorada con 5 estrellas sobre 5

2 Husky chairs

The welcome approach.
Product knowledge.
Active listening.
Customer service.

11 de enero de 2026
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Respuesta de Sofology - Poole

Hi there, thanks for your 5-star review, we really appreciate the feedback!

Valorada con 5 estrellas sobre 5

Pleasant staff

Pleasant staff, no hard sell. Shout out to Katie, exemplary service.

11 de enero de 2026
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Respuesta de Sofology - Poole

Thank you so much for your 5-star review!

Valorada con 4 estrellas sobre 5

Sofa

It was really good everything was explained excellent

11 de enero de 2026
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Respuesta de Sofology - Poole

Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!

Valorada con 5 estrellas sobre 5

Enjoyable shopping experience

Very knowledgeable staff, friendly and welcoming, but no pressure-selling

10 de enero de 2026
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Respuesta de Sofology - Poole

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Valorada con 5 estrellas sobre 5

James was very helpful helping us find…

James was very helpful helping us find what we required in the colour we wanted without being a pushy salesperson whilst we looked.

10 de enero de 2026
Logotipo de Sofology - Poole

Respuesta de Sofology - Poole

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by James. Have a great day 😊

Valorada con 5 estrellas sobre 5

Informed staff

Informed staff , no high pressure sales and given plenty of time to make purchase.

10 de enero de 2026
Logotipo de Sofology - Poole

Respuesta de Sofology - Poole

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. Jason, the store manager, was very helpful. He was very customer focused and took time to explain all of our options. We felt that he genuinely wanted the whole experience to be positive and was keen that we were happy with both our purchase and the whole process. New sofas have now been ordered.

8 de enero de 2026
Logotipo de Sofology - Poole

Respuesta de Sofology - Poole

Thank you for your excellent feedback! We’re delighted to hear Jason provided such helpful, customer-focused service and took the time to explain all your options. We’ll be sure to pass on your kind words to him. Wishing you all the best with your new sofas - we hope you love them! 😊

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