Amazing service, slales Lady in the Poole store was fantastic, I dealt with the manager at Poole, he made everything fast and simple no messing around, this is the second time I've purchased a Sofolo... Ver más
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Wessex Gate Retail Park 4, BH15 3TE Poole, England, GB
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Amazing service, slales Lady in the Poole store was fantastic, I dealt with the manager at Poole, he made everything fast and simple no messing around, this is the second time I've purchased a Sofolo... Ver más
La empresa ha respondido
We came to view sofas first time a week before our purchase and we had a great experience with one of your staff, unfortunately cannot remember his name. Tall gentleman with dark skin - he showed us... Ver más
La empresa ha respondido
We purchased a Great La-Z-Boy Chair, hopefully! Fortunately, I spotted the chair by accident in the showroom. I would have liked to have had more information on the range of available La-Z-Boy chai... Ver más
La empresa ha respondido
Excellent choice of settees in the Poole showroom, blend of all styles. The lady (Sally Anne) that served us was first rate, not a pushy sales person like some, she was knowledgeable, even though she... Ver más
La empresa ha respondido
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Wessex Gate Retail Park 4, BH15 3TE, Poole, England, Reino Unido
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Great choice of sofas and excellent service...competent and professional advice...overall so far 5 star

Respuesta de Sofology - Poole
Outstanding, both from the service from Klaudia in the Poole branch and also from the two guys doing the delivery and set up. We could not be happier with our purchase - well worth the wait!

Respuesta de Sofology - Poole
We weren't pressured or followed around the showroom but help was on hand when we needed it

Respuesta de Sofology - Poole
Katie was knowledgeable about the product .
Gave us time to talk and decide .

Respuesta de Sofology - Poole
The young lady was very good explaining all our options and extras that were available., and about the product. A very pleasant experience

Respuesta de Sofology - Poole
Really professional, friendly and knowledgeable staff, especially Klaudia. No pressure or hard-selling, just honest advice about options and possibilities for the sofa/corner that we were interested in buying.
And indeed DID buy!
Great range of sofas too, a touch of class all round.

Respuesta de Sofology - Poole

Respuesta de Sofology - Poole
Very helpful salesmen both times when we came in. Shop looks beautiful tiful too.

Respuesta de Sofology - Poole
Placed our order same day knowledgeable staff. Irena who dealt with was not pushy and was patient whilst we made our choice.Quality of the product was very good and sale handled very professionally.

Respuesta de Sofology - Poole

Respuesta de Sofology - Poole
The welcome approach.
Product knowledge.
Active listening.
Customer service.

Respuesta de Sofology - Poole
Pleasant staff, no hard sell. Shout out to Katie, exemplary service.

Respuesta de Sofology - Poole

Respuesta de Sofology - Poole
Very knowledgeable staff, friendly and welcoming, but no pressure-selling

Respuesta de Sofology - Poole
James was very helpful helping us find what we required in the colour we wanted without being a pushy salesperson whilst we looked.

Respuesta de Sofology - Poole
Informed staff , no high pressure sales and given plenty of time to make purchase.

Respuesta de Sofology - Poole

Respuesta de Sofology - Poole
Excellent service. Jason, the store manager, was very helpful. He was very customer focused and took time to explain all of our options. We felt that he genuinely wanted the whole experience to be positive and was keen that we were happy with both our purchase and the whole process. New sofas have now been ordered.

Respuesta de Sofology - Poole
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