Hi I recently visited your elk mill store and I just want to share my experience. The staff gave me plenty of space to browse and there was absolutely zero pressure, which I and my daughter really a... Ver más
Localización
Cambiar localizaciónUnit 17B, Centre Retail Park, Broadway, OL2 5HX Oldham, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
We visited the Oldham store where we were helped by D, a lovely bubbly lady who was very patient, informative and helpful. She made sofa buying fun :) Can’t wait to receive sofa now!
Hannah from the Oldham branch made the whole sofa buying process easy, extremely helpful with the configuration given our difficult space, went above and beyond by providing visuals and moving sofas... Ver más
La empresa ha respondido
We visited every single sofa shop in Manchester some of which we returned a couple of times we just could not see anything we liked. We finally made a choice in Elk mill Sofology shop, Hannah assisted... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de sofás
- también en la categoría
- Accesorios para muebles
- Tapicería
- Tienda de artículos para el hogar
- Tienda de mobiliario para salones
- Tienda de muebles
Escrito por la empresa
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Información de contacto
Unit 17B, Centre Retail Park, Broadway, OL2 5HX, Oldham, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Great staff at the Oldham store
We visited the Oldham store where we were helped by D, a lovely bubbly lady who was very patient, informative and helpful. She made sofa buying fun :)
Can’t wait to receive sofa now!
Hi I recently visited your elk mill…
Hi I recently visited your elk mill store and I just want to share my experience. The staff gave me plenty of space to browse and there was absolutely zero pressure, which I and my daughter really appreciated. When I finally decided what I wanted, Millie was incredibly helpful. She is a lovely young woman and made the whole experience completely stress free. I later changed my mind from fabric to trusty leather as I went for the allure with the heated lumbar seats and built-in speakers. Dan (the manager) was helpful over the phone incredibly easy to rearrange my order.
I am pleased with there service, thank you Millie and Dan kind regards Denise O’Loughlin
Es posible que utilice la IA para responderVer más
Excellent customer service
Excellent customer service. We have purchased goods from this store on several occasions

Respuesta de Sofology - Royton Oldham
Very knowledgeable and helpful
Very knowledgeable and helpful. Did not try to rush me and I’m very happy with my choose.

Respuesta de Sofology - Royton Oldham
Had great help from Hannah she was very…
Had great help from Hannah she was very helpful when I was choosing my sofa answered all my questions

Respuesta de Sofology - Royton Oldham
Very helpful staff and very…
Very helpful staff and very knowledgeable we were not pressured to make a purchase

Respuesta de Sofology - Royton Oldham
Lovely friendly staff that don’t follow…
Lovely friendly staff that don’t follow you around while you’re browsing

Respuesta de Sofology - Royton Oldham
Thank you so much
Thank you so much, Diariou, for going that extra mile, your customer service was exceptional! xx

Respuesta de Sofology - Royton Oldham
Staff were very welcoming and…
Staff were very welcoming and knowledgeable of the products
Irma was especially attentive helpful and patient

Respuesta de Sofology - Royton Oldham
Amazing experience again
Amazing experience again! Third sofa we have bought with sofology! Staff are great!

Respuesta de Sofology - Royton Oldham

Respuesta de Sofology - Royton Oldham
He was so helpful couldn't ask for any…
He was so helpful couldn't ask for any better customer service. Love coming to sofology for my new sofas.

Respuesta de Sofology - Royton Oldham
The staff were absolutely wonderful
The staff were absolutely wonderful. We’ve been in many times (I’m very indecisive!) and every time we were treated well and the staff were so helpful and kind. The day we bought our sofa they opened the store early for us and made us a brew. They were informative and patient. Honestly a lovely experience.

Respuesta de Sofology - Royton Oldham
I had a problem with the leather on the sofa
I had a problem with the leather on the arm rest of my leather sofa. The surface had peeled off on patches. They sent a "technician" round who examined the issue. I was contacted by Sofology who claimed it was "accidental damage!!!! So I have apparently damaged the armrest by resting my arm on it!! They want £99 to come and repair a sofa which is less than 12 months old. Unbelievable. Be aware the warranty is not worth the paper it is written on as they will try to weasel their way out of fixing problems on their products or squeeze more money out of you. My last leather sofa lasted for 20 years with no problems. Disgraceful.

Respuesta de Sofology - Royton Oldham
Great place for SofasReally good choice of different sofas…
Really good choice of different sofas and good staff

Respuesta de Sofology - Royton Oldham
Great friendly staff
Great friendly staff, no pressure sales. Helpful advice very pleasant experience

Respuesta de Sofology - Royton Oldham

Respuesta de Sofology - Royton Oldham
Had a brilliant experience at your…
Had a brilliant experience at your Oldham store with Paul will definitely recommend to our family and friends well done 😀

Respuesta de Sofology - Royton Oldham
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.







