Sofology - Slough Opiniones 

1686
•
TrustScore: 4.5 sobre 5

4,7

Slough Retail Park, Twinches Lane, SL1 5AD Slough, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I have made a purchase in the Slough Sofology before and I was very happy with the service received by the lovely Sunil. The quality of the Sofas and the after care given are fantastic. I will always... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Great knowledge and information provided by Ayesha and Garry when helping me select and order my sofa. Went above and beyond to ensure it would be the right fit and colour.

Valorada con 5 estrellas sobre 5

Great experience all round, Vishal the salesman who helped us was just brilliant, very knowledgeable, friendly and warm, He asked us what our key requirements were then showed us the sofa's that s... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Went in to buy a new sofa today and had an amazing experience. Was greeted upon arrival and was assisted the whole time by the lovely Garry. From talking us through options to advising us on different... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de sofás
  2. también en la categoría
  3. Accesorios para muebles
  4. Tapicería
  5. Tienda de artículos para el hogar
  6. Tienda de mobiliario para salones
  7. Tienda de muebles

Escrito por la empresa

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Información de contacto

  • Slough Retail Park, Twinches Lane, SL1 5AD, Slough, Reino Unido

4,7

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(1686)

16.191 opiniones en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

Great Service from Ayesha and Garry

Great knowledge and information provided by Ayesha and Garry when helping me select and order my sofa.
Went above and beyond to ensure it would be the right fit and colour.

21 de septiembre de 2026
Valorada con 5 estrellas sobre 5

I gat good service from the staff who…

I gat good service from the staff who served us his name is Mohammed he is a great person thanks

18 de septiembre de 2026
Logotipo de Sofology - Slough

Respuesta de Sofology - Slough

Hi there, thank you for your review. Another great review for Mohammed, we will make sure to pass this on! Have a nice day.

Valorada con 5 estrellas sobre 5

Garry was an exceptional salesman who…

Garry was an exceptional salesman who delivered an outstanding, stress-free experience from start to finish. Approachable, knowledgeable, and genuinely focused on customer needs rather than just pushing a deal, he made selecting and purchasing our sofas seamless and enjoyable.

14 de septiembre de 2026
Logotipo de Sofology - Slough

Respuesta de Sofology - Slough

Hi there, thank you for your review. Another great review for Garry, we will make sure to pass this on! Have a nice day.

Valorada con 5 estrellas sobre 5

The staff was very helpful and…

The staff was very helpful and explained everything properly.

26 de agosto de 2026
Logotipo de Sofology - Slough

Respuesta de Sofology - Slough

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Valorada con 5 estrellas sobre 5

I have made a purchase in the Slough…

I have made a purchase in the Slough Sofology before and I was very happy with the service received by the lovely Sunil. The quality of the Sofas and the after care given are fantastic. I will always recommend Sofology to all my friends and family.

11 de septiembre de 2026
Logotipo de Sofology - Slough

Respuesta de Sofology - Slough

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Valorada con 1 estrellas sobre 5

4 different delivery dates so far!!!!

Booked a sofa months ago, had a proposed delivery date, they said they could deliver early so new date was agreed. Then they decided to change the date again, spoke to them, supplier issues blah blah. They have now changed the date again. We have paid a huge amount of money for this. What a horrific experience so far. Not just disappointing but completely messing us about taking days off work then they change the date. Totally unacceptable.

16 de septiembre de 2026
Opinión espontánea
Logotipo de Sofology - Slough

Respuesta de Sofology - Slough

Thank you for taking the time to share your feedback with us. We're truly sorry to hear about your experience. If there’s anything we can assist you with, please don’t hesitate to email us at social.media.complaints@sofology.co.uk with your order details and we'll be happy to help.

Valorada con 5 estrellas sobre 5

Professional seller

Professional seller, he gave us very good advice about the product

5 de septiembre de 2026
Logotipo de Sofology - Slough

Respuesta de Sofology - Slough

Thanks for this fabulous review. We appreciate you sharing it with others!

Valorada con 1 estrellas sobre 5

Post-sales experience is woeful

We were only told about our delivery 72 hours beforehand, which according to Sofology policy is under their 72 hour minimum timeframe to reschedule delivery! Our customer service agent told us there was nothing he could do to reschedule our short notice delivery and we would just have to refuse the order at the door if we couldn't accept it. At great personal expense, we organised workmen to remove the old sofas within 24 hours, only for the delivery to not arrive! Spoke to Sofology customer service to be told the delivery had in fact been cancelled as originally requested, just that the system hadn't been updated, and as a result we weren't informed.

Worse still, Sofology cannot reschedule delivery for us until the next business day. Zero information on when we can expect our sofas to arrive.

Zero accountability and we are left out of pocket on removal expenses due to terrible communication and customer service.

15 de septiembre de 2026
Opinión espontánea
Logotipo de Sofology - Slough

Respuesta de Sofology - Slough

Hi there, we are disappointed to hear that you might not have had the best experience. If you do need to discuss this further, please do not hesitate to email us with your order and review details over at social.media.complaints@sofology.co.uk and we'll be happy to take a look.

Valorada con 5 estrellas sobre 5

Good price

Good price . nice sofa delivered on time buy good staff

31 de agosto de 2026
Logotipo de Sofology - Slough

Respuesta de Sofology - Slough

Thank you for awarding us 5 stars Gary

Valorada con 4 estrellas sobre 5

We found the style we were looking for

We found the style we were looking for. But the experience was made better by Garry at the Slough branch, who helped to configure the sofa to our needs, took us through the purchase process smoothly, and even helped with last minute changes without any fuss. We appreciated his calm and helpful manner.

31 de agosto de 2026
Logotipo de Sofology - Slough

Respuesta de Sofology - Slough

Hi there, thank you for your review. Another great review for Garry, we will make sure to pass this on! Have a nice day.

Valorada con 5 estrellas sobre 5

No pressure sales clear

No pressure sales clear, good information about the products and process after sale and delivery.

31 de agosto de 2026
Logotipo de Sofology - Slough

Respuesta de Sofology - Slough

Thanks for this fabulous review. We appreciate you sharing it with others!

Valorada con 5 estrellas sobre 5

Polite

Polite, Helpful, afformative

26 de agosto de 2026
Logotipo de Sofology - Slough

Respuesta de Sofology - Slough

Thank you for awarding us 5 stars Mr Bucknell

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service - a lovely gentleman served us and was very helpful.

21 de agosto de 2026
Logotipo de Sofology - Slough

Respuesta de Sofology - Slough

Thank you for awarding us 5 stars Sandeep

Valorada con 5 estrellas sobre 5

well looked after by Mo and Gary

well looked after by Mo and Gary
explained to our queries which the allowed us to place the irder

10 de agosto de 2026
Logotipo de Sofology - Slough

Respuesta de Sofology - Slough

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

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