Sofology - Stockton-on-Tees Opiniones 1963

TrustScore: 5 sobre 5

4,8

Teeside Shopping Park, Sandown Way, TS17 7BT Stockton-on-Tees, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Wasn't rushed or pounced on in the store, was able to browse and sit on the sofa we liked the look of, help was available when needed, great knowledge of store sofas, was told the fratelli and the mon... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

My second time buying a sofa from Sofology. A house move has prompted a new purchase. Lots of choice. Staff are not pushy at all they leave you to browse. Lots of payment options.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We were attended to by Tony, he was very helpful. He took his time to explain designs and sizing and made me feel confident to buy the Regency sofas after he explained the aftercare service that w... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

The power recliner chair I wanted to see was in stock and happened to be in the colour I liked. I was able to try it out, ask questions, and consider alternatives, but didn’t feel pressured to make a... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de sofás
  2. Accesorios para muebles
  3. Tienda de muebles
  4. Tienda de artículos para el hogar
  5. Tienda de mobiliario para salones
  6. Tapicería

Escrito por la empresa

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Información de contacto

  • Teeside Shopping Park, Sandown Way, TS17 7BT, Stockton-on-Tees, Reino Unido

4,8

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

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Valorada con 5 estrellas sobre 5

My second time buying a sofa from…

My second time buying a sofa from Sofology.
A house move has prompted a new purchase.
Lots of choice. Staff are not pushy at all they leave you to browse.
Lots of payment options.

29 de mayo de 2026
Logotipo de Sofology - Stockton-on-Tees

Respuesta de Sofology - Stockton-on-Tees

Hi there, thanks for your 5-star review, we really appreciate the feedback!

Valorada con 1 estrellas sobre 5
Logotipo de Sofology - Stockton-on-Tees

Respuesta de Sofology - Stockton-on-Tees

Thank you for taking the time to share your feedback with us. We're truly sorry to hear about your experience. If there’s anything we can assist you with, please don’t hesitate to email us at social.media.complaints@sofology.co.uk with your order details and we'll be happy to help.

Valorada con 5 estrellas sobre 5

Wasn't rushed or pounced on in the…

Wasn't rushed or pounced on in the store, was able to browse and sit on the sofa we liked the look of, help was available when needed, great knowledge of store sofas, was told the fratelli and the monroe doesn't come in any matching fabric though but when looked online found could av both in the lifestyle nubuck stone colour so was over the moon. All staff professional yet friendly would definitely recommend to friends and family. Ordering was easy and coukd say when we couldn't av delivered due to decorating, this wasnt a issue at all. Paid a deposit in store and said woukd receive a email when ready to deliver and sort remaining balance. 5* service thank you

8 de marzo de 2026
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Respuesta de Sofology - Stockton-on-Tees

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Valorada con 5 estrellas sobre 5

Excellent sales experience by the…

Excellent sales experience by the staff. Knowledgeable about the product and suitability of what we were looking for.

7 de junio de 2026
Logotipo de Sofology - Stockton-on-Tees

Respuesta de Sofology - Stockton-on-Tees

Hi there, thanks for your 5-star review, we really appreciate the feedback!

Valorada con 5 estrellas sobre 5

Great sevice

4 de junio de 2026
Logotipo de Sofology - Stockton-on-Tees

Respuesta de Sofology - Stockton-on-Tees

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Valorada con 5 estrellas sobre 5

Emma's customer was second to none and…

Emma's customer was second to none and advise was brilliant we bought a couch and chair in minutes
Can't wait for delivery

29 de mayo de 2026
Logotipo de Sofology - Stockton-on-Tees

Respuesta de Sofology - Stockton-on-Tees

Hi there, thank you for your review. Another great review for Emma's, we will make sure to pass this on! Have a nice day.

Valorada con 4 estrellas sobre 5

The shop was very well laid out

The shop was very well laid.

The staff were very helpful and Ray who assisted us was very pleasant.

29 de mayo de 2026
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Respuesta de Sofology - Stockton-on-Tees

Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!

Valorada con 5 estrellas sobre 5

Tony was a great salesman

Tony was a great salesman and helped us with everything about our new sofa. He wasn't pushy at all and was on hand to answer any questions we had. He was very approachable and friendly.

Cheers Tony

23 de mayo de 2026
Logotipo de Sofology - Stockton-on-Tees

Respuesta de Sofology - Stockton-on-Tees

Thanks for this fabulous review. We appreciate you sharing it with others!

Valorada con 4 estrellas sobre 5

Sales guy was very helpful and answered…

Sales guy was very helpful and answered all our questions

24 de mayo de 2026
Logotipo de Sofology - Stockton-on-Tees

Respuesta de Sofology - Stockton-on-Tees

Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!

Valorada con 5 estrellas sobre 5

We were attended to by Tony

We were attended to by Tony, he was very helpful.
He took his time to explain designs and sizing and made me feel confident to buy the Regency sofas after he explained the aftercare service that we purchased also.

17 de mayo de 2026
Logotipo de Sofology - Stockton-on-Tees

Respuesta de Sofology - Stockton-on-Tees

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Tony. Have a great day 😊

Valorada con 5 estrellas sobre 5

Excellent customer service

Excellent customer service from all the sales staff over our 4 visits before buying. Never pushy or in your face. A very chilled out experience

13 de mayo de 2026
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Respuesta de Sofology - Stockton-on-Tees

Thanks for this fabulous review. We appreciate you sharing it with others!

Valorada con 5 estrellas sobre 5

Great service knowledgeable staff

Great service knowledgeable staff

7 de mayo de 2026
Logotipo de Sofology - Stockton-on-Tees

Respuesta de Sofology - Stockton-on-Tees

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valorada con 4 estrellas sobre 5

Great customer service

Great customer service, didn’t hound you , allowed you to browse around at your own pace. Staff were friendly and polite

26 de abril de 2026
Logotipo de Sofology - Stockton-on-Tees

Respuesta de Sofology - Stockton-on-Tees

Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!

Valorada con 5 estrellas sobre 5

Very professional and helpful staff

Very professional and knowledgeable staff who were very helpful and understanding of our needs.

28 de abril de 2026
Logotipo de Sofology - Stockton-on-Tees

Respuesta de Sofology - Stockton-on-Tees

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Valorada con 5 estrellas sobre 5

Lounge Chair

Excellent assistance with our purchase

27 de abril de 2026
Logotipo de Sofology - Stockton-on-Tees

Respuesta de Sofology - Stockton-on-Tees

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valorada con 5 estrellas sobre 5

Good customer service

The whole process was made easy from selecting to delivery.

13 de abril de 2026
Logotipo de Sofology - Stockton-on-Tees

Respuesta de Sofology - Stockton-on-Tees

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Valorada con 5 estrellas sobre 5

Bought a seat

Bought a seat
The guys at Stockton Teesside Park store were amazing!!!
Helpful and friendly!
Mervin 5 star

5 de abril de 2026
Logotipo de Sofology - Stockton-on-Tees

Respuesta de Sofology - Stockton-on-Tees

Thanks for this fabulous review. We appreciate you sharing it with others!

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