Wasn't rushed or pounced on in the store, was able to browse and sit on the sofa we liked the look of, help was available when needed, great knowledge of store sofas, was told the fratelli and the mon... Ver más
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Teeside Shopping Park, Sandown Way, TS17 7BT Stockton-on-Tees, GB
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Wasn't rushed or pounced on in the store, was able to browse and sit on the sofa we liked the look of, help was available when needed, great knowledge of store sofas, was told the fratelli and the mon... Ver más
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Gary was the salesperson at Sofology Teeside Park who supported us in our purchase of our new settee set. He really made the process relaxed and informative. We appreciated that he did not pressure s... Ver más
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Ray the sales person he was helpfull, answered our queries. Helped us good old fashioned customer service. He was approachable, wasn't pushy had a great sense of humour and made the transaction ver... Ver más
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The customer service was outstanding, Gary allowed us time to look before approaching and was friendly and relaxed. No pushing or grand speech, just a helpful manner and very polite. Answered our ques... Ver más
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At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Teeside Shopping Park, Sandown Way, TS17 7BT, Stockton-on-Tees, Reino Unido
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Our experience was great ,salesman very very helpful and knowledgeable, made us both at ease while choosing our furniture.

Respuesta de Sofology - Stockton-on-Tees
Such a smoothe professional service
Teeside park store chloe was amazing very helpful and informative

Respuesta de Sofology - Stockton-on-Tees
It was your assistant that made the sale he was very knowledgeable about the stock and took time with me

Respuesta de Sofology - Stockton-on-Tees
Very professional. Left us browse at leasure and was able to purchase the sofas we liked very smoothly

Respuesta de Sofology - Stockton-on-Tees

Respuesta de Sofology - Stockton-on-Tees
The staff were very helpful and knowledgeable about the sofas but were not pushy with a sale . They were also great with the kids while we were looking around the store.

Respuesta de Sofology - Stockton-on-Tees
Excellent customer service with no pressure sales

Respuesta de Sofology - Stockton-on-Tees
Friendly & helpful lady who served us. Quickly ordered & no pressure.

Respuesta de Sofology - Stockton-on-Tees
professional and helpful assistant.informative and polite.

Respuesta de Sofology - Stockton-on-Tees
The guy who sold us the sofa was brilliant, friendly warm and accommodating, couldn't recommend sofology enough, quality sofas

Respuesta de Sofology - Stockton-on-Tees
Tony the salesman was attentive and friendly, his knowledge was admiral.
Altogether a relaxing decision was made.

Respuesta de Sofology - Stockton-on-Tees
Customer service was great, detail known about sofa being purchased was great too

Respuesta de Sofology - Stockton-on-Tees
First time buyer, over the moon with my purchase, lovely clean store, friendly helpful staff, Garry was very helpful

Respuesta de Sofology - Stockton-on-Tees
The salesperson was knowledgeable, explained Everything well and made sure we were satisfied.

Respuesta de Sofology - Stockton-on-Tees
The customer service was 5 star from start to finish

Respuesta de Sofology - Stockton-on-Tees
Good service and easy to understand options with a wiee range of suites

Respuesta de Sofology - Stockton-on-Tees
Edit 18/08/26: After more back and forth, our order was cancelled and we received a full refund.
Got mislead during the purchase process, being told that the sofa would fit through the door since the backs and armrest could be broken down.
After two failed deliveries, lack of communication between Sofology and the delivery warehouse (turns out not all the backs come off), and multiple chases via phone and in-person at the store, we are left with no sofa and Sofology is not willing to waiver the cancellation fee (over £600). Now we have no sofa, it looks likely that we will be £600 out of pocket and I am 9 months pregnant. Terrible company that does not care about the wellbeing of their customers.
We will keep fighting to get the cancellation fee waivered. It is the least they could do as a goodwill gesture for all the stress, anxiety and disappointment they have caused a heavily pregnant woman and her family.
Unacceptable.

Respuesta de Sofology - Stockton-on-Tees
Very good customer and excellent quality products. Can't wait for our sofas to arrive.

Respuesta de Sofology - Stockton-on-Tees

Respuesta de Sofology - Stockton-on-Tees
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