Sofology - Swindon Opiniones 2113

TrustScore: 5 sobre 5

4,9

Unit 1, Wootton Bassett Road, SN5 8WF Swindon, England, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

My partner and I visited the Swindon branch today and had a brilliant experience, largely down to Nick. He made the whole process easy and enjoyable, incredibly knowledgeable, great to talk to, and ju... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We saw a sofa in your shop a few weeks back and fell in love with the style, we went back a few weeks after and met a lovely member of staff who welcomed us and offered us great service from start to... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Having already been into a DFS next door with no luck, we weren't too hopeful, but the assistant Shanelle was extremely helpful without being overbearing. We had two children with us, it was near to c... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Recently visited the Swindon store and were greeted and assisted by Kai. His professionalism and knowledge was outstanding, he was so helpful & patient despite our many questions! We went home to meas... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de sofás
  2. Accesorios para muebles
  3. Tienda de muebles
  4. Tienda de artículos para el hogar
  5. Tienda de mobiliario para salones
  6. Tapicería

Escrito por la empresa

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Información de contacto

  • Unit 1, Wootton Bassett Road, SN5 8WF, Swindon, England, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Great Service

All staff very helpful especially Shanelle in the Swindon branch

8 de marzo de 2026
Logotipo de Sofology - Swindon

Respuesta de Sofology - Swindon

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Valorada con 5 estrellas sobre 5

We enjoyed our experience

We toured the dfs. store which looked and felt very clean and well lit. So straight away welcoming, Lots to choose from. Luckily we knew what we were looking for. At the top of the store we both saw what we were looking at. We were treated to a lot of good information from. Marta and within the hour we had bought our two seater settee and matching. armchairs.

4 de marzo de 2026
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Respuesta de Sofology - Swindon

Thank you for awarding us 5 stars Dorothy :-)

Valorada con 5 estrellas sobre 5

Both visits were great

Both visits were great. Shanelle was very helpful, knowledgeable and not pushy. An asset to the store! We went home and measured up and returned a couple of days later where Nick answered a few more questions and we ordered! Now just waiting for the delivery, lead time gives us the opportunity to redecorate and also get rid of old sofa and recliners!

25 de febrero de 2026
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Respuesta de Sofology - Swindon

Thank you so much for your 5-star review!

Valorada con 5 estrellas sobre 5

Amazing customer service!

Amazing customer service! We needed 3 sofas and Shanelle immediately got us sorted with options and ran through everything we needed to know. Genuinely such a great sales experience just can't wait to actually have the sofas now!

28 de febrero de 2026
Logotipo de Sofology - Swindon

Respuesta de Sofology - Swindon

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Valorada con 5 estrellas sobre 5

Marta

Marta! So kind and patient. Also thank you Nick for the cappuccino

27 de febrero de 2026
Logotipo de Sofology - Swindon

Respuesta de Sofology - Swindon

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Valorada con 5 estrellas sobre 5

Kai was helpful and friendly as soon as…

Kai was helpful and friendly as soon as we walked through the door. Made it really easy to choose our new sofa

22 de febrero de 2026
Logotipo de Sofology - Swindon

Respuesta de Sofology - Swindon

Hi there, thank you for your review. Another great review for Kai, we will make sure to pass this on! Have a nice day.

Valorada con 5 estrellas sobre 5

Friendly and helpful staff

Friendly staff, no hard sell. We were left to browse and not feel pressured.
Shanelle was very helpful answering all our concerns about the sofa fitting through the doors.

21 de febrero de 2026
Logotipo de Sofology - Swindon

Respuesta de Sofology - Swindon

Hi there, thank you for your review. Another great review for Shanelle, we will make sure to pass this on! Have a nice day.

Valorada con 5 estrellas sobre 5

Zenyol and team in Swindon

Zenyol and team in Swindon were incredible, we had an awkward brief and within seconds the team came together to brainstorm options for us. We weren’t expecting to find something so suited to us. Thank you!

17 de febrero de 2026
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Respuesta de Sofology - Swindon

Thank you for awarding us 5 stars Hannah

Valorada con 5 estrellas sobre 5

Helpful assistance that did not…

Helpful assistance that did not pressure for a purchase

16 de febrero de 2026
Logotipo de Sofology - Swindon

Respuesta de Sofology - Swindon

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Valorada con 5 estrellas sobre 5

Great Customer Service

Great Customer service by Kyle

15 de febrero de 2026
Logotipo de Sofology - Swindon

Respuesta de Sofology - Swindon

Hi there, thank you for your review. Another great review for Kyle, we will make sure to pass this on! Have a nice day.

Valorada con 5 estrellas sobre 5

Very good experience

Very good experience, Very happy and cheerful employee. Happy with sofa options.
Thank you especially to Kai

15 de febrero de 2026
Logotipo de Sofology - Swindon

Respuesta de Sofology - Swindon

Hi there, thanks for your 5-star review, we really appreciate the feedback!

Valorada con 5 estrellas sobre 5

Great sofa and a good price

Great sofa and a good price, Shanelle was very helpfull and knowledgeable about the sofa along with top tips for aftercare of the sofa.
I would definitely recommend going to Sofology.

14 de febrero de 2026
Logotipo de Sofology - Swindon

Respuesta de Sofology - Swindon

Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!

Valorada con 5 estrellas sobre 5

The salesperson who helped me…

The salesperson who helped me understand the different cushions and fabrics. There was no hard sell, but he was very helpful and this made me go back with my husband and order the sofas

14 de febrero de 2026
Logotipo de Sofology - Swindon

Respuesta de Sofology - Swindon

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Valorada con 5 estrellas sobre 5

Very pleased with our visit!

Very pleased with our picture and Nick that helped us with any questions was very knowledgable and very helpful. No heavy salesperson interrupting our visit but on hand if we needed anything. Would highly recommend Sofology to friends and family plus the Latte was lovely !!!!

13 de febrero de 2026
Logotipo de Sofology - Swindon

Respuesta de Sofology - Swindon

Thank you for awarding us 5 stars Mrs Franklin

Valorada con 5 estrellas sobre 5

Thanks Nick! Great experience

Thank you to Nick for the fantastic experience we had buying our sofa. Whilst of course we fell in love with the sofa and cannot wait to receive it, the buying experience itself was superb! He was perceptive in understanding what we were looking for, helpful in making the process smooth and just a good fun guy to deal with. Thank you very much!

11 de febrero de 2026
Logotipo de Sofology - Swindon

Respuesta de Sofology - Swindon

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Nick. Have a great day 😊

Valorada con 5 estrellas sobre 5

Helpful

Helpful, quick service

8 de febrero de 2026
Logotipo de Sofology - Swindon

Respuesta de Sofology - Swindon

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

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