Sofology - Swindon Opiniones 

2144
•
TrustScore: 5 sobre 5

4,9

Unit 1, Wootton Bassett Road, SN5 8WF Swindon, England, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Treated with professionalism the moment we walked through the door. No heavy handed sales tactics. Sales team were knowledgeable and helpful.

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Fantastic experience, knowledgeable sales person who was very helpful. Online app easy to use to confirm order after advice from sales person. We’ll wait to see the standard of product once delivered... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Very friendly experienced and professional A little surprised they don’t automatically hand you a sofa care kit during the process in with the overall cost, to ensure you use it. You are paying £4,... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The customer service was top class and the products we asked about were all explained to us in great depth. Caitlin did a top job and we'd definitely recommend the store to others.

La empresa ha respondido


Información sobre la empresa

  1. Tienda de sofás
  2. también en la categoría
  3. Accesorios para muebles
  4. Tapicería
  5. Tienda de artículos para el hogar
  6. Tienda de mobiliario para salones
  7. Tienda de muebles

Escrito por la empresa

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Información de contacto

  • Unit 1, Wootton Bassett Road, SN5 8WF, Swindon, England, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(2144)

13.841 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Zenyol and team in Swindon

Zenyol and team in Swindon were incredible, we had an awkward brief and within seconds the team came together to brainstorm options for us. We weren’t expecting to find something so suited to us. Thank you!

17 de febrero de 2026
Logotipo de Sofology - Swindon

Respuesta de Sofology - Swindon

Thank you for awarding us 5 stars Hannah

Valorada con 5 estrellas sobre 5

Helpful assistance that did not…

Helpful assistance that did not pressure for a purchase

16 de febrero de 2026
Logotipo de Sofology - Swindon

Respuesta de Sofology - Swindon

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Valorada con 5 estrellas sobre 5

Great Customer Service

Great Customer service by Kyle

15 de febrero de 2026
Logotipo de Sofology - Swindon

Respuesta de Sofology - Swindon

Hi there, thank you for your review. Another great review for Kyle, we will make sure to pass this on! Have a nice day.

Valorada con 5 estrellas sobre 5

Very good experience

Very good experience, Very happy and cheerful employee. Happy with sofa options.
Thank you especially to Kai

15 de febrero de 2026
Logotipo de Sofology - Swindon

Respuesta de Sofology - Swindon

Hi there, thanks for your 5-star review, we really appreciate the feedback!

Valorada con 5 estrellas sobre 5

Great sofa and a good price

Great sofa and a good price, Shanelle was very helpfull and knowledgeable about the sofa along with top tips for aftercare of the sofa.
I would definitely recommend going to Sofology.

14 de febrero de 2026
Logotipo de Sofology - Swindon

Respuesta de Sofology - Swindon

Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!

Valorada con 5 estrellas sobre 5

The salesperson who helped me…

The salesperson who helped me understand the different cushions and fabrics. There was no hard sell, but he was very helpful and this made me go back with my husband and order the sofas

14 de febrero de 2026
Logotipo de Sofology - Swindon

Respuesta de Sofology - Swindon

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Valorada con 5 estrellas sobre 5

Very pleased with our visit!

Very pleased with our picture and Nick that helped us with any questions was very knowledgable and very helpful. No heavy salesperson interrupting our visit but on hand if we needed anything. Would highly recommend Sofology to friends and family plus the Latte was lovely !!!!

13 de febrero de 2026
Logotipo de Sofology - Swindon

Respuesta de Sofology - Swindon

Thank you for awarding us 5 stars Mrs Franklin

Valorada con 5 estrellas sobre 5

Thanks Nick! Great experience

Thank you to Nick for the fantastic experience we had buying our sofa. Whilst of course we fell in love with the sofa and cannot wait to receive it, the buying experience itself was superb! He was perceptive in understanding what we were looking for, helpful in making the process smooth and just a good fun guy to deal with. Thank you very much!

11 de febrero de 2026
Logotipo de Sofology - Swindon

Respuesta de Sofology - Swindon

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Nick. Have a great day 😊

Valorada con 5 estrellas sobre 5

Helpful

Helpful, quick service

8 de febrero de 2026
Logotipo de Sofology - Swindon

Respuesta de Sofology - Swindon

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Valorada con 5 estrellas sobre 5

very polite staff,helpful and…gn

very polite staff,helpful and informative but not pushy

10 de febrero de 2026
Logotipo de Sofology - Swindon

Respuesta de Sofology - Swindon

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Valorada con 5 estrellas sobre 5

Amazing customer service being given in…

Amazing customer service being given in a relaxed but attentive manner. No pressure, no hard sell. It was brilliant. Always really helpful when needed but not pushy. It made for a relaxed but informative atmosphere. Would highly recommend the Swindon branch, Nick in particular! Thankyou

7 de febrero de 2026
Logotipo de Sofology - Swindon

Respuesta de Sofology - Swindon

Good afternoon, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊

Valorada con 5 estrellas sobre 5

Great experience buying a sofa with…

Great experience buying a sofa with Sofology. Everything went very smoothly, and Shanelle was extremely professional, friendly, and helpful throughout the process. Really happy with the service

4 de febrero de 2026
Logotipo de Sofology - Swindon

Respuesta de Sofology - Swindon

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

Valorada con 5 estrellas sobre 5

Nick in Swindon

We were looked after by Nick and he took time to explain about the different fabrics available (including those most resistant to pet clawing) and gave us information on prices and delivery times on several products. He was very knowledgeable and made us feel welcome.
He also requested samples of the fabrics the suites are made from. Unfortunately we only received the swatch of the main suite and didn't receive those for the cushions. It would be extremely useful to receive those too as we are trying to buy curtains which will be suitable.

31 de enero de 2026
Logotipo de Sofology - Swindon

Respuesta de Sofology - Swindon

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

Valorada con 4 estrellas sobre 5

Time taken

Time taken, absolutely no rush. Excellent service

11 de enero de 2026
Logotipo de Sofology - Swindon

Respuesta de Sofology - Swindon

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Valorada con 5 estrellas sobre 5

Everyone was friendly and helpful and…

Everyone was friendly and helpful and understood what they were selling

2 de febrero de 2026
Logotipo de Sofology - Swindon

Respuesta de Sofology - Swindon

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Valorada con 5 estrellas sobre 5

A warm and friendly greeting on…

A warm and friendly greeting on entering the store. Great selection of sofas, we’d been to other stores. Sofologist (Kai), was very helpful, including making us a coffee. He explained all of the features of the sofa we liked and was very good at explaining all of the financial aspects.

2 de febrero de 2026
Logotipo de Sofology - Swindon

Respuesta de Sofology - Swindon

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Valorada con 5 estrellas sobre 5

Great

Great, efficient service.

1 de febrero de 2026
Logotipo de Sofology - Swindon

Respuesta de Sofology - Swindon

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valorada con 5 estrellas sobre 5

Marta,who was dealing with us,was very…

Marta,who was dealing with us,was very patient, we had a sofa in mind, but was not practical for us,she was very helpful and didn't rush us.

31 de enero de 2026
Logotipo de Sofology - Swindon

Respuesta de Sofology - Swindon

Hi there, thank you for your review. Another great review for Marta, we will make sure to pass this on! Have a nice day.

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