Sofology - Swindon Opiniones 2114

TrustScore: 5 sobre 5

4,9

Unit 1, Wootton Bassett Road, SN5 8WF Swindon, England, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

My partner and I visited the Swindon branch today and had a brilliant experience, largely down to Nick. He made the whole process easy and enjoyable, incredibly knowledgeable, great to talk to, and ju... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We saw a sofa in your shop a few weeks back and fell in love with the style, we went back a few weeks after and met a lovely member of staff who welcomed us and offered us great service from start to... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Having already been into a DFS next door with no luck, we weren't too hopeful, but the assistant Shanelle was extremely helpful without being overbearing. We had two children with us, it was near to c... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Recently visited the Swindon store and were greeted and assisted by Kai. His professionalism and knowledge was outstanding, he was so helpful & patient despite our many questions! We went home to meas... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de sofás
  2. Accesorios para muebles
  3. Tienda de muebles
  4. Tienda de artículos para el hogar
  5. Tienda de mobiliario para salones
  6. Tapicería

Escrito por la empresa

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Información de contacto

  • Unit 1, Wootton Bassett Road, SN5 8WF, Swindon, England, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Katlyn

Katlyn was so helpful when we made our first visit but didn't crowd us so today we went back and made our purchase with her everything was explained to us very pleased with our experience.

2 de enero de 2026
Logotipo de Sofology - Swindon

Respuesta de Sofology - Swindon

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

Valorada con 5 estrellas sobre 5

Friendly staff and a wide range of…

Friendly staff and a wide range of styles

2 de enero de 2026
Logotipo de Sofology - Swindon

Respuesta de Sofology - Swindon

Hello, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Valorada con 5 estrellas sobre 5

Great service & product knowledge

Great service & product knowledge. Very welcoming too.

30 de diciembre de 2025
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Respuesta de Sofology - Swindon

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Valorada con 5 estrellas sobre 5

Excellent sales assistant

Having already been into a DFS next door with no luck, we weren't too hopeful, but the assistant Shanelle was extremely helpful without being overbearing. We had two children with us, it was near to closing but we never felt rushed. We were offered drinks and biscuits, given space to look around and given all the information we needed, before we knew we needed it! I could not praise Shanelle highly enough and we made a purchase that day.

27 de diciembre de 2025
Opinión espontánea
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Respuesta de Sofology - Swindon

Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊

Valorada con 5 estrellas sobre 5

Beautiful customer service the salesman…

Beautiful customer service the salesman was spot on good knowledge of the product choices he had

29 de diciembre de 2025
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Respuesta de Sofology - Swindon

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Valorada con 5 estrellas sobre 5

Happy customers 🙂

We were welcomed as soon as we got in through the door by Kai , offered drinks and were made welcome to browse the sofas at our leisure. He was extremely helpful and showed us all of the sofas and what they were capable of.
We were able to browse at our leisure with no pressure.
When we found a suitable sofa, Caitlin offered assistance, and again assisted us with no pressure put upon us to purchase, a welcome change. She gave us all the details of the options available to us, sizes and measurements and relevant prices. We were given all the time we needed. Well done both for being so helpful and polite .

31 de diciembre de 2025
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Respuesta de Sofology - Swindon

Hello, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valorada con 5 estrellas sobre 5

Kai was amazing helped with everything…

Kai was amazing helped with everything and was very good with our three kids all staff was amazing with my children.

31 de diciembre de 2025
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Respuesta de Sofology - Swindon

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Valorada con 5 estrellas sobre 5

Excellent customer service

From the moment we walked through the doors until we made our purchase the staff were really helpful but not constantly following you around.

Shanelle helped us and was absolutely amazing, explaining everything from measurements to ensure it would fit in our home, fabrics and what the sofas were constructed with. ⭐️⭐️⭐️⭐️⭐️

29 de diciembre de 2025
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Respuesta de Sofology - Swindon

Thank you for the fantastic 5-star review! ⭐⭐⭐⭐⭐

Valorada con 5 estrellas sobre 5

The staff member Shanelle at Swindon…

The staff member Shanelle at Swindon has to have a big shout out. Her knowledge was excellent. We were very limited in styles we could have but she helped considerably.

30 de diciembre de 2025
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Respuesta de Sofology - Swindon

Thank you so much for your 5-star review! ⭐⭐⭐⭐⭐

Valorada con 5 estrellas sobre 5

Great staff was served by Kai

Great staff was served by Kai, who was really friendly and answered all our questions which was very helpful.
Hot chocolate was amazing aswell!

28 de diciembre de 2025
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Respuesta de Sofology - Swindon

Thank you for awarding us 5 Stars :-)

Valorada con 5 estrellas sobre 5

Mart and nick at Swindon store were…

Mart and nick at Swindon store were excellent, informative and friendly.

26 de diciembre de 2025
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Respuesta de Sofology - Swindon

We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊

Valorada con 5 estrellas sobre 5

Purchase of two recliners

We visited the Swindon branch of
Sofology and as soon as we arrived, we were welcomed by Shanelle, who was extremely helpful and knowledgeable of the furniture/fabrics we ordered. Our experience was very positive from start to finish and we were pleased with our
Purchase .

20 de diciembre de 2025
Logotipo de Sofology - Swindon

Respuesta de Sofology - Swindon

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

Valorada con 5 estrellas sobre 5

Love our new sofa

Love our new sofa, it's perfect. The guy in store was great, delivery all on time and sofa looks amazing and so comfy!

24 de octubre de 2025
Opinión espontánea
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Respuesta de Sofology - Swindon

Hi there, thank you for taking the time to leave a 5-star review!😊

Valorada con 5 estrellas sobre 5

Excellent product

Excellent product, customer service in store also very helpful. Would highly recommend.

26 de agosto de 2025
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Respuesta de Sofology - Swindon

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Valorada con 5 estrellas sobre 5

Swindon Store - Duella

Duella from the Swindon store was excellent - no pushy sales tactics, just extremely helpful and knew all the answers to our questions. Very refreshing in a world where you’re accosted to buy something as soon as you step foot in the door. Thank you!

20 de diciembre de 2025
Opinión espontánea
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Respuesta de Sofology - Swindon

Amazing review, thank you for taking the time to share!

Valorada con 5 estrellas sobre 5

Good experience in the store

We really liked not being pestered and able to take our time choosing our sofas. Nick was very friendly and helpful once we were ready to purchase.

14 de diciembre de 2025
Logotipo de Sofology - Swindon

Respuesta de Sofology - Swindon

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Valorada con 5 estrellas sobre 5

Fantastic customer service from Nick…

Fantastic customer service from Nick and Shanelle at Swindon store, really helpful and informative- thank you!

10 de diciembre de 2025
Logotipo de Sofology - Swindon

Respuesta de Sofology - Swindon

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valorada con 5 estrellas sobre 5

The staff are knowledgeable

The staff are knowledgeable, well trained and welcoming.Kai provided my family with assistance on a number of occasions and the information given resulted in a sale. Other members of staff were also very attentive giving plenty of time that helps with the buying process.

12 de diciembre de 2025
Logotipo de Sofology - Swindon

Respuesta de Sofology - Swindon

Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!

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