Sofology - Swindon Opiniones 

2144
•
TrustScore: 5 sobre 5

4,9

Unit 1, Wootton Bassett Road, SN5 8WF Swindon, England, GB

•

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Treated with professionalism the moment we walked through the door. No heavy handed sales tactics. Sales team were knowledgeable and helpful.

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Fantastic experience, knowledgeable sales person who was very helpful. Online app easy to use to confirm order after advice from sales person. We’ll wait to see the standard of product once delivered... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Very friendly experienced and professional A little surprised they don’t automatically hand you a sofa care kit during the process in with the overall cost, to ensure you use it. You are paying £4,... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The customer service was top class and the products we asked about were all explained to us in great depth. Caitlin did a top job and we'd definitely recommend the store to others.

La empresa ha respondido


Información sobre la empresa

  1. Tienda de sofás
  2. también en la categoría
  3. Accesorios para muebles
  4. Tapicería
  5. Tienda de artículos para el hogar
  6. Tienda de mobiliario para salones
  7. Tienda de muebles

Escrito por la empresa

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Información de contacto

  • Unit 1, Wootton Bassett Road, SN5 8WF, Swindon, England, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,9

Todas las opiniones

(2144)

13.841 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Enjoyed shopping at Sofology lots of…

Enjoyed shopping at Sofology lots of choice no hard sell and Kui was very knowledgeable and friendly

10 de enero de 2026
Logotipo de Sofology - Swindon

Respuesta de Sofology - Swindon

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Valorada con 5 estrellas sobre 5

Very good customer service

Very good customer service and very knowledgeable about the product

10 de enero de 2026
Logotipo de Sofology - Swindon

Respuesta de Sofology - Swindon

Hi there, thanks for taking the time to leave a 5 star review, it's great to hear feedback like this!

Valorada con 5 estrellas sobre 5

Choosing a small 2 seater sofa was made…

Choosing a small 2 seater sofa was made so easy when we visited Swindon show room. We were given measurements of the sofa we had chosen, which didn’t take long , to double check it would fit in our room. By the afternoon I phoned to order it and put deposit down: it took seconds. The assistant was so helpful, clear with the offers: a very good experience.

9 de enero de 2026
Logotipo de Sofology - Swindon

Respuesta de Sofology - Swindon

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Valorada con 5 estrellas sobre 5

Great customer service

Great customer service, really helpful and friendly and all the sofas we viewed looked amazing

7 de enero de 2026
Logotipo de Sofology - Swindon

Respuesta de Sofology - Swindon

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Valorada con 5 estrellas sobre 5

Lovely customer service

Lovely customer service. Not pushy or persuasive. Can’t wait to see our new sofa in our new home

2 de enero de 2026
Logotipo de Sofology - Swindon

Respuesta de Sofology - Swindon

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Valorada con 5 estrellas sobre 5

Friendly Staff

Had a good experience of buying a recliner sofa with massage from the store as the staffs were really friendly & patient.

3 de enero de 2026
Logotipo de Sofology - Swindon

Respuesta de Sofology - Swindon

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Valorada con 4 estrellas sobre 5

My experience in your shop was very pleasing.

My experience in your shop was made very easy by the friendly and helpful attitude, and seemingly vast knowledge from Shanelle who welcomed me, and then served me the next day when I arrived to place an order. Thank you Shanelle! After later visiting 2 other stores, I came back to Sofology and ordered the sofa suite I preferred. The only disappointment was that my favoured suite was not in the sale.

3 de enero de 2026
Logotipo de Sofology - Swindon

Respuesta de Sofology - Swindon

Thanks so much for your 4-star review! ⭐⭐⭐⭐

Valorada con 5 estrellas sobre 5

Knowledgable on product and services…

Knowledgable on product and services and very friendly .
Good service all round .

3 de enero de 2026
Logotipo de Sofology - Swindon

Respuesta de Sofology - Swindon

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Valorada con 5 estrellas sobre 5

Highly Recommend-sofa purchased

Sales personnel very professional, polite and thorough from start to finish.
Sofa purchased

3 de enero de 2026
Logotipo de Sofology - Swindon

Respuesta de Sofology - Swindon

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Valorada con 5 estrellas sobre 5

Katlyn

Katlyn was so helpful when we made our first visit but didn't crowd us so today we went back and made our purchase with her everything was explained to us very pleased with our experience.

2 de enero de 2026
Logotipo de Sofology - Swindon

Respuesta de Sofology - Swindon

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

Valorada con 5 estrellas sobre 5

Friendly staff and a wide range of…

Friendly staff and a wide range of styles

2 de enero de 2026
Logotipo de Sofology - Swindon

Respuesta de Sofology - Swindon

Hello, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Valorada con 5 estrellas sobre 5

Great service & product knowledge

Great service & product knowledge. Very welcoming too.

30 de diciembre de 2025
Logotipo de Sofology - Swindon

Respuesta de Sofology - Swindon

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Valorada con 5 estrellas sobre 5

Excellent sales assistant

Having already been into a DFS next door with no luck, we weren't too hopeful, but the assistant Shanelle was extremely helpful without being overbearing. We had two children with us, it was near to closing but we never felt rushed. We were offered drinks and biscuits, given space to look around and given all the information we needed, before we knew we needed it! I could not praise Shanelle highly enough and we made a purchase that day.

27 de diciembre de 2025
Opinión espontánea
Logotipo de Sofology - Swindon

Respuesta de Sofology - Swindon

Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊

Valorada con 5 estrellas sobre 5

Beautiful customer service the salesman…

Beautiful customer service the salesman was spot on good knowledge of the product choices he had

29 de diciembre de 2025
Logotipo de Sofology - Swindon

Respuesta de Sofology - Swindon

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Valorada con 5 estrellas sobre 5

Happy customers 🙂

We were welcomed as soon as we got in through the door by Kai , offered drinks and were made welcome to browse the sofas at our leisure. He was extremely helpful and showed us all of the sofas and what they were capable of.
We were able to browse at our leisure with no pressure.
When we found a suitable sofa, Caitlin offered assistance, and again assisted us with no pressure put upon us to purchase, a welcome change. She gave us all the details of the options available to us, sizes and measurements and relevant prices. We were given all the time we needed. Well done both for being so helpful and polite .

31 de diciembre de 2025
Logotipo de Sofology - Swindon

Respuesta de Sofology - Swindon

Hello, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valorada con 5 estrellas sobre 5

Kai was amazing helped with everything…

Kai was amazing helped with everything and was very good with our three kids all staff was amazing with my children.

31 de diciembre de 2025
Logotipo de Sofology - Swindon

Respuesta de Sofology - Swindon

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Valorada con 5 estrellas sobre 5

Excellent customer service

From the moment we walked through the doors until we made our purchase the staff were really helpful but not constantly following you around.

Shanelle helped us and was absolutely amazing, explaining everything from measurements to ensure it would fit in our home, fabrics and what the sofas were constructed with. ⭐️⭐️⭐️⭐️⭐️

29 de diciembre de 2025
Logotipo de Sofology - Swindon

Respuesta de Sofology - Swindon

Thank you for the fantastic 5-star review! ⭐⭐⭐⭐⭐

Valorada con 5 estrellas sobre 5

The staff member Shanelle at Swindon…

The staff member Shanelle at Swindon has to have a big shout out. Her knowledge was excellent. We were very limited in styles we could have but she helped considerably.

30 de diciembre de 2025
Logotipo de Sofology - Swindon

Respuesta de Sofology - Swindon

Thank you so much for your 5-star review! ⭐⭐⭐⭐⭐

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más