Treated with professionalism the moment we walked through the door. No heavy handed sales tactics. Sales team were knowledgeable and helpful.
La empresa ha respondido
Unit 1, Wootton Bassett Road, SN5 8WF Swindon, England, GB
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Treated with professionalism the moment we walked through the door. No heavy handed sales tactics. Sales team were knowledgeable and helpful.
La empresa ha respondido
Fantastic experience, knowledgeable sales person who was very helpful. Online app easy to use to confirm order after advice from sales person. We’ll wait to see the standard of product once delivered... Ver más
La empresa ha respondido
Very friendly experienced and professional A little surprised they don’t automatically hand you a sofa care kit during the process in with the overall cost, to ensure you use it. You are paying £4,... Ver más
La empresa ha respondido
The customer service was top class and the products we asked about were all explained to us in great depth. Caitlin did a top job and we'd definitely recommend the store to others.
La empresa ha respondido
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Unit 1, Wootton Bassett Road, SN5 8WF, Swindon, England, Reino Unido
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Enjoyed shopping at Sofology lots of choice no hard sell and Kui was very knowledgeable and friendly

Respuesta de Sofology - Swindon
Very good customer service and very knowledgeable about the product

Respuesta de Sofology - Swindon
Choosing a small 2 seater sofa was made so easy when we visited Swindon show room. We were given measurements of the sofa we had chosen, which didn’t take long , to double check it would fit in our room. By the afternoon I phoned to order it and put deposit down: it took seconds. The assistant was so helpful, clear with the offers: a very good experience.

Respuesta de Sofology - Swindon
Great customer service, really helpful and friendly and all the sofas we viewed looked amazing

Respuesta de Sofology - Swindon

Respuesta de Sofology - Swindon
Lovely customer service. Not pushy or persuasive. Can’t wait to see our new sofa in our new home

Respuesta de Sofology - Swindon
Very good service from the start a very helpful team of people who were all very knowledgable and polite

Respuesta de Sofology - Swindon
Had a good experience of buying a recliner sofa with massage from the store as the staffs were really friendly & patient.

Respuesta de Sofology - Swindon
My experience in your shop was made very easy by the friendly and helpful attitude, and seemingly vast knowledge from Shanelle who welcomed me, and then served me the next day when I arrived to place an order. Thank you Shanelle! After later visiting 2 other stores, I came back to Sofology and ordered the sofa suite I preferred. The only disappointment was that my favoured suite was not in the sale.

Respuesta de Sofology - Swindon
Knowledgable on product and services and very friendly .
Good service all round .

Respuesta de Sofology - Swindon
Sales personnel very professional, polite and thorough from start to finish.
Sofa purchased

Respuesta de Sofology - Swindon
Katlyn was so helpful when we made our first visit but didn't crowd us so today we went back and made our purchase with her everything was explained to us very pleased with our experience.

Respuesta de Sofology - Swindon

Respuesta de Sofology - Swindon
Great service & product knowledge. Very welcoming too.

Respuesta de Sofology - Swindon
Having already been into a DFS next door with no luck, we weren't too hopeful, but the assistant Shanelle was extremely helpful without being overbearing. We had two children with us, it was near to closing but we never felt rushed. We were offered drinks and biscuits, given space to look around and given all the information we needed, before we knew we needed it! I could not praise Shanelle highly enough and we made a purchase that day.

Respuesta de Sofology - Swindon
Beautiful customer service the salesman was spot on good knowledge of the product choices he had

Respuesta de Sofology - Swindon
We were welcomed as soon as we got in through the door by Kai , offered drinks and were made welcome to browse the sofas at our leisure. He was extremely helpful and showed us all of the sofas and what they were capable of.
We were able to browse at our leisure with no pressure.
When we found a suitable sofa, Caitlin offered assistance, and again assisted us with no pressure put upon us to purchase, a welcome change. She gave us all the details of the options available to us, sizes and measurements and relevant prices. We were given all the time we needed. Well done both for being so helpful and polite .

Respuesta de Sofology - Swindon
Kai was amazing helped with everything and was very good with our three kids all staff was amazing with my children.

Respuesta de Sofology - Swindon
From the moment we walked through the doors until we made our purchase the staff were really helpful but not constantly following you around.
Shanelle helped us and was absolutely amazing, explaining everything from measurements to ensure it would fit in our home, fabrics and what the sofas were constructed with. ⭐️⭐️⭐️⭐️⭐️

Respuesta de Sofology - Swindon
The staff member Shanelle at Swindon has to have a big shout out. Her knowledge was excellent. We were very limited in styles we could have but she helped considerably.

Respuesta de Sofology - Swindon
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