The customer Service agent was professional in his approach and left us to try out the furniture and also was around when we had questions. He also explained the differences between different sofas, m... Ver más
La empresa ha respondido
Unit E4, Lakeside Retail Park, West Thurrock Way, RM20 1WN Thurrock, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
The customer Service agent was professional in his approach and left us to try out the furniture and also was around when we had questions. He also explained the differences between different sofas, m... Ver más
La empresa ha respondido
We finally got our dream sofa from Sofology, all thanks to Mr. Saad! Even though we'd had trouble with their installment system before, he encouraged us to try again. His professional and friendly app... Ver más
La empresa ha respondido
Was greeted when arrived without being bombarded with unwanted sales info i was allowed to wander around the store without feeling pressured. On finding a sofa I liked the salesman was immediately ava... Ver más
La empresa ha respondido
From the moment we walked in we was greeted and made to feel welcome , Fern was very knowledgeable and helpful , we was made comfortable and not rushed during our purchase , amazing service and we ar... Ver más
La empresa ha respondido
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Unit E4, Lakeside Retail Park, West Thurrock Way, RM20 1WN, Thurrock, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Our salesman Steve was very professional and a really lovely person and gave us great advice and to top it off he was a hammers fan ⚒️ just like me we purchased our Sofa today and can’t wait for it to arrive
Many thanks Jason

Respuesta de Sofology - Thurrock
Steve at Thurrock was great! He was really helpful and expertly guided us through our choices. He carefully considered our requirements and helped us pick our dream sofas. He even rearranged the sofa to help us visualise what we'd be buying. Excellent friendly service!

Respuesta de Sofology - Thurrock
Rob was very helpful with helping us find the right sofa to fit in our awkward dimensions

Respuesta de Sofology - Thurrock
Steve, very knowledgeable, no pressure, excellent service. Highly recommend.

Respuesta de Sofology - Thurrock
Excellent service all round. Ameet was polite and friendly, he was knowledgeable and helpful without being pushy. We would recommend this store.

Respuesta de Sofology - Thurrock
Explained fully benefits of products we were interested in and additional information to gliders , insurance cleaners etc .

Respuesta de Sofology - Thurrock
Steve at the Thurrock store was exceptionally helpful and patient. Thank you for your help.

Respuesta de Sofology - Thurrock
Rob from the Thurrock branch was amazing. 5 start service excellent

Respuesta de Sofology - Thurrock
Great service from Rob at lakeside. Very happy.

Respuesta de Sofology - Thurrock
We received an excellent service from Steve at Thurrock sofology. He was patient and made the purchase as easy as possible for us.

Respuesta de Sofology - Thurrock
I was served by Steve, he was so helpful and excellent in his explanation of everything, couldn’t have been better, a very good manner, he deserves every bit of praise

Respuesta de Sofology - Thurrock

Respuesta de Sofology - Thurrock
We knew exactly what we wanted to order and Theresa, the sales assistant made it very easy for us to do so. She talked through the delivery options so we felt confident of a smooth delivery and set up of the sofa. All in all a pleasurable experience!

Respuesta de Sofology - Thurrock
Very efficient agent not pushy let us choose and have time to think and see exactly what wr wanted

Respuesta de Sofology - Thurrock
Great service and very helpful staff. Steve was very informative, great service.

Respuesta de Sofology - Thurrock
Absolutely amazing, the sales agent Faye at Thurrock store was great, she provided all the information about the sofa and had good knowledge of the product. Answering all our questions to make it easy for us to decide on the sofa. Overall great experience and found it easy to make the purchase.

Respuesta de Sofology - Thurrock
Had a great experience with Rob at the Thurrock branch. He showed us all the lumbar support sofas on display and gave honest feedback on all of them to help us make a decision. There was no pressure and we were able to look around with no one following us everywhere like we experienced in many other sofa shops.

Respuesta de Sofology - Thurrock
Jon at the Thurrock Lakeside Store was very friendly , knowledgeable and helpful when we were looking for our new sofas. There is an extensive range of options , We never felt hassled or pressured in any way on any of our visits ( there were a couple)which made for a nice experience . I would happily recommend to friends and family.

Respuesta de Sofology - Thurrock
Relaxed and was allowed to wonder around untill we were happy and then inform the staff when we were ready all staff were very helpful

Respuesta de Sofology - Thurrock
Our salesman Del was courteous and extremely helpful without being pushy, left us to browse but was on hand when we were ready to order. Thank you for a pleasant experience would recommend

Respuesta de Sofology - Thurrock
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.