Sofology - York Opiniones 2078

TrustScore: 5 sobre 5

4,9

Clifton Moor Retail Park, 10 Hurricane Way, YO30 4XU York, GB


Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Chris Harper-Barrett at York made us feel welcome and offered us a drink of tea or coffee. He went through all the options for the sofa we had chosen making it easy for selecting the options we wante... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We were welcomed by Tim and thoroughly enjoyed his friendly and efficient attitude. His patience with our dithering was exemplary, a true gentleman. Even took a coffee to our disabled friend waiti... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Friendly/approachable staff. Very well informed and knowledgeable about all products..and if was unsure,enquired and got an answer promptly. Non pushy,it was a pleasure to walk around and not feel p... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

When we walked in we were greeted by Tim, he welcomed us and we had a quick chat then he left us to look round. We didn't feel overwhelmed or pressured into buying which is refreshing. We left to look... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de sofás
  2. Accesorios para muebles
  3. Tienda de muebles
  4. Tienda de artículos para el hogar
  5. Tienda de mobiliario para salones
  6. Tapicería

Escrito por la empresa

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Información de contacto

  • Clifton Moor Retail Park, 10 Hurricane Way, YO30 4XU, York, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,9

Todas las opiniones

(2078)

18.509 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 4 estrellas sobre 5

helpful staff and lifetime guarantee

Really helpful lady at shop in York (Stacey).
Swatch arrived very quickly but had to ring up to order it manually as the system wouldn't allow swatch ordering (either whilst we were in the shop or via website from home).
Ordering online was nice and easy.
Also the sofa looks fantastic in the showroom and we like the fact there is a lifetime guarantee on the frame.
Looking forward to it arriving.

19 de octubre de 2025
Logotipo de Sofology - York

Respuesta de Sofology - York

Hi there, thank you for taking the time to share your feedback with us. We're delighted to hear that Stacey was able to assist you during your visit. We apologise for the inconvenience you experienced with ordering the swatch, we will certainly look into this issue. Thank you once again for your review and for choosing Sofology!

Valorada con 5 estrellas sobre 5

Clifton moor store

We had the manager of the Clifton moor store, she was amazing (didn’t catch her name) she approached us as we was walking around, she just said if we have any question to come find her, which is great as you don’t want someone breathing down your back. We then wanted to purchase the sofa, she was very kind, made you feel welcome and made the ordering process easy. She would talk about other things whilst we were waiting for the next steps so it wasn’t awkward. Definitely recommend this store for an easy process.

10 de octubre de 2025
Logotipo de Sofology - York

Respuesta de Sofology - York

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Valorada con 5 estrellas sobre 5

Huge range of sofas

Huge range of sofas. Good customer care, great knowledge and not too pushy. Tim was spot on.

13 de octubre de 2025
Opinión espontánea
Logotipo de Sofology - York

Respuesta de Sofology - York

Thank you for sharing your experience :-)

Valorada con 5 estrellas sobre 5

I have just brought a new sofa and…

I have just brought a new sofa and chair from here The man who helped us Tim was really helpful not pushy at all and gave us all the information we needed.

11 de octubre de 2025
Logotipo de Sofology - York

Respuesta de Sofology - York

Thank you for taking the time to leave a positive review :-)

Valorada con 5 estrellas sobre 5

Would definitely recommend all staff…

Would definitely recommend all staff have been really helpful and friendly not rushed nothing too much for them.

13 de octubre de 2025
Logotipo de Sofology - York

Respuesta de Sofology - York

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Valorada con 5 estrellas sobre 5

Tim very thorough in explaining…

Tim very thorough in explaining things10/10

10 de octubre de 2025
Logotipo de Sofology - York

Respuesta de Sofology - York

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valorada con 5 estrellas sobre 5

T Jones stayed late and kept the shop…

T Jones stayed late and kept the shop open, top man.

9 de octubre de 2025
Logotipo de Sofology - York

Respuesta de Sofology - York

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valorada con 5 estrellas sobre 5

Visited York store today to purchase a…

Visited York store today to purchase a new suite.Tim was very helpful in my purchase and gave me some good tips on keeping my new suite in good condition.Tim was very diligent throughout the sales process and not pushy in any way.I was very impressed with the whole sales process and how quick it was.
Look forward to receiving my new suite in about 6 weeks time.

9 de octubre de 2025
Opinión espontánea
Logotipo de Sofology - York

Respuesta de Sofology - York

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valorada con 5 estrellas sobre 5

Went to Sofology York the other day

Went to Sofology York the other day, Nadine looked after us, anything we wanted to know Nadine had the answer. She wasn’t pushy, it was a pleasure to do business with her.

4 de octubre de 2025
Logotipo de Sofology - York

Respuesta de Sofology - York

Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.

Valorada con 4 estrellas sobre 5

TWO SEATER SOFA

Ordering was fine, Very pleasant. No problem.

Delivery charges are disgraceful . We only ordered a small two seater sofa not a full suit.... That spoilt the day and will make us think twice next time.

1 de octubre de 2025
Logotipo de Sofology - York

Respuesta de Sofology - York

Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!

Valorada con 5 estrellas sobre 5

We found our experience brilliant at…

We found our experience brilliant at York while buying new sofas.
Tim Jones was most helpful in explaining all features, sizes and all aspects of choosing and purchasing our sofas.
Also thanks to the young lady who greeted us and was also very helpful. I’m sorry that I didn’t get her name.
Many thanks
Maureen and Phil Brown

3 de octubre de 2025
Logotipo de Sofology - York

Respuesta de Sofology - York

Hi there, thank you for taking the time to leave a 5-star review!😊

Valorada con 5 estrellas sobre 5

No pushy sales people but their if…

No pushy sales people but their if needed for information.
we had looked in other sofa outlets and none of the others had what we wanted
Overall very helpful and friendly

2 de octubre de 2025
Logotipo de Sofology - York

Respuesta de Sofology - York

Hi there, thank you for taking the time to leave a 5-star review!😊

Valorada con 5 estrellas sobre 5

Lovely showroom and friendly service

Lovely showroom, friendly knowledgeable staff. Easy process to purchase, quick delivery.

28 de septiembre de 2025
Logotipo de Sofology - York

Respuesta de Sofology - York

Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más