Sofology - York Opiniones 

2115
•
TrustScore: 5 sobre 5

4,8

Clifton Moor Retail Park, 10 Hurricane Way, YO30 4XU York, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I had a good experience at sofology in York. The staff are polite and respectful. They helped us when we needed more information and didn't pressure us in getting a sofa.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Had an outing to Sofology last week. Lovely sofas available and we weren't actually looking for a sofa for us. We got talking to our onsite expert and walked out with a newly purchased sofa. Lovely pe... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

James made what could have been a very stressful experience into one that was very pleasant. He answered everything I needed to know and a lot more besides. He was professional, helpful and friendly... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

Great sofa , was delivered in 2 weeks due cancellation from another customer. Only 3 stars though, as the £40 leather care pack wasn’t delivered with the furniture, and 3 weeks on, we’ve heard nothi... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de sofás
  2. también en la categoría
  3. Accesorios para muebles
  4. Tapicería
  5. Tienda de artículos para el hogar
  6. Tienda de mobiliario para salones
  7. Tienda de muebles

Escrito por la empresa

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Información de contacto

  • Clifton Moor Retail Park, 10 Hurricane Way, YO30 4XU, York, Reino Unido

4,8

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(2115)

13.858 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

First class service

From our initial visit when starting our search for a rise and recliner chair, the staff could not have been more helpful with their knowledge of products, courtesy and patience to a person with a disability. Big thank you to all York staff and to Tim Jones talking us through the ordering process at point of sale.

30 de diciembre de 2025
Logotipo de Sofology - York

Respuesta de Sofology - York

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Valorada con 5 estrellas sobre 5

The staff were helpful and…

The staff were helpful and knowledgeable about their products. Also process speedy and efficient.

2 de enero de 2026
Logotipo de Sofology - York

Respuesta de Sofology - York

Hi there, thank you for taking the time to leave a 5-star review!😊

Valorada con 5 estrellas sobre 5

Great staff

Great range and helpful staff with no pressure. Will buy from them again.

2 de enero de 2026
Logotipo de Sofology - York

Respuesta de Sofology - York

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Valorada con 5 estrellas sobre 5

Fallon was really helpful

Fallon was really helpful, and anything she wasn't sure about she immediately checked. She wasn't pushy or in a rush for us to make a decision.

2 de enero de 2026
Logotipo de Sofology - York

Respuesta de Sofology - York

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Valorada con 5 estrellas sobre 5

Not pushy sales

Not pushy sales! informative friendly and professional

2 de enero de 2026
Logotipo de Sofology - York

Respuesta de Sofology - York

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Valorada con 5 estrellas sobre 5

Friendly, personable and helpful team

I had a great experience at Sofology York, I was greeted by Gemma who explained all the colour and fabric options and then left me to it. I spoke to Jamie too who was really helpful telling me about the durability of the different fabrics. I felt really welcomed and not pressured at all. Highly recommend.

1 de enero de 2026
Logotipo de Sofology - York

Respuesta de Sofology - York

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Valorada con 5 estrellas sobre 5

Gemma was excellent

Gemma was excellent. not pushy but gave us all the help and information we needed

1 de enero de 2026
Logotipo de Sofology - York

Respuesta de Sofology - York

Thank you so much for your 5-star review! ⭐⭐⭐⭐⭐

We really appreciate you taking the time to share your experience. It means a lot to us and we’re so pleased to hear you’re happy. If you ever need anything in the future, our team is always here to help! 😊

Valorada con 5 estrellas sobre 5

Gemma is an asset to the Sofology team

Gemma was an extremely approachable and friendly member of staff who helped us choose our perfect sofa today, we are so pleased with our decision and can’t wait for it to be pride of place in our forever home!

30 de diciembre de 2025
Logotipo de Sofology - York

Respuesta de Sofology - York

Hello, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Valorada con 5 estrellas sobre 5

When we entered the York store we was…

When we entered the York store we was greeted by a gentleman called Tim
who smiled and said we're free to roam and if we need any help just ask and would we like a cup of tea or coffee we declined the drinks as we had just had lunch it was nice not to be hounded while shopping for a new sofa and it only took my wife half an hour to decide the one she wanted Tim was very professional 😊 a great salesman

20 de diciembre de 2025
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Respuesta de Sofology - York

Hello, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valorada con 5 estrellas sobre 5

Very easy process

Very easy process

29 de diciembre de 2025
Logotipo de Sofology - York

Respuesta de Sofology - York

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valorada con 5 estrellas sobre 5

Lovely Salesman Tim Jones who gave us…

Lovely Salesman Tim Jones who gave us time to look at the sofas and chairs and did not rush us.
Very knowledgable and customer centred

28 de diciembre de 2025
Logotipo de Sofology - York

Respuesta de Sofology - York

Hello, thank you so much for your review. We are so happy to hear this!

Valorada con 5 estrellas sobre 5

Tim Jones was brilliant

Tim Jones was brilliant. Very helpful and knowledgeable. Highly recommend.

28 de diciembre de 2025
Logotipo de Sofology - York

Respuesta de Sofology - York

Hello, thank you so much for your review. We are so happy to hear this!

Valorada con 5 estrellas sobre 5

Lovely staff, great range

Friendly and helpful but not in your face. Great range as usual.

27 de diciembre de 2025
Logotipo de Sofology - York

Respuesta de Sofology - York

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Valorada con 5 estrellas sobre 5

Really friendly and helpful staff

Really friendly and helpful staff. Was very patient when we couldn’t decide!

27 de diciembre de 2025
Logotipo de Sofology - York

Respuesta de Sofology - York

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Valorada con 5 estrellas sobre 5

Excellent customer service

Excellent customer service. Very knowledgeable of stock. Made us aware of any possible access issues etc. Quick, easy and hassle free.

15 de diciembre de 2025
Logotipo de Sofology - York

Respuesta de Sofology - York

Good afternoon Mrs Neal, thank you for your feedback.

Valorada con 5 estrellas sobre 5

Customer service was outstanding and…

Customer service was outstanding and Gemma made the process really easy for us, we can’t wait to receive our order!

7 de diciembre de 2025
Logotipo de Sofology - York

Respuesta de Sofology - York

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

Valorada con 5 estrellas sobre 5

VVery good and polite customer service …

Very good and polite customer service Sarah was very sweet and nice young lady,with the help that I needed. V

9 de diciembre de 2025
Logotipo de Sofology - York

Respuesta de Sofology - York

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

Valorada con 5 estrellas sobre 5

Dealt with very politely and…

Dealt with very politely and efficiently by
Fallon
An excellent representative for the company

2 de diciembre de 2025
Logotipo de Sofology - York

Respuesta de Sofology - York

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊

Valorada con 5 estrellas sobre 5

Very pleasant and relaxed with Chris !

Very pleasant and relaxed with Chris !
He was very helpful and professional throughout the whole process.

29 de noviembre de 2025
Logotipo de Sofology - York

Respuesta de Sofology - York

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Chris. Have a great day 😊

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