Sofology - York Opiniones 2077

TrustScore: 5 sobre 5

4,9

Clifton Moor Retail Park, 10 Hurricane Way, YO30 4XU York, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Chris Harper-Barrett at York made us feel welcome and offered us a drink of tea or coffee. He went through all the options for the sofa we had chosen making it easy for selecting the options we wante... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We were welcomed by Tim and thoroughly enjoyed his friendly and efficient attitude. His patience with our dithering was exemplary, a true gentleman. Even took a coffee to our disabled friend waiti... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Friendly/approachable staff. Very well informed and knowledgeable about all products..and if was unsure,enquired and got an answer promptly. Non pushy,it was a pleasure to walk around and not feel p... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

When we walked in we were greeted by Tim, he welcomed us and we had a quick chat then he left us to look round. We didn't feel overwhelmed or pressured into buying which is refreshing. We left to look... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de sofás
  2. Accesorios para muebles
  3. Tienda de muebles
  4. Tienda de artículos para el hogar
  5. Tienda de mobiliario para salones
  6. Tapicería

Escrito por la empresa

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Información de contacto

  • Clifton Moor Retail Park, 10 Hurricane Way, YO30 4XU, York, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Supportive help but not over bearing

In January we had very good help and advice from the store manager. In April we returned to place an order for a 4 seater and 2 seater sofa and had excellent support from Chris Harper Barrett. The whole process does take a little time but Chris made it as enjoyable as possible. Would definately recommend.

11 de abril de 2026
Logotipo de Sofology - York

Respuesta de Sofology - York

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Valorada con 5 estrellas sobre 5

We were helped by a brilluant nember of…

We were helped by a brilluant nember of staff called Tim Jones. He explained everything very clearly and was very helpful. Tim is a crefit to Sofology.

24 de abril de 2026
Logotipo de Sofology - York

Respuesta de Sofology - York

Hi there, thank you for your review. Another great review for Tim, we will make sure to pass this on! Have a nice day.

Valorada con 5 estrellas sobre 5

A Sofology experience

We had a great experience on visiting sofology in York, we weren’t supposed to be making a purchase but we for just the right sofa we were wanting at a reasonable price too, the two team members were very helpful and accommodating especially Tim who went through everything with us, we would recommend Sofology to anyone.

23 de abril de 2026
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Respuesta de Sofology - York

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Valorada con 5 estrellas sobre 5

Very helpful

Very helpful

19 de abril de 2026
Logotipo de Sofology - York

Respuesta de Sofology - York

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Valorada con 5 estrellas sobre 5

These salesman was excellent

These salesman was excellent

20 de abril de 2026
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Respuesta de Sofology - York

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Valorada con 5 estrellas sobre 5

Chris the salesman was fab

Chris the salesman was fab, listened to what we wanted and got us a fab sofa.

19 de abril de 2026
Logotipo de Sofology - York

Respuesta de Sofology - York

Hi there, thank you for your review. Another great review for Chris, we will make sure to pass this on! Have a nice day.

Valorada con 5 estrellas sobre 5

Couldn’t thank the York staff enough…

Couldn’t thank the York staff enough what lovely ladies

17 de abril de 2026
Logotipo de Sofology - York

Respuesta de Sofology - York

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Valorada con 3 estrellas sobre 5

The in-store experience was Great

The in-store experience was Great - Gemma sorted out the sale, was very efficient, and showed knowledge. We were advised that the delivery was usually within 14 weeks (typically around 8-weeks). Here we are at 16 weeks and only just getting a delivery sorted. There were no emails to warn of any delay.

2 de enero de 2026
Logotipo de Sofology - York

Respuesta de Sofology - York

Hi there, thanks so much for your feedback, it’s great to hear Gemma looked after you so well in store. We’re really sorry about the delay and lack of communication around your delivery. That’s not the experience we want for our customers, and we’ll be sharing this with the team to improve. We appreciate your patience and hope you love your sofa once it arrives!

Valorada con 5 estrellas sobre 5

Very polite staff & clear and…

Very polite staff & clear and professional. The lady that helped me and my partner purchase a new sofa was very kind & great! Thank you :)

3 de abril de 2026
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Respuesta de Sofology - York

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valorada con 5 estrellas sobre 5

The online ordering system was straight…

The online ordering system was straight forward and easy to navigate. Prior to ordering we received help and advice in store and all sales staff were friendly and not pushy.

5 de abril de 2026
Logotipo de Sofology - York

Respuesta de Sofology - York

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Valorada con 5 estrellas sobre 5

We had a great experience in buying our…

We had a great experience in buying our sofa. Gemma was very helpfu, informative and not at all pushy.
We looked at all the major outlets but the style of the sofa and the extended insurance were perfect.

4 de abril de 2026
Logotipo de Sofology - York

Respuesta de Sofology - York

Hi there, thank you for your review. Another great review for Gemma, we will make sure to pass this on! Have a nice day.

Valorada con 5 estrellas sobre 5

The salesman was very friendly and was…

The salesman was very friendly and was a great help! He looked the measurements I needed and took me around the store showing me what was suitable. He gave me plenty of time to decide which ones I wanted!

1 de abril de 2026
Logotipo de Sofology - York

Respuesta de Sofology - York

Thank you for this great review Judith!

Valorada con 5 estrellas sobre 5

Chris Harper-Barett

Chris Harper-Barett, agent at Sofology York, was
Helpful, knowledgeable, friendly and professional in his communication regarding the product.
Having visited other similar outlets in my quest for a sofa, Chris was bar far more professional than other outlet staff.

28 de marzo de 2026
Logotipo de Sofology - York

Respuesta de Sofology - York

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Valorada con 5 estrellas sobre 5

Confidence

Prompt reliable service from salesman and confidence that you will deliver as promised

28 de marzo de 2026
Logotipo de Sofology - York

Respuesta de Sofology - York

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valorada con 4 estrellas sobre 5

We love our new sofa

Six months on and we love our new sofa. The staff at Sofology York were very attentive, knowledgeable and we found the sofa we wanted. Happy it was in stock so it could be delivered after a couple of weeks. The payment process was a bit confusing though and the website did not work for us, so we had to return to the shop a couple of times to make the payment.

7 de octubre de 2025
Logotipo de Sofology - York

Respuesta de Sofology - York

Thank you for your lovely review. we’re so pleased to hear you’re loving your sofa! It’s great to know the team in York helped you find the perfect fit. We’re sorry to hear the payment process and website caused some frustration, though. We really appreciate your feedback.

Valorada con 5 estrellas sobre 5

Great Service

Great Service, Tim was brilliant explaining our new purchase, delivery and upkeep. Would highly recommend. Tim and the rest of the team all really easy to communicate with, and discuss our requirements and any concerns.

23 de marzo de 2026
Logotipo de Sofology - York

Respuesta de Sofology - York

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Tim. Have a great day 😊

Valorada con 5 estrellas sobre 5

Great service at the York store

Great service at the York store, no pressure from pushy salespeople just down to earth, approachable, friendly staff.
No hesitation in recommending the store

21 de marzo de 2026
Logotipo de Sofology - York

Respuesta de Sofology - York

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Valorada con 5 estrellas sobre 5

excellant

excellent service

20 de marzo de 2026
Logotipo de Sofology - York

Respuesta de Sofology - York

Hi there, thanks for your 5-star review, we really appreciate the feedback!

Valorada con 5 estrellas sobre 5

The sales person Tim Jones was very…

The sales person Tim Jones was very helpful and informative. Ordering a new sofa was straight forward.

14 de marzo de 2026
Logotipo de Sofology - York

Respuesta de Sofology - York

Hi there, thank you for your review. Another great review for Tim, we will make sure to pass this on! Have a nice day.

Valorada con 5 estrellas sobre 5
Logotipo de Sofology - York

Respuesta de Sofology - York

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

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