Sofology - York Opiniones 2077

TrustScore: 5 sobre 5

4,9

Clifton Moor Retail Park, 10 Hurricane Way, YO30 4XU York, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Chris Harper-Barrett at York made us feel welcome and offered us a drink of tea or coffee. He went through all the options for the sofa we had chosen making it easy for selecting the options we wante... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We were welcomed by Tim and thoroughly enjoyed his friendly and efficient attitude. His patience with our dithering was exemplary, a true gentleman. Even took a coffee to our disabled friend waiti... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Friendly/approachable staff. Very well informed and knowledgeable about all products..and if was unsure,enquired and got an answer promptly. Non pushy,it was a pleasure to walk around and not feel p... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

When we walked in we were greeted by Tim, he welcomed us and we had a quick chat then he left us to look round. We didn't feel overwhelmed or pressured into buying which is refreshing. We left to look... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de sofás
  2. Accesorios para muebles
  3. Tienda de muebles
  4. Tienda de artículos para el hogar
  5. Tienda de mobiliario para salones
  6. Tapicería

Escrito por la empresa

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Información de contacto

  • Clifton Moor Retail Park, 10 Hurricane Way, YO30 4XU, York, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Exceptional service

Nadine& James went above & beyond, making sure all measurements were correct before committing to a purchase, practically taking the sofa & shop to bits to make sure we were happy,can not fault there level of service.Keep up the fantastic work & service you do.😊

24 de febrero de 2026
Logotipo de Sofology - York

Respuesta de Sofology - York

Thank you for sharing your experience Tracey!

Valorada con 5 estrellas sobre 5

I got exactly what I wanted…

I got exactly what I wanted without being harrased by sales staff.

21 de febrero de 2026
Logotipo de Sofology - York

Respuesta de Sofology - York

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Valorada con 5 estrellas sobre 5

Fantastic experience

Fantastic experience, very laid back way of selling! Would highly recommend, attention to detail was spot on

19 de febrero de 2026
Logotipo de Sofology - York

Respuesta de Sofology - York

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Valorada con 5 estrellas sobre 5

The team were very knowledgeable and…

The team were very knowledgeable and made the ordering process fun and easy.

22 de febrero de 2026
Logotipo de Sofology - York

Respuesta de Sofology - York

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Valorada con 5 estrellas sobre 5

Sale made easy

Gemma at the York store made our experience easy. She let us take our time & let us know she was there if needed. We then returned another day to purchase our sofa. Gemma has a great sales technique and was very knowledgeable. Will recommend to friends.

22 de febrero de 2026
Logotipo de Sofology - York

Respuesta de Sofology - York

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Gemma. Have a great day 😊

Valorada con 5 estrellas sobre 5

I wouldn’t use anywhere else now.

After a LONG, boring search having sat in approx 4738383 sofas in various shops, I don’t know why I didn’t just go with Sofology in the first place. The staff were BRILLIANT. Knowledgeable but also left me alone to do what I needed until I was ready. I found the sofa I wanted finally and when I came back was ready to finally have a sofa and not have to sofa shop again for a long time. Chris Harper-Barrett was ace. Knowledgeable, friendly, gave great advice, wasn’t a pushy salesman and just made the whole experience so easy. I took my friend shopping with me and she’s already said when she gets her new sofa this year, it’s where she’ll be coming too. Highly recommend!

15 de febrero de 2026
Logotipo de Sofology - York

Respuesta de Sofology - York

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Valorada con 5 estrellas sobre 5

Great service

Great service and staff

19 de febrero de 2026
Logotipo de Sofology - York

Respuesta de Sofology - York

Hi there, thanks for your 5-star review, we really appreciate the feedback!

Valorada con 5 estrellas sobre 5

Fantastic customer service from both…

Fantastic customer service from both Chris and Nadine. Very helpful and knowledgable, was not rushed at all, even though it was closing time for the store.
Looking forward to our sofa being delivered.

18 de febrero de 2026
Logotipo de Sofology - York

Respuesta de Sofology - York

Thank you for sharing Lee.

Valorada con 5 estrellas sobre 5

Tim was great

Tim was great, not too pushy but gave me all the information and advice I needed

15 de febrero de 2026
Logotipo de Sofology - York

Respuesta de Sofology - York

This is a great review Chris, thank you for sharing.

Valorada con 5 estrellas sobre 5

Number 1 for sofas

Staff welcome you and help wherever they can but still leave you to browse. Always very professional and knowledgeable. Won't go anywhere else !

17 de febrero de 2026
Logotipo de Sofology - York

Respuesta de Sofology - York

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Valorada con 5 estrellas sobre 5

Very great

Very great. Staff is helpful, no pressure to sell and patient answering the questions.

14 de febrero de 2026
Logotipo de Sofology - York

Respuesta de Sofology - York

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Valorada con 5 estrellas sobre 5

Friendly helpful demonstration of a sofa bed

I was interested in buying a particular sofa bed which was not in store but very helpful staff(Chris) demonstrated a similar one, so I could see how easy the mechanism was to operate. I could also sit on a sofa for the same range and choose a colour and seating options.The whole process to purchase was simple and well explained. I look forward to getting my new sofa bed soon

12 de febrero de 2026
Logotipo de Sofology - York

Respuesta de Sofology - York

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Valorada con 5 estrellas sobre 5

Tim Jones did a great job helping us…

Tim Jones did a great job helping us through the decision and options and looking forward to getting the sofa

15 de febrero de 2026
Logotipo de Sofology - York

Respuesta de Sofology - York

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Tim. Have a great day 😊

Valorada con 5 estrellas sobre 5

Great selection, lovely staff

Great selection of sofas. Friendly, helpful staff. Special thanks to Gemma for her patience and guidance in helping us find exactly what we were looking for. Would definitely recommend.

13 de febrero de 2026
Logotipo de Sofology - York

Respuesta de Sofology - York

Hi there, thank you for your review. Another great review for Gemma, we will make sure to pass this on! Have a nice day.

Valorada con 5 estrellas sobre 5

Very helpful and friendly

2 de febrero de 2026
Logotipo de Sofology - York

Respuesta de Sofology - York

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Valorada con 5 estrellas sobre 5

Great service and knowledgeable

Great service and knowledgeable

6 de febrero de 2026
Logotipo de Sofology - York

Respuesta de Sofology - York

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Valorada con 5 estrellas sobre 5

What a fab team & store!

Left to browse but when you needed the staff they were on hand. So helpful and knowledgeable. We dealt with Gemma and Tim, both of which were fab. It took a while to find what we wanted but they respected this and allowed the time without pressure.
Great store and team!

2 de febrero de 2026
Opinión espontánea
Logotipo de Sofology - York

Respuesta de Sofology - York

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Valorada con 5 estrellas sobre 5

Relaxed and honest

Tim was attentive but not intrusive. Clear information and relaxed, no pressure sale.

7 de febrero de 2026
Logotipo de Sofology - York

Respuesta de Sofology - York

Thank you for awarding us 5 stars!

Valorada con 5 estrellas sobre 5

Happy with service

The lady who served us was very polite and helpful

5 de febrero de 2026
Logotipo de Sofology - York

Respuesta de Sofology - York

Thank you for choosing Sofology!

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