Chris Harper-Barrett at York made us feel welcome and offered us a drink of tea or coffee. He went through all the options for the sofa we had chosen making it easy for selecting the options we wante... Ver más
La empresa ha respondido
Clifton Moor Retail Park, 10 Hurricane Way, YO30 4XU York, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Chris Harper-Barrett at York made us feel welcome and offered us a drink of tea or coffee. He went through all the options for the sofa we had chosen making it easy for selecting the options we wante... Ver más
La empresa ha respondido
We were welcomed by Tim and thoroughly enjoyed his friendly and efficient attitude. His patience with our dithering was exemplary, a true gentleman. Even took a coffee to our disabled friend waiti... Ver más
La empresa ha respondido
Friendly/approachable staff. Very well informed and knowledgeable about all products..and if was unsure,enquired and got an answer promptly. Non pushy,it was a pleasure to walk around and not feel p... Ver más
La empresa ha respondido
When we walked in we were greeted by Tim, he welcomed us and we had a quick chat then he left us to look round. We didn't feel overwhelmed or pressured into buying which is refreshing. We left to look... Ver más
La empresa ha respondido
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Clifton Moor Retail Park, 10 Hurricane Way, YO30 4XU, York, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Very helpful assistant who showed colours and fabrics for mismatched chair and sofa we wanted.
Nadine& James went above & beyond, making sure all measurements were correct before committing to a purchase, practically taking the sofa & shop to bits to make sure we were happy,can not fault there level of service.Keep up the fantastic work & service you do.😊

Respuesta de Sofology - York
I got exactly what I wanted without being harrased by sales staff.

Respuesta de Sofology - York
Fantastic experience, very laid back way of selling! Would highly recommend, attention to detail was spot on

Respuesta de Sofology - York
The team were very knowledgeable and made the ordering process fun and easy.

Respuesta de Sofology - York
Gemma at the York store made our experience easy. She let us take our time & let us know she was there if needed. We then returned another day to purchase our sofa. Gemma has a great sales technique and was very knowledgeable. Will recommend to friends.

Respuesta de Sofology - York
After a LONG, boring search having sat in approx 4738383 sofas in various shops, I don’t know why I didn’t just go with Sofology in the first place. The staff were BRILLIANT. Knowledgeable but also left me alone to do what I needed until I was ready. I found the sofa I wanted finally and when I came back was ready to finally have a sofa and not have to sofa shop again for a long time. Chris Harper-Barrett was ace. Knowledgeable, friendly, gave great advice, wasn’t a pushy salesman and just made the whole experience so easy. I took my friend shopping with me and she’s already said when she gets her new sofa this year, it’s where she’ll be coming too. Highly recommend!

Respuesta de Sofology - York
Fantastic customer service from both Chris and Nadine. Very helpful and knowledgable, was not rushed at all, even though it was closing time for the store.
Looking forward to our sofa being delivered.

Respuesta de Sofology - York
Tim was great, not too pushy but gave me all the information and advice I needed

Respuesta de Sofology - York
Staff welcome you and help wherever they can but still leave you to browse. Always very professional and knowledgeable. Won't go anywhere else !

Respuesta de Sofology - York
Very great. Staff is helpful, no pressure to sell and patient answering the questions.

Respuesta de Sofology - York
I was interested in buying a particular sofa bed which was not in store but very helpful staff(Chris) demonstrated a similar one, so I could see how easy the mechanism was to operate. I could also sit on a sofa for the same range and choose a colour and seating options.The whole process to purchase was simple and well explained. I look forward to getting my new sofa bed soon

Respuesta de Sofology - York
Tim Jones did a great job helping us through the decision and options and looking forward to getting the sofa

Respuesta de Sofology - York
Great selection of sofas. Friendly, helpful staff. Special thanks to Gemma for her patience and guidance in helping us find exactly what we were looking for. Would definitely recommend.

Respuesta de Sofology - York

Respuesta de Sofology - York
Left to browse but when you needed the staff they were on hand. So helpful and knowledgeable. We dealt with Gemma and Tim, both of which were fab. It took a while to find what we wanted but they respected this and allowed the time without pressure.
Great store and team!

Respuesta de Sofology - York
Tim was attentive but not intrusive. Clear information and relaxed, no pressure sale.

Respuesta de Sofology - York

Respuesta de Sofology - York
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.