Soho Home Opiniones 

Great experience with Linda today, she resolved the issue in no time at all, highly recommend Soho Home, not only great furniture but great customer service!

Exceptional team, so very helpful and efficient!

Olivia at Soho home farmhouse is amazing. She will go out of her way to help you and we bought many items in the shop with her help. Great communication and great customer service and would recommend her. Thank you. See you again. Sharon & Paul.

Was a pleasure dealing with Linda and Gab in customer services who very quickly resolved a return issue I had. They came back to me daily and kept me in the loop, and resolved the issue. Thank you!

Sophie from Soho Home is always very helpful and aiming to resolve any enquiry as quickly and efficiently as possible.

My Theodore armchair in velvet mustard was delivered damaged. Whilst Carol from customer services promptly arranged for a replacement to be sent to me within 2 business days the second chair I received was also damaged. For a company that charges ridiculously high prices for their furniture and has a reputation for being high end I would have expected better quality furniture. It seems like quality control is non existant at Soho home.

We purchased a beautiful chandelier that had a manufacturer defect. Everyone at Soho home was so accommodating, understanding and helpful. They helped us exchange it with so much ease. I was shocked. Thank you again, Soho home team.

We had a problem with a cracked top on a vanity & a few other issues & Chloe arranged delivery of a replacement . She was extremely helpful throughout & we have just bought more items of furniture . We would not hesitate in recommending using Soho Home .
Marcus Jordan

Superb company. I am a trade user and they have never let me down, have superb customer service and their furniture helps to make my spaces transformative.

Great staff including Linda from customer service who was super helpful when I had questions

I have made a number of purchases from soho home recently and I’m so impressed with the quality and price of all the items. The customer service team is excellant and I would like to thank Sophie for her recent help. I cannot recommend soho home highly enough ⭐️⭐️⭐️⭐️⭐️

Sophie from Soho House Customer Service is absolutely amazing — incredibly helpful, professional, kind, and efficient. She truly provides exceptional service and makes the whole experience so much better. One of the best customer service experiences I’ve had!

I'm happy with the quick response of the company related to any issue, any matter .

After finding a fault with my furniture I got in touch with the chat online at 10pm at night not expecting a response, however someone was there straight away and my issue was dealt with swiftly. I have to say I have received fantastic service from the team especially Chloe who has checked in with me regularly throughout the replacement.

I placed an order with Soho Home for a marble side table that I had been eyeing up for years. Unfortunately, the order was cancelled over a week after paying for the order which was very disappointing. Initially, the order was cancelled without any attempt to resolve the issue which was disappointing, however after reaching out to customer support, Daisy could not have been more helpful. She went above and beyond to ensure I left the experience satisfied.
I would add, I’ve had amazing experiences with Soho previously (which is why I expected better this time round). That being said, I wouldn’t be deterred from purchasing again as the quality is exquisite.

The customer service from Soho Home has been absolutely outstanding. The team are personable, friendly and incredibly responsive, with exceptionally rapid communication and excellent follow-up support. Nothing ever feels like too much trouble, and there is a genuine sense that they care about resolving any query quickly and thoughtfully. The quality of this aftercare is one of the clearest reasons I would always choose Soho Home when buying furniture and pieces for my home — the level of support and service really does set them apart.

Adnan offered excelllent customer service, really efficient, just acted on info that was sent and took it from there.

We use Soho home regular for our interiors and the customer service is excellent, Sophie has been a pleasure to deal with.
Thank you

Great customer service from Carol regarding stock dates etc. Prompt, friendly and professional.