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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Amazing service! As a short girl I really struggle finding clothes that fit but find Sojo do the best job and take all the stress out of alterations. Big shout out to Marius for a flawless alteration... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I have used SoJo several times to repair valued clothing and they have never disappointed. The work is skilful and not noticeable. Turnaround times are short and the cost is not excessive given the qu... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Amazing experience with SOJO. I took my new DM trousers to the service at Selfridge’s because I wanted to make sure I was getting the waist taken in in the right way - the tailor there was super helpf... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I’d like to thank the Sojo team, especially Lara and Cally, who delivered an excellent service and done a gorgeous job for my jacket. The replacement buttons are even better than the original ones!

La empresa ha respondido

Información sobre la empresa

  1. Servicio de sastrería

Escrito por la empresa

SOJO is the clothing repairs and alterations platform dedicated to making your clothes work for you.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

509 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 54% de las opiniones negativas

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4,8

Todas las opiniones

(509)

310 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Excellent service from beginning to…

Excellent service from beginning to end. The postal service, customer contact and tailoring were impeccable, thanks to Ana.
Will definitely use again

10 de septiembre de 2026
Opinión espontánea
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Respuesta de SOJO

Hi Karen,

Thank you so much for your review, we truly appreciate your support! We will happily pass your praise along to Anca too.

Kindly,
The SOJO Team ⭐

Valorada con 4 estrellas sobre 5

It would be 5 stars if I was just…

It would be 5 stars if I was just reviewing the alterations, which are perfect as always. However, I received the blazer and trousers back in a very creased condition. When I sent them they were in perfect, brand new condition, exactly as I received them from the retailer. Very disappointing that I will now have to pay to have them pressed.

16 de septiembre de 2026
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Respuesta de SOJO

Hi Paul,

Thank you so much for your review, we truly appreciate your support! We're sorry your blazer and trousers arrived creased. Professional re-pressing isn't a service we're able to offer just yet, but we truly appreciate the feedback and will keep it in mind as we look at how we can improve.

Kindly,
The SOJO Team ⭐

Valorada con 5 estrellas sobre 5

Perfect cashmere repair

Inga has saved my cashmere scarf from the bin after the moths got it - the darning and yarn quality is excellent and I couldn't be happier with it.

Thank you Inga :)

14 de septiembre de 2026
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Respuesta de SOJO

Hi Victoria,

Thank you so much for your review, we truly appreciate your support! We will happily pass your praise along to Inga too.

Kindly,
The SOJO Team ⭐

Valorada con 5 estrellas sobre 5

Fast turn around and a beautifully…

Fast turn around and a beautifully repaired tear to my jumpsuit. Thank you so much you very talented superstar.

14 de septiembre de 2026
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Respuesta de SOJO

Hi there,

Thank you so much for your review, we truly appreciate your support!

Kindly,
The SOJO Team ⭐

Valorada con 5 estrellas sobre 5

great website and perfect service with…

great website and perfect service with the best quality alterations - even for basic jean hems or really complex stuff - so much better than generic ones at dry cleaners etc

12 de septiembre de 2026
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Respuesta de SOJO

Hi there,

Thank you so much for your review, we truly appreciate your support!

Kindly,
The SOJO Team ⭐

Valorada con 1 estrellas sobre 5

Shocking repair

Shocking repair! There was a tiny hole in my suit jacket. The stitching on the repair covers about 5 times the size of the hole, is raised and not an accurate colour match. They have ruined an expensive Paul Smith suit.

11 de septiembre de 2026
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Respuesta de SOJO

Hi Lee,

Thank you for your review. We welcome feedback from our customers, so that we can constantly improve our services. We would love to explain our perspective of your booking, just for your clarity, and for the clarity of others.

When you booked your repair online, you selected our "Suiting Hole Repair" service with the "Machine Darning" subservice, for a single hole of 0-1cm on the right lower sleeve, which was exampled with imagery on our booking flow. This was completed exactly as specified and passed our quality check before being returned to you.

Machine darning is a mending technique that reinforces and closes a hole by stitching new thread densely on top the damaged area to prevent further damage. It's a strong, durable repair, and by its nature it does leave a visible texture. This is different from an invisible re-weaving service, which we have never offered on suiting at SOJO.

We can see how your repair might come as a surprise to you if invisible repair was what you were expecting, and we apologise for any frustration that's caused.

In response to your feedback, we are currently reviewing our imagery and descriptions around machine darning on suits, so that we can help future customers make even more informed decisions on their repairs before booking.

Thank you again.

Best,
The SOJO Team ⭐

Valorada con 5 estrellas sobre 5

Really good service all around

Really good service all around. I wanted my new trousers shortened slightly and Inga did a great job.

7 de septiembre de 2026
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Respuesta de SOJO

Hi Mr Williams,

Thank you so much for your review, we truly appreciate your support! We will happily pass your praise along to Inga too.

Kindly,
The SOJO Team ⭐

Valorada con 5 estrellas sobre 5

Absolute Heroes

Sent off a Paul Smith t-shirt with a hole in it with a heavy heart, thinking I may as-well send it but already thinking it was beyond salvation and would just sit in the back of my wardrobe miserably for years. I received it back and honestly am so thrilled with the work done by the tailor, Anca, who has tucked the hole neatly away. You wouldn't know it's there, it's just a tiny little dimple on my arm that I'm actually growing quite fond of. Got a compliment on the t-shirt yesterday while waiting for the train and my first instinct was to show off the superb repair on it :D Fantastic service with an admirable mission well worth supporting!

1 de septiembre de 2026
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Respuesta de SOJO

Hi Joseph,

Thank you so much for your review, we truly appreciate your support! We will happily pass your praise along to Anca too.

Kindly,
The SOJO Team ⭐

Valorada con 5 estrellas sobre 5

Brilliant alterations!!

Absolutely thrilled with my Damson Madder alterations. Finally my favourite clothes don't swamp me. This is such a wonderful initiative - exactly what we need in this wasteful world. Thank you so much!

4 de septiembre de 2026
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Respuesta de SOJO

Hi Isabel,

Thank you so much for your review, we truly appreciate your support!

Kindly,
The SOJO Team ⭐

Valorada con 5 estrellas sobre 5

Friendly and competent Staff

Friendly and competent Staff, amazing alteration done in short time, highly recommend them
D.

23 de agosto de 2026
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Respuesta de SOJO

Hi Daisy,

Thank you so much for your review, we truly appreciate your support!

Kindly,
The SOJO Team ⭐

Valorada con 5 estrellas sobre 5

Great in store experience and speedy…

Great in store experience and speedy tailoring. Item was perfect when returned. Thanks Filiz who altered my damson madder top.

11 de agosto de 2026
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Respuesta de SOJO

Hi Rose,

Thank you so much for your review, we truly appreciate your support! We will happily pass your praise along to Filiz too.

Kindly,
The SOJO Team ⭐

Valorada con 5 estrellas sobre 5

Perfectly tailored

Perfectly tailored! Send via post and they smashed it out the park! So happy i can wear my favourite skirt again!
And they gave me back my big gold safety pin back! Yay!
Thank you to my tailor Anet!

14 de agosto de 2026
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Respuesta de SOJO

Hi Millie,

Thank you so much for your review, we truly appreciate your support! We will happily pass your praise along to Anca too.

Kindly,
The SOJO Team ⭐

Valorada con 5 estrellas sobre 5

Charlotte is a genius

Charlotte is a genius! Great service all round

24 de agosto de 2026
Opinión espontánea
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Respuesta de SOJO

Hi Nicola,

Thank you so much for your review, we truly appreciate your support! We will happily pass your praise along to Charlotte too.

Kindly,
The SOJO Team ⭐

Valorada con 5 estrellas sobre 5

Good service

Good service, easy to use.Good repair.

24 de agosto de 2026
Opinión espontánea
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Respuesta de SOJO

Hi Helen,

Thank you so much for your review, we truly appreciate your support!

Kindly,
The SOJO Team ⭐

Valorada con 5 estrellas sobre 5

I’m currently housebound so using time…

I’m currently housebound so using time to organise my clothes annoyingly now have curvature to spine and lost weight so I either sell clothes or have my favorites adapted. Once a month I will send and item to the weary team. Latest was a Blazer which I love I included my fussy instructions. When then received blazer I received a polite email along the lines of “you sure you want that done 😇 ? From Amy. Received the blazer back Marius had done the work. It was perfect.

10 de agosto de 2026
Opinión espontánea
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Respuesta de SOJO

Hi Phil,

Thank you so much for your review, we truly appreciate your support! Please rest assured would never be weary of your orders. We will happily pass your praise along to Amy and Marius too.

Kindly,
The SOJO Team ⭐

Valorada con 5 estrellas sobre 5

Very happy with my zip repair through…

Very happy with my zip repair through Reformation as a FWB. Ayla at SOJO looks like she carefully replaced the zip and the repaired the snagged fabric (which was causing the zip to snag in the first place). Zip runs smoothly so very happy!

21 de agosto de 2026
Opinión espontánea
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Respuesta de SOJO

Hi Gabriella,

Thank you so much for your review, we truly appreciate your support! We will happily pass your praise along to Ayla too.

Kindly,
The SOJO Team ⭐

Valorada con 5 estrellas sobre 5

Absolutely first class!

Absolutely first class - expert work which completely restored my favourite suit trousers. I was delighted with the repair, and the turnaround time was great too, really quick.

19 de agosto de 2026
Opinión espontánea
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Respuesta de SOJO

Hi Bryn,

Thank you so much for your review, we truly appreciate your support!

Kindly,
The SOJO Team ⭐

Valorada con 5 estrellas sobre 5

The service is so easy to arrange

The service is so easy to arrange, and repairs always come back with great attention to detail.

3 de agosto de 2026
Opinión espontánea
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Respuesta de SOJO

Hi Anna,

Thank you so much for your review, we truly appreciate your support!

Kindly,
The SOJO Team ⭐

Valorada con 5 estrellas sobre 5

I’ve had the most incredible experience…

I’ve had the most incredible experience with SOJO. I ripped my favourite dress and found SOJO online - so simple, package up your dress, send it over and they do the rest. My dress has been fixed and looks brand new, and I received it so quickly! 1000% will use again!

17 de agosto de 2026
Opinión espontánea
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Respuesta de SOJO

Hi Gabriella,

Thank you so much for your review, we truly appreciate your support!

Kindly,
The SOJO Team ⭐

Valorada con 5 estrellas sobre 5

Jawan

Jawan fixed three pieces of clothes and did a wonderful job for my trousers, slip, and a summer dress. He is skilled and professional and funny. I had a wonderful experience at SOJO Selfridges.

8 de agosto de 2026
Opinión espontánea
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Respuesta de SOJO

Hi Fuyu,

Thank you so much for your review, we truly appreciate your support! We will happily pass your praise along to Jawad too.

Kindly,
The SOJO Team ⭐

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