Amazing service! As a short girl I really struggle finding clothes that fit but find Sojo do the best job and take all the stress out of alterations. Big shout out to Marius for a flawless alteration... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Amazing service! As a short girl I really struggle finding clothes that fit but find Sojo do the best job and take all the stress out of alterations. Big shout out to Marius for a flawless alteration... Ver más
La empresa ha respondido
I have used SoJo several times to repair valued clothing and they have never disappointed. The work is skilful and not noticeable. Turnaround times are short and the cost is not excessive given the qu... Ver más
La empresa ha respondido
Amazing experience with SOJO. I took my new DM trousers to the service at Selfridge’s because I wanted to make sure I was getting the waist taken in in the right way - the tailor there was super helpf... Ver más
La empresa ha respondido
I’d like to thank the Sojo team, especially Lara and Cally, who delivered an excellent service and done a gorgeous job for my jacket. The replacement buttons are even better than the original ones!
La empresa ha respondido
SOJO is the clothing repairs and alterations platform dedicated to making your clothes work for you.
London, London, London, Reino Unido
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 54% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Travail bien fait. Il y avait beaucoup à couper sur le bas d’un pantalon avec une coupe spécifique. Fais très bien et très rapidement
Have fixed two of my jumpsuits now and it's perfect work and quick! Would definitely recommend to anyone.

Respuesta de SOJO
Travail soigné et ultra rapide ! Un peu cher par rapport à d’autre retoucheur mais on est à la défense !!
Brilliant job. Fast efficient service . Value for money. Saved my favorite coat from the bin!!!
Thanks

Respuesta de SOJO
From the online ordering process to the customer service and the finished product, I can’t fault Sojo.
I recently placed an order and mentioned that I needed the item returned by a specific date. To my surprise, the team delivered it much faster than expected. Little things like this really make their service stand out. I would highly recommend them to anyone!

Respuesta de SOJO
I'm so impressed by SOJO as a service. I have a beloved wool coat and the lining was broken and wool wearing thin at the back. I feared it was beyond repair but SOJO communicated so well with me about the best methods to fix it and I'm so happy with the results. The threaded wool has been pulled back through and reinforced, so it'll last many more years, and the lining is brand new. Thank you so much to Inga who looked after it for me, and to Freya and Lucia who communicated so well via email, I'm really grateful!

Respuesta de SOJO
Exceptional customer service. They went above and beyond to ensure the alteration was correct.

Respuesta de SOJO
They did a great job altering and repairing two pairs of trousers. Fantastic communication to make sure the job was submitted by me correctly and that the job was done correctly by the tailor. Only one star knocked off because they re-stitched one of the labels inside the waistband, wonky!
First class repair and excellent service. Thank you
Sojo really look after my jeans. I have had a few repairs & the workmanship is always individual and excellent. Thank you for another excellent repair.
Easy, professional, and perfectly executed. Great work
Le site de la defense est top. Très bon accueil.
The team at the sewing workshop in Paris La Défense is very professional and friendly. They did a great job on a pair of pants and a shirt.
Thank you very much !
Can not speak highly enough of my experience using sojo for alterations. The service was incredibly fast, and the turnaround time exceeded my expectations. The app was really easy to use and I don’t claim to be a whizz with tech at all. Most importantly, the quality of the alterations was exceptional — very neat and precise . I wouldn’t hesitate to recommend Sojo to anyone looking for reliable, high-quality alterations with an outstanding speedy service. Thank you to Fliz who tailored my dress. I had a fantastic experience with Element. The service was incredibly fast, and the turnaround time exceeded my expectations. Most importantly, the quality of the alterations was exceptional — precise, neat, and perfectly tailored to fit. The attention to detail really shows in the finished result. I wouldn’t hesitate to recommend Element to anyone looking for reliable, high-quality alterations with outstanding service.
First of all, I have to say that I was very disappointed. I had the trouser leg length shortened. Even though I specifically wanted it to have invisible stitching, it was hand stitched and visible from the outside. I wanted to fix it again and they did machine sewing, but this time they damaged the fabric and unfortunately it is not possible for me to wear my new trousers like this. Unfortunately, the friend on duty was not helpful at all. The funny thing is that I spent half of the money I bought my trousers for, but this alteration turned out to be trousers that I will never wear. I am really sad. I never recommend it. Unfortunately, I cannot accept such a careless renovation and such an expensive service inside Selfridges. Unfortunately, the worse a trouser leg can be repaired, the worse it can be.
Wonderful service... left the suit on Saturday and it was ready for collection on Monday morning. Impeccable service.
Such great service. They were really really responsive to my queries and got my alterations done so quickly. Great work and now my dress fits so perfectly. Thank you 😊
Excellent service. Would definitely use again.
Very happy with the service and the quality of the alteration. Inga did an amazing job. I had a skirt shortened and hemmed, the colour match of the thread was perfect and the stitching/hemming extremely neat and well done.
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.