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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Solace is my favorite. Best flavors and great prices! My only complaint is they don't use UPS or FedEx for delivery. Using USPS the order always takes extra days because it passes by my location and... Ver más

Valorada con 2 estrellas sobre 5

Ordered some Nic salt on November 23rd and it never did arrive. I've never had any issues before, and I sent an email about this issue but have not heard back yet. Maybe the issue is USPS delays, it w... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I have been buying Solace nic salts for almost 3 years and it is at the very top of the best made the flavor is unmatched and quality is as good as it gets. Shipping is always on time so I have absolu... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Love love this company and their products. My favorite is the Banana Dragonberry Salt and the Dragonfruit Menthol Salt. You can tell it is quality e liquid and nicotine. Also the customer service I re... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de cigarrillos electrónicos
  2. Tabaquería

Información proporcionada por diversas fuentes externas

We are on a mission to provide an effective alternative to the millions of people using cigarettes. Our award winning flavors are designed for inhalation and use the highest quality ingredients. Pick up a bottle of Solace online today.


Información de contacto

3,9

Muy bueno

TrustScore: 4 sobre 5

748 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,9

Todas las opiniones

(748)

0 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Great experience will order again!

21 de abril de 2020
Opinión espontánea
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Respuesta de Solace Vapor

Firecracker, thank you so much for sharing your experience with us. We are so glad that you are satisfied with our services. Please do not hesitate to contact us if we can help you with anything. We appreciate your positive feedback!

Valorada con 5 estrellas sobre 5

Excellent service and great delivery!

21 de abril de 2020
Opinión espontánea
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Respuesta de Solace Vapor

Michelle, we appreciate you taking the time and sharing such a wonderful review. Our goal is to ensure all of our customers are satisfied with our products and services. Thank you for such positive feedback!

Valorada con 5 estrellas sobre 5

Love your products.

Love your products.. I’m an Aspire fan for sure and your quick delivery is much appreciated in this crazy time !! 😁

21 de abril de 2020
Opinión espontánea
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Respuesta de Solace Vapor

Patrick, thank you so much for taking the time and sharing such a great 5-star review. Solace always strives to deliver excellent customer service. We are so happy that you are enjoying our products. Your feedback is highly appreciated!

Valorada con 5 estrellas sobre 5

quick and easy ordering and quick…

quick and easy ordering and quick shipping. Thanks!

20 de abril de 2020
Opinión espontánea
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Respuesta de Solace Vapor

Rhonda, thank you for sharing your experience with us. Customer satisfaction is our top priority and we are very happy to hear that! Please feel free to reach out to us if we can be of any help, we are always here for you!

Valorada con 5 estrellas sobre 5

Wonderful service

20 de abril de 2020
Opinión espontánea
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Respuesta de Solace Vapor

Gina, thank you so much for sharing your experience with us. We are so happy to hear that. We put customer satisfaction as our top priority and Solace always strives to deliver excellent customer service. Thank you for such positive feedback!

Valorada con 5 estrellas sobre 5

Fast service

Fast service. Quality product.

20 de abril de 2020
Opinión espontánea
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Respuesta de Solace Vapor

Alan, thank you for such an amazing 5-star review. We are so happy that you are satisfied with our products and services. Customer satisfaction is our top priority and please feel free to reach out to us if we can be of any help.

Valorada con 5 estrellas sobre 5

Fixed order issue immediately

20 de abril de 2020
Opinión espontánea
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Respuesta de Solace Vapor

Brian, we appreciate you taking the time and leaving us such an amazing review. Customer satisfaction is our top priority and we are so happy that we were able to resolve the issue quickly. Please feel free to reach out to us anytime, we are always here to help.

Valorada con 3 estrellas sobre 5

Mint is gross

Lemonade was nice. Mint for how highly rated it was really wasn't that good. I thought it would have been more settle but its super strong and kinda of taste like a medicine. Plus you have to buy a whole new take (nord) just to change the juice because the flavor sticks around no matter what.

20 de abril de 2020
Opinión espontánea
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Respuesta de Solace Vapor

Hayden, thank you for taking the time and sharing your experience with us. We are so sorry that you did not like the Mint flavor. Please know that as a brand and manufacturer, our top priority is to produce the highest quality and safest e-liquids for our customers.

Customer satisfaction is our top priority and we would love to send you a complimentary bottle of your choice. Please send us an email at info@solacevapor.com with your preferred flavor and we will ship your package immediately. We highly value your opinion and we will ensure you are 100% satisfied with our products and services.

Valorada con 5 estrellas sobre 5

great product and great customer service

20 de abril de 2020
Opinión espontánea
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Respuesta de Solace Vapor

Stephen, thank you for leaving us such an amazing 5-star review. We are so happy that you are satisfied with our services. Customer satisfaction is our top priority and we will ensure you enjoy same high quality of services as you have. We highly value your positive feedback!

Valorada con 5 estrellas sobre 5

Great product and fast delivery.

19 de abril de 2020
Opinión espontánea
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Respuesta de Solace Vapor

Dear Elissa, thank you for such great 5-star review. We are so happy that you are satisfied with our products and services. We put customer satisfaction as our top priority and we will ensure you always enjoy the same high quality services as you have.

Valorada con 5 estrellas sobre 5

Ordering was seamless and efficient

Ordering was seamless and efficient. Delivery was very quick

19 de abril de 2020
Opinión espontánea
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Respuesta de Solace Vapor

Dear Linda, thank you so much for leaving such a great 5-star review. We are glad that you had a great experience. Please feel free to reach out to us if we can be of any help, we are always here for you. We appreciate your positive feedback!

Valorada con 5 estrellas sobre 5

Great flavors and fast delivery during…

Great flavors and fast delivery during this current epidemic. Stay strong. Stay home. Stay vaping.

18 de abril de 2020
Opinión espontánea
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Respuesta de Solace Vapor

Brian, thank you for taking the time and sharing such a great review. We are very happy that you are satisfied with our services and yes, Solace always strives to deliver excellent service and we will ensure you enjoy same high quality of products and services as you have. Thank you for such positive feedback!

Valorada con 2 estrellas sobre 5

I received the wrong product

I received the wrong product, 2 out of 4 items. The enclosed packing slip label shows what I ordered though. I thought maybe it was an attempt to sub out, but Peruvian Tobacco could not be a sub for Strawberry. Lol. I will continue to buy Solace, but from a Vape Shop, not online.

17 de abril de 2020
Opinión espontánea
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Respuesta de Solace Vapor

Lori, thank you for taking the time and sharing your experience with us. We are so sorry that you did not receive your full order. We take full responsibility for this and our customer service team already reached out to you regarding this matter. We will go ahead and send you the missing juices with priority shipping on us, as well as a complimentary bottle for the inconvenience.

Please accept our apologies for the mistake, we will ensure it won't happen again. We hope we were able to resolve this issue quickly and gain your trust back. Thank you for bringing this to our attention. Your feedback makes us better!

Valorada con 5 estrellas sobre 5

Thank you

One of the best experiences I’ve ever had with online buying, best customer service. Keep up the amazing job you guys! Thank you

17 de abril de 2020
Opinión espontánea
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Respuesta de Solace Vapor

Tigran, we appreciate you taking the time and leaving such an excellent review. We are thrilled by your kind words and so happy you had a great experience. We put customer experience and satisfaction as our top priority, and your review reaffirms the hard work we put in every day. Thank you for such positive feedback!

Valorada con 5 estrellas sobre 5

Great product great service

16 de abril de 2020
Opinión espontánea
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Respuesta de Solace Vapor

Timothy, thank you so much for sharing your positive experience with us. We are very happy that you are satisfied with our products and services. Please do not hesitate to contact us if we can help you with anything, we are always here for you!

Valorada con 5 estrellas sobre 5

Fast shipping and delivery

Fast shipping and delivery, As described

16 de abril de 2020
Opinión espontánea
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Respuesta de Solace Vapor

Josh, thank you for such great 5-star review. We are so happy to hear that your package arrived fast. Please do not hesitate to contact us if we can be of any help. We appreciate your positive feedback!

Valorada con 3 estrellas sobre 5

I feel like the liquid we received this…

I feel like the liquid we received this time around has been diluted to ensure you are able to continue to fill orders. Just an FYI.

16 de abril de 2020
Opinión espontánea
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Respuesta de Solace Vapor

Amanda, thank you so much for taking the time and sharing your experience with us. We are so sorry to hear that and please know that as a brand and manufacturer, our top priority is to produce the highest quality and safest e-liquids for our customers. We would never dilute our e-liquids just to fulfill orders. Customer satisfaction is our top priority and Solace always strives to deliver the highest quality products possible even during this pandemic.

We would love to send you a complimentary bottle; please look out for an email from our customer service team. We highly value your opinion and we will ensure you are 100% satisfied with our products and services.

Valorada con 5 estrellas sobre 5

Great product

Great product. Fast shipping.

16 de abril de 2020
Opinión espontánea
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Respuesta de Solace Vapor

James, thank you so much for your great review. Customer satisfaction is our top priority and we are so happy that you are satisfied with our products and services. Please feel free to reach out to us if we can be of any help!

Valorada con 5 estrellas sobre 5

I got my order in record time

I got my order in record time! Thanks so much! With everything closed due to the Clovid-19 stuff getting vape products is very difficult. Thanks so much for the excellent service! And of course your wonderful products with are the only salts I use.

16 de abril de 2020
Opinión espontánea
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Respuesta de Solace Vapor

Faith, we appreciate you taking the time and leaving us such a wonderful 5-star review. We are so happy that you had a great experience with us. Solace always strives to deliver excellent customer service, and we will ensure you enjoy the same high quality products and services as you have.

Valorada con 5 estrellas sobre 5

I love the juice it so light and clean

15 de abril de 2020
Opinión espontánea
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Respuesta de Solace Vapor

Mandy, thank you so much for such great 5-star review. We are so happy that you enjoy our juices. As a brand and manufacturer, our top priority is to produce the highest quality and safest e-liquids for our customers. We appreciate your positive feedback!

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