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Sold.co.uk Opiniones 

1088
•
TrustScore: 4.5 sobre 5

4,4

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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

I started off with a really bad experience with sold with a certain staff member. This completely got turned around. Ella and Hector were amazing!! Although the process took longer than we hoped due t... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Our overall experience with Sold was fantastic. We had a slow start. We were then handed over to Ella, our sales progressor. Ella was brilliant, she kept us well informed, supported us through... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I am extremely happy with the service provided by Sold.co.uk specially with the leading agent Ms Thea Willsmore she was very excellent and going extra miles in provide all support and communicati... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I was looking for a quick sale on my house and there was interest right away Although there was some issues along the way it was handled very quickly and always on a ASAP principle Ella the re... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Agencia inmobiliaria

Escrito por la empresa

The way Sold.co.uk works is unique to both traditional and online estate agents. Run by real people who are passionate about property, we have a variety of propositions that include selling for free and also mutually agree a realistic price with the seller, and work with a large network of pre-qualified property buyers to get a fast sale, as well as listing on all the major property portals. We can even cover legal costs and if you need to sell very quickly will make you a cash offer ourselves.


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

1 mil opiniones

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4,4

Todas las opiniones

(1088)

43 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Super team at Sold

After unsuccessfully having our home marketed by a traditional estate agent for a while we swapped to Sold. A buyer soon came to view and an offer agreed; Sarah, Ella and Hector were all super helpful at every stage. Communication is so important and the team at Sold are fantastic. Thanks everyone for all your help ⭐️⭐️⭐️⭐️⭐️

3 de octubre de 2025
Opinión espontánea
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Respuesta de Sold.co.uk

Thank you for the fantastic review. We're so glad Sarah, Ella and Hector were able to help get your sale moving after your experience with a traditional agent. Communication is something we take real pride in, so it’s great to hear the team kept everything on track.

Valorada con 5 estrellas sobre 5

Hector Hadow

Hector was extremely responsive, often getting back to us within minutes. He was excellent at explaining the buying process, patiently answering all of our first-time questions, and keeping us updated. Thank you to the entire department that helped me. Best service

Thank you once again

1 de octubre de 2025
Opinión espontánea
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Respuesta de Sold.co.uk

We're so pleased Hector was able to guide you through the process with quick responses and clear explanations. We'll be sure to share your thanks with him and the rest of the team.

Valorada con 5 estrellas sobre 5

Ella Seki is my hero..

Ella Seki is my hero... She happily managed all my questions, provided plenty of updates and nothing seemed to be too much trouble. Highly recommend this company and Ella in particular.

17 de septiembre de 2025
Opinión espontánea
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Respuesta de Sold.co.uk

Thank you for the kind words. We're so pleased to hear how helpful Ella was and that her updates made everything feel easy. We'll be sure to pass on your lovely feedback to her.

Valorada con 1 estrellas sobre 5

I would strongly advise avoiding this…

I would strongly advise avoiding this company at all costs if possible. My experience was extremely negative. They were very pushy and applied constant pressure, trying to force decisions without providing full information.

I was asked to pay solicitors’ fees before the property had even been valued, just to have it taken off the market. This made no sense, as no buyer should be expected to commit money without knowing the full facts.

The daily emails and constant pressure created a stressful experience. To make matters worse, they would say one thing over the phone and then contradict themselves over email. If you do proceed with them, I would strongly recommend recording calls to protect yourself.

On the very day the property was valued, I received a late evening email saying there was suddenly another offer on the table, and that I had until midday the next day to increase mine. This kind of pressure tactic felt manipulative and unfair.

I was also told I could only use their recommended lenders and solicitors, which was misleading and restrictive.

Overall, the process was rude, pushy, and unnecessarily stressful. I would not recommend them.

26 de agosto de 2025
Opinión espontánea
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Respuesta de Sold.co.uk

Thank you for sharing your experience, and we’re sorry to hear how stressful it felt for you. What you’ve described isn’t the way we want our service to come across, and we understand your concerns about pressure and communication.

To clarify, you are never required to use our recommended lenders or solicitors, while we do suggest firms we know can move quickly, the choice is always yours. We also want to reassure you that if another buyer is introduced, this should always be communicated transparently and with enough time for you to make an informed decision. We’re sorry if this wasn’t the case here and will be reviewing how that was handled.

We appreciate your feedback and will use it to improve how we support and communicate with customers going forward.

Valorada con 5 estrellas sobre 5

Great Experience Buying Through Sold.co.uk

I recently bought a property through Sold.co.uk and the service was excellent. Sarah, Hector and Ella were brilliant to deal with - professional, responsive, and genuinely supportive. They helped resolve an issue that could have delayed completion and got everything sorted quickly. Couldn’t recommend them more!

22 de agosto de 2025
Opinión espontánea
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Respuesta de Sold.co.uk

Thank you for the great review. We're so pleased to hear Sarah, Hector and Ella were able to support you so well and help resolve things quickly. It’s fantastic to know the team made the buying process smooth for you.

Valorada con 5 estrellas sobre 5

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐ – Absolutely Superb Service!
Selling my property through Sold.co.uk was a fantastic experience from start to finish. The process was clear, quick, and completely stress-free. Their team was professional (special thanks to Ella Seki - she chased everybody, buyers, buyer-buyers, bottom chain etc.), transparent, and always on hand to answer questions. What impressed me most was their efficiency — they delivered exactly what they promised and kept me updated every step of the way.

If you’re looking for a trustworthy, reliable, and hassle-free way to sell your home, I can’t recommend Sold.co.uk enough. A truly superb service!

14 de agosto de 2025
Opinión espontánea
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Respuesta de Sold.co.uk

Thank you for the wonderful review. We're so pleased to hear the process felt clear, quick, and stress-free. Ella will be delighted with your kind words, and it’s great to know her efforts to keep everyone moving made such a difference. We really appreciate your recommendation.

Valorada con 5 estrellas sobre 5

Wendy Saxton

Thank You to Hector Hadow and the rest of the Sold Team for ensuring the Sale of my Mums property was completed this week.
What has not been a straight forward Journey, was carried out with the utmost respect, keeping me informed along the way, going above and beyond to ensure all parties were happy and that the final goal was reached.
Thank you to such an amazing team.

29 de julio de 2025
Opinión espontánea
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Respuesta de Sold.co.uk

Thank you for the kind words. We're so pleased Hector and the team were able to support you through what sounds like a challenging journey. It's great to hear you felt respected and well-informed throughout. We'll be sure to pass on your thanks to everyone involved.

Valorada con 5 estrellas sobre 5

Extremely helpful and knowledgeable

Ella Seki and the team have been extremely helpful on every step of the house-buying journey.

They have been in regular contact throughout the process, and any questions we raised were always dealt with promptly.

They also kept in touch with all interested parties to ensure that everything was dealt with in a timely manner.

All this made for a quick and easy transaction.

We would definitely use them in the future.

Thanks Ella

25 de julio de 2025
Opinión espontánea
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Respuesta de Sold.co.uk

We're so glad Ella and the team were able to support you throughout the process and keep everything moving smoothly. It's great to hear the regular updates and quick responses made the transaction feel easy. We'll be sure to pass on your thanks to Ella.

Valorada con 5 estrellas sobre 5

Hector!

We can't recommend Hector Hadow highly enough. From start to finish, he has been absolutely amazing—professional, attentive, and genuinely supportive throughout the entire process. His communication has been spot-on, always keeping us updated and clearly explaining each step along the way.

Hector went above and beyond to help us make real progress, and his dedication never went unnoticed. It's rare to find someone so reliable and committed, and we're incredibly grateful for everything he's done for us. Thank you, Hector!

17 de julio de 2025
Opinión espontánea
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Respuesta de Sold.co.uk

Thank you so much for the lovely review. We're delighted to hear how supportive and dedicated Hector was throughout your journey. His clear communication and commitment really do make a big difference, and we’ll be sure to pass on your kind words.

Valorada con 5 estrellas sobre 5

Sarah James helped sell my property

Sarah James helped sell my property. She is really communicative by phone and email and got the job done! Always helpful and responsive!

14 de julio de 2025
Opinión espontánea
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Respuesta de Sold.co.uk

Thank you Kiran! We will pass this on to her, happy to help.

Valorada con 5 estrellas sobre 5

Hector Hadow at Sold

Hector Hadow at Sold was extremely helpful friendly, and reliable nature! He assisted us during our purchase journey at high professional level. He played crucial part in coordinating between our solicitors and the seller’s solicitors and was always going that extra mile to make the transaction completed smoothly. Thank you so much Hector for your valued efforts.

10 de julio de 2025
Opinión espontánea
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Respuesta de Sold.co.uk

Thank you for the kind review. We're so pleased to hear how helpful and reliable Hector was throughout your purchase. His efforts to keep things moving and make the process as smooth as possible really do make a difference. We'll make sure he sees your lovely feedback.

Valorada con 1 estrellas sobre 5

I was interested in a property

I was interested in a property, after contacting them 4 times I finally had a call back. The agent was rude & dishonest, I have seen the reviews on here but as a buyer I will be taking a wide birth & I would think twice about buying any properties from them. As a seller, I wouldn't be happy that people interested in buying my property are not getting called back

10 de julio de 2025
Opinión espontánea
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Respuesta de Sold.co.uk

Thank you for your feedback, and we're really sorry to hear about your experience. You should always expect polite and honest communication from us, and it’s clear we didn’t meet that standard here. We understand how frustrating this must have been and will be reviewing what happened to make sure it’s addressed properly.

Valorada con 5 estrellas sobre 5

Sarah, super helpful and recommended.

Sarah James was brilliant, super helpful
and knowledgable and kept me updated regularly by phone and emails. I felt in very safe hands and would highly recommend.

28 de junio de 2025
Opinión espontánea
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Respuesta de Sold.co.uk

Sarah does know her stuff! Glad we could help.

Valorada con 5 estrellas sobre 5

Great service can not fault the process

It’s been a journey to get the house sold but just issues on my side and cannot fault the help and persistence of the sold team to help me get to this final stage! Sarah especially has been so helpful and kept us updated at every stage. Managed to sort the sale so quickly and professionally at all times. Thank you Sarah!

30 de junio de 2025
Opinión espontánea
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Respuesta de Sold.co.uk

Thanks so much for the kind words. We're really glad we could support you through the ups and downs and help get the sale over the line. Sarah will be so pleased to hear your feedback. She’s always happy to help and we are lucky to have her. Wishing you all the best moving forward.

Valorada con 5 estrellas sobre 5

Great service that delivered

The service we received from Sarah at Sold uk was professional, helpful and very supportive, updating us on a regular basis for viewings that eventually lead to the house being sold She delivered great customer service throughout the sale always going that extra mile. Thank you Sarah you are an asset to the company .

27 de junio de 2025
Opinión espontánea
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Respuesta de Sold.co.uk

Really appreciate you taking the time to share this. It’s fantastic to hear how supportive and committed Sarah was throughout your sale. Keeping you updated and going the extra mile is exactly what we aim for, and we’re so pleased it paid off. We’ll be sure to pass your thanks on to her.

Valorada con 5 estrellas sobre 5

Sarah at Sold was brilliant

Sarah at Sold was brilliant! She was honest and efficient and kept me updated promptly on my initial enquiry, viewing and subsequent follow-up. She was also extremely helpful in helping both the vendor and myself agree to a price and get the ball rolling towards moving day.

27 de junio de 2025
Opinión espontánea
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Respuesta de Sold.co.uk

Thanks for the great review. We're so pleased Sarah was able to guide things along smoothly and keep you well updated throughout. It's great to hear she helped both sides reach an agreement quickly. We'll be sure to pass on your kind words.

Valorada con 1 estrellas sobre 5

Truly the most incomptent estate agency…

Truly the most incomptent estate agency in the UK. If you are considering selling through sold..co.uk, please avoid them.

Having called them 7 times in attempt to view a flat, they have no staff available to take calls, book viewings or do anything at all really.

The receptionist says it's not possible to speak to anyone and couldn't suggest a time or date that it would be worth calling back.

Because of the service they provide, the vendor has lost a sale.

Please do not waste your money or time. Do not employ them. Go with a reputable agency instead.

16 de junio de 2025
Opinión espontánea
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Respuesta de Sold.co.uk

Thank you for your feedback, and we're really sorry to hear about your experience. It’s clear we fell short in getting your enquiry handled properly, and we understand how frustrating that must have been. We’re looking into what went wrong here so we can improve our response and communication going forward. We appreciate you taking the time to flag it.

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