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I ordered a HDMI transmitter/Receiver from Soletrying.
When I opened the package it had just the Receiver and a small usb C to usb cable, no Transmitter.
When I complained and sent a picture of what I received they offered me $3 compensation. After 2 further email attempts to get what I ordered they upped the compensation amount to $9 (I paid £29). The receiver is useless without the transmitter half.
BEWARE I paid for the transmitter and receiver after watching Soletrying advert on Youtube. I received only the receiver when emailing them on numerous occasions I have not been able to get either return details or full refund or for them to send a transmitter, which they say they will not do only give a small refund amount which is not acceptable as the transmitter and receiver was paid for.
Same thing here buy something and it magically came out to about $50 each for the two items i bought...been over 2 weeks nothig ,..they gave me some bs site to supposedly track my order but its feeling like its just a diversion tactic. Bout to try to get my money back!
I ordered a $29.99 HDMI cord for streaming. Plus tax and shipping the invoice was for approx $38.00. I placed my order and paid with Pay Pal. I then received a confirmation email that I had been billed $50.02. The note said it was for tax. I have never paid like a 40% tax. I placed a stop order with paypal and also texted the company. PayPay refuned my money but I heard nothing from the company.
The name on the order confirmation email was different from Soletrying. It was QPINTELLCO,. LIMITED
They can improve by actually sending out what the customer has ordered and paid for.
Great support from the support staff. My lost item is being replaced. When I get it it would make the terrible experience of not seeing it in the locked box a much nicer consolation.
Fingers crossed till then.
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