AMAZING CUSTOMER SERVICE I ordered from Solskin and unfortunately my items were lost in transit and only an empty box arrived. After contacting Solskin and explaining the situation, they ordered me r... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
AMAZING CUSTOMER SERVICE I ordered from Solskin and unfortunately my items were lost in transit and only an empty box arrived. After contacting Solskin and explaining the situation, they ordered me r... Ver más
La empresa ha respondido
Love solskin! Tan looks so natural but can be built up if you love a darker tan. It lasts all week and fades more naturally than other tans I’ve used. It also doesn’t have that horrible smell like lot... Ver más
La empresa ha respondido
The customer service i recieved from Janice was amazing! Helped me so much giving tips on how to use this tan to the best of its ability to help with my results on my eczema prone skin. I cannot wait... Ver más
La empresa ha respondido
I absolutely love Sol Skin – their products have completely transformed my approach to fake tan! The Dark Mousse is hands down my favorite; it applies so smoothly with no streaking, develops into a g... Ver más
La empresa ha respondido
The UK's best rated tan brand for sensitive skin. SOLSKIN was created to change the self-tan game. No more drying formulas, streaky fades, or tans that don’t get your skin. We believe a glow should feel as good as it looks, so we made a self-tan that’s hydrating, streak-free, and packed with skin-loving ingredients.
Reino Unido
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 2 semanas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
One of the best brands, there customer service is on point and is always lovely to speak to about any queries or concerns

Respuesta de Solskin
i started using solskin a while back and it’s the best tan i’ve ever used! it doesn’t transfer onto white clothing, it’s not orange, you don’t have that weird biscuit smell and overall is such a lovely product 100% buy it over and over again.

Respuesta de Solskin
Flawless application! Goes on so naturally, the nicest colour and looks good for days on end. Will never go back to any other tan after using this one! Highly recommend 🤎

Respuesta de Solskin
this tan is INSANE. i just ordered it for the first time after having my eyes on it for a looong while and i do not know why i didnt do it soonerr!!!!!!
when i tell you i have been searching high and low for a tan that does not stick to my scars and make them 10x more obvious and i have finally found it, i could cry.
when i got to my arm area i was fully prepared to do my whole 4step routine that i have to do all the time in hopes of my fake tan not sticking to my scars until i thought i'd just see how well it performs without doing so (i was fully prepared to have to wash it off and restart) AND IT DID NOT STICK. i am so over the moon i can not even explain it the only thing i am sad about is not purchasing sooner

Respuesta de Solskin
I started using Solskin about a year and a quarter ago, I will never look back. The most flawless tan i’ve ever used - I’ve been a weekly fake tanner for 5 years. The most perfect bronze colour, no orange tones whatsoever and smells lush.

Respuesta de Solskin

Respuesta de Solskin
I have sensitive skin and have always struggled with self tan but not anymore. I have used the fair to medium and it looks natural and smells great
Love love love.

Respuesta de Solskin
By far best tan I’ve used in years! Easy to apply and smells lovely but best of all the tan lasts! Highly recommend 🥰

Respuesta de Solskin
The tan goes on so smoothly and it smells amazing it’s perfect for dry skin! Leaves such an even tan and it’s not patchy in the slightest I couldn’t recommend this tan more it’s so worth it and it was delivered so quick!

Respuesta de Solskin
Drop dead banging!!! No more needing to be said.

Respuesta de Solskin
I’m quite a fair girl with ginger hair so when tanning I try to avoid looking orange. Solskin have perfected this !!!! Their gradual tan (fair to medium) is perfect for the pale girlies who want to look bronzed. The smell is gorg and the finish is beautiful I could never go back to using another tanning brand ! Highly recommend

Respuesta de Solskin
I purchased the Very Dark fake tan, face drops, and mitt during the Black Friday sale after seeing the brand highly recommended. Unfortunately, I tried the tan twice and just couldn’t get on with it, despite following my usual prep routine. I exfoliated, shaved, and moisturised the night before, then applied moisturiser to drier areas before tanning.
The tan smells amazing and didn’t stain my bed sheets, which is a big plus. However, after washing it off, the colour only lasted about a day before it started to look patchy.
I do really like the face tanning drops and found them great for maintaining or extending a holiday tan. That said, I did notice they left my hairline looking quite orange, so they need to be applied carefully.
Overall, I was disappointed with the body tan but would still consider repurchasing the face drops with more careful application.

Respuesta de Solskin
I absolutely love the tanning mousse and tanning drops!! I have ordered these products several times. I have always had extremely sensitive skin and for the last five years, I have suffered from eczema. I use fake tan on a regular, and other tanning brands have always caused my skin to have a large flare up. Since using solskin this rarely happens! I have used solskin since it first got released and have never looked back.
I recently made another order for myself and for a Christmas present. This order got lost with Royal Mail, so I contacted solskin customer email. A lovely lady called Janice responded to me, and she has been nothing but amazing!!! She always gave me quick responses & I always felt 100% listened to, which you don’t normally receive from other brands. I already LOVE solskin as a brand, but since having the amazing customer service, it has made me LOVE the brand even more. Thankyou to Janice for all your help🩷

Respuesta de Solskin
Had an issue with the product upon delivery - emailed customer service and had a response from Janice within a couple of hours, and issue satisfactorily resolved! As a new customer to the brand, customer service has been an amazing experience and would definitely make me order again.

Respuesta de Solskin
Absolutely amazing customer service! Had a problem due to royal mail, not anything to do with solskin and JANICE in customer service was incredible! She got it send back out to me, asap and reassured me the whole process through! Not all superheroes wear capes, they come on the form of Janice in customer service! Give this girl an award ❤️ love the brand and the people behind it but this just reinstalled why they are our fave ❤️ x

Respuesta de Solskin
I absolutely love this product.
It was quick delivery.
I brought the Face Tan drops and the gradual tan. Both are amazing. No streaks, no smell and a lovely glowy tan. I highly recommend the here products to anyone.

Respuesta de Solskin
Delivery super quick, tan is so good ordered it multiple times now, got the bundle nothing leaked at all. Love all of it, colour is 10/10. Smell really nice, fades also really nice. Got the dark colour and is perfect 😍

Respuesta de Solskin
Janice , what more could I say about her she’s honestly so understanding and lovley!! She helped me so much with such gratitude

Respuesta de Solskin
The customer service is amazing. Janice on the team has been so helpful with my order and honestly so so lovely. It has been so nice to be in contact with Janice and I would 1000% recommend not only the products but also the customer service. Having a good customer service team definetly helps with the experince. The email response have been so quick and such a lovely experience as it feels more than just a robot responding but someone who actually cares. Props to everyone in the solskin squad 🤎

Respuesta de Solskin
Absolute fantastic customer service when my item didnt arrive when it said delivered, guided me through the prossess quickly and offered a replacement .
It eventually turned up so replacement not needed ..
Highly recommend 😀

Respuesta de Solskin
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.