someone.health Opiniones 

661
TrustScore: 2 sobre 5

2,2

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Simply wanted to reschedule my appointment and they say to do so they charge an extra $100. I understand late fee rescheduling within 24hrs, i probably gave 12 hrs notice, but 100 for people... Ver más

Valorada con 1 estrellas sobre 5

If you value your mental health and sanity do not use this service. They employ 'experts' who ignore Gp referrals, Go on 10 minute verbal tirades at patients and when sending a formal complaint to the... Ver más

Valorada con 5 estrellas sobre 5

Dealing with mental health can be overwhelming, daunting and expensive. Although there's many reasons to go, there's just as many reasons that stops someone (me). Someone.health made it so much easi... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Just spoke to someone health on the phone to try to get support for making an appointment for a teenager and the lady was so rude! I asked respectfully if I could speak to another staff member and she... Ver más

Información sobre la empresa

  1. Psicólogo
  2. Clínica de salud mental
  3. Servicio de salud mental
  4. Psicoterapeuta

Escrito por la empresa

Talk to someone.health about your mental health today. We connect you with Medicare bulk-billed video and phone psychologist counselling, Australia wide.


Información de contacto

2,2

Malo

TrustScore: 2 sobre 5

661 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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No ha contestado las opiniones negativas

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2,2

Todas las opiniones

(661)

15 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 4 estrellas sobre 5

GP feedback

Easily accessible and friendly GP

11 de diciembre de 2022
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Respuesta de someone.health

Thank you for your feedback! Glad to hear it went well 🙂

Valorada con 4 estrellas sobre 5

Good advice and professional support

Talking to psychologist I think it’s very big help to recover my anxiety and depression

11 de diciembre de 2022
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Respuesta de someone.health

Really glad to hear it's going well - thank you for your feedback!

Valorada con 5 estrellas sobre 5

Very communicative and warm

The company is very communicative with me and they make me feel valuable as a person rather than making me feel like just another customer! Any communication I’ve had with the administrative team has been very warm and positive. I think there were some wrong emails sent though. On 8th Dec 2021, I had been sent an email by a Vanessa Lee asking for me to complete an intake form before my supposed appointment with her when I don’t have any appointments with her at all.

7 de diciembre de 2022
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Respuesta de someone.health

Hi Felicia - thank you for your feedback! Really pleased to hear that you've had such a good experience so far! The forms you received were from our Support Team 🙂

Valorada con 5 estrellas sobre 5

Very switched on therapist

Very switched on therapist, good listener, excellent identification of the issues and practical advice and follow-up material to assist

6 de diciembre de 2022
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Respuesta de someone.health

Thanks for your feedback Gary - so happy to hear it's gone so well!

Valorada con 5 estrellas sobre 5

First Timer

I felt very comfortable from the start of the session to the end of the session - very happy with the psychologist chosen - have booked more appointments with her.
My second appointment booked 19.12.2022 did not go so well - she did not commence with my session booked and made no contact as to what was going on even someone.health could not reach her - so missed out on a much needed session and cancelled my third session with this person as found to be unreliable and unprofessional - will continue with a different psychologist now.

7 de diciembre de 2022
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Respuesta de someone.health

Thanks Julia 🙂 Great to hear!

Valorada con 5 estrellas sobre 5

I am really happy to seek the support…

I am really happy to seek the support services from someone health. The team is excellent, quick assistance provided when required.

8 de diciembre de 2022
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Respuesta de someone.health

Thank you for your feedback! Great to hear everything has gone so well 🙂

Valorada con 5 estrellas sobre 5

I’m impressed

I booking process was easy and the administration was professional. My psychologist and I have connected well, I feel heard and understood.

27 de noviembre de 2022
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Respuesta de someone.health

Thank you for your feedback! So glad to hear it all went well 🙂

Valorada con 5 estrellas sobre 5

Exceptional service.

Team hepled confirm appointment time when i forgot. My contact details were quickly updated and Psychologist went beyond expectations trying to contact me.

30 de noviembre de 2022
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Respuesta de someone.health

Great to hear Melissa-Jane! Thanks for your feedback 🙂

Valorada con 5 estrellas sobre 5

Ease of accessing

Ease of accessing
Qualified friendly staff

23 de noviembre de 2022
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Respuesta de someone.health

Thanks for your feedback Michelle, happy to hear you had a great experience 🙂

Valorada con 5 estrellas sobre 5

Very helpful session

Very helpful session. All staff interactions have been excellent. The only big issue I have is putting my birthdate in. It is a very time consuming tedious process.

21 de noviembre de 2022
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Respuesta de someone.health

Thank you Shirley! So glad to hear you had an overall good experience with us. If you ever need help with anything feel free to jump onto our Live Chat or reach out to us on team@someone.health 🙂

Valorada con 5 estrellas sobre 5

Great session

I was very comfortable and happy with how the session went and am looking forward to the next session

22 de noviembre de 2022
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Respuesta de someone.health

Thank you for your feedback, appreciate it! 🙂

Valorada con 5 estrellas sobre 5

I was able to find a psychologist who I…

I was able to find a psychologist who I thought would fit well with me by reading her background before I made contact for a session.
The sessions are going well :)

21 de noviembre de 2022
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Respuesta de someone.health

Really glad to hear things are going well, Elizabeth 🙂

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